Senior Fire Alarm Technician

Johnson Controls; Victoria; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading building technology firm is seeking a Senior Fire Alarm Technician in the Victoria area. The role involves diagnosing and repairing fire alarm systems, ensuring excellent customer service, and requires 3+ years of experience in low voltage electrical systems. The company offers competitive pay, a comprehensive benefits package, and opportunities for training and development.

Benefits

Competitive pay

Paid vacation, holidays, and sick time

Sign-On Bonus or Relocation Assistance

Comprehensive benefits package

Encouraging team environment

Company vehicle, tools, and equipment provided

Qualifications

• 3+ years documented experience in low voltage electrical systems, including Fire / Life Safety systems.
• Experience in reading and interpreting blueprints, submittals, and operational / product manuals.
• Must be eligible to obtain Reliability Clearance.

Responsibilities

• Diagnose and repair electronic fire alarm systems.
• Exhibit excellent customer service skills.
• Participate in a scheduled On-call rotation.

Skills

Low voltage electrical systems

Customer service

Blueprint interpretation

Problem diagnosis

Education

High School Diploma or equivalent

CFAA or ASTTBC Fire Alarm Certificate

Tools

Test equipment

Multi-meter

Digital analyzer

Job description

Overview

Join to apply for the Senior Fire Alarm Technician role at Johnson Controls.

Base pay range : CA$35.00 / hr - CA$43.00 / hr.

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities, with a focus on supporting physical, financial, and emotional wellbeing.

What You Will Do

• We are looking for an experienced Fire Alarm Technician to primarily support service work, with additional responsibilities in inspections and installations as needed. This role covers the Victoria to Comox region and requires travel to job sites within the area. The ideal candidate is a self-starter, flexible, detail-oriented, and dedicated to delivering high-quality service to our customers.

How You Will Do It

• Receive service calls from Service Resource Center, including a brief description of equipment / system malfunctions.
• Contact customer representative and ascertain equipment / systems problems.
• Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.
• Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.
• Service, troubleshoot and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell.
• Read and interpret blueprints, diagrams, submittals, specifications software / systems, programs, schematics and operational product manuals.
• Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction.
• Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers.
• Obtain customer signature upon completed service call assignment.
• Participate in a scheduled On-call rotation.
• Help to train or mentor others on the service team.
• Perform other duties as assigned.

What We Look For

• 3+ years documented experience in low voltage electrical systems, including Fire / Life Safety systems
• Valid CFAA or ASTTBC Fire Alarm Certificate is an asset
• Experience in reading and interpreting blueprints, submittals, and operational / product manuals
• Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices
• High School Diploma or equivalent
• Ability to follow verbal and written instructions
• Capable of performing physical labour to include carrying and moving equipment and tools up to 50-70 lbs
• Must be eligible to obtain Reliability Clearance
• Valid Class 5 Driver's License with a clean driving record

Benefits

• Competitive pay
• Paid vacation, holidays, and sick time
• Sign-On Bonus or Relocation Assistance Available for Qualified Candidates
• Comprehensive benefits package, including pension, medical, dental, and vision care - available from day one
• Extensive product and on-the-job / cross-training opportunities, supported by our resources
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
• JCI Employee discount programs
• Company vehicle, tools, and equipment provided to complete all jobs
• Scheduling and management support

Employment details

• Seniority level : Mid-Senior level
• Employment type : Full-time
• Job function : Management and Manufacturing
• Industries : Industrial Machinery Manufacturing