Senior Fraud Deterrence Analyst

Scotiabank; Toronto; Hybrid; CAD 125,000 - 150,000; Full time

Job summary

A leading financial institution in Toronto is seeking a Senior Fraud Deterrence Analyst responsible for detecting and preventing fraud incidents. The role requires a minimum of two years' experience in banking and a strong understanding of related activities. Candidates must be fully bilingual in English and French. This position offers a hybrid work environment with a focus on communication and compliance.

Qualifications

• Minimum of 2 years of relevant experience in Banking.
• Existing banking experience with previous Fraud or Commercial experience is an asset.
• Sound understanding of Retail, Small Business, and Commercial Banking activity.

Responsibilities

• Ensure activities are compliant with regulations and internal policies.
• Analyze cases and alerts for fraudulent activity.
• Identify potential fraud trends to reduce losses.

Skills

Customer relationship management

Fraud analysis

Bilingual communication (English and French)

Communication skills

Education

Post-secondary education

Job description

Senior Fraud Deterrence Analyst

Contributes to the overall success of Fraud Deterrence (FD) by ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

The Senior Fraud Analyst is responsible for detection and prevention of suspected fraud incidents through review of case/alerts created by Fraud Deterrence alert system(s). Senior Fraud Analyst will review case/alerts which include unusual and/or fraudulent activity, with time sensitivity and exposure to financial and/or reputational and/or legal and/or regulatory risk.

Key Responsibilities:

• Champions a customer focused culture to deepen customer relationships and leverage broader Bank relationships, systems and knowledge.
• Analyzes each case/alert and investigates as required.
• Reviews customer account information and determines if/how to investigate the account(s) activity.
• Assists the Department in identifying potential fraud trends to reduce losses and costs to the customer and/or Bank.
• Ensures concerns and/or notifications of unusual/fraudulent incidents are referred to applicable stakeholders for the appropriate measures to be taken.

Requirements:

• Post-secondary education and/or a minimum of 2 years of relevant experience in Banking.
• Existing banking experience with previous Fraud or Commercial experience an asset.
• Fully bilingual in both English and French (oral and written) an asset.
• Sound understanding of Retail, Small Business and Commercial Banking activity and practices.
• Superior communication skills; verbal, written and electronic.

Working Conditions:

• Work in a hybrid office-based environment; non-standard hours are a common occurrence.
• This position is primarily non-physical utilizing a personal computer and telephony equipment.
• Works in a constantly changing environment.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.