Senior Field Technician

Waste Connections, Inc.; Vaughan; On-site; CAD 65,000 - 85,000; Full time

Job summary

A solid waste management company is seeking a Senior Field Technician in Vaughan, York Region. The role involves providing both onsite and remote IT support, troubleshooting technical issues, and assisting in project execution. Ideal candidates will have over 5 years of experience in IT support and strong communication skills. Competitive wages and retirement plans are offered.

Benefits

Competitive wages

Retirement plan with company match

Employee Stock Purchase Plan

Insurance: Life, Short Term/Long Term Disability

Qualifications

• Minimum of 5+ years of relevant IT field technician experience.
• Proven track record in troubleshooting and end-user support.
• Ability to comply with IT security and safety policies.

Responsibilities

• Provide onsite and remote IT support across Ontario.
• Assist in planning and executing technical projects.
• Communicate effectively with all levels of the organization.

Skills

Communication skills

Organizational skills

Project management skills

Technical support for IOS and Android

Technical support for Microsoft O365

Technical support for Windows Operating Systems

Understanding of Ethernet cabling

Familiarity with Cisco IOS and Meraki

Familiarity with Citrix environments

Familiarity with fiber optic cabling

Familiarity with Ubiquiti Products

Familiarity with audio/visual equipment

Job description

We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.

GENERAL DESCRIPTION :

The Senior Field Technician should possess excellent communication skills including verbal, written, and telephone etiquette. The Senior Field Technician will be responsible for offering support to all associates and systems in the company. The chosen candidate will have above average ability to interpret, analyze, troubleshoot and resolve technical problems. Provide both on site and remote field level IT technical support for our districts across Ontario. Assist in the planning and execution of technical projects as required. As a Field Technician, the minimum responsibilities are :

• Must be able to communicate with individuals and professionals at all levels of the organization including executives in clear English
• Must have good organizational skills and be able to work independently
• Must have basic project management skills and ability to work with external contractors
• Must have to ability to research and figure out their own solutions
• Technical level support for IOS and Android devices (Primarily phones)
• Technical level support for Microsoft O365 Environment
• Technical level support for Windows Operating Systems
• Technical level support to install and setup network printers
• Strong understanding of Ethernet cabling types, and their termination
• Familiarity with Cisco IOS and Meraki Products
• Familiarity with Citrix environments
• Familiarity with fiber optic cabling
• Familiarity with Ubiquiti Products and their Unifi OS.
• Familiarity with Audio / Visual equipment such as Video Teleconferencing devices, projectors, and any presentation hardware

WHAT WE NEED FROM YOU :

• Minimum of 5+ years of hands-on experience in a similar IT field technician

or support role, with a proven track record of troubleshooting, project execu

tion, and end-user support across diverse technical environments

• Comply with company IT security policies
• Comply with company safety policies
• Valid driver’s license and own your own vehicle
• Be willing to travel to various sites in Ontario
• Ability to be away from home from more than 2-3 days
• Working at heights and operating man lift equipment (Will provide training)
• Be willing to occasionally work weekends or extended hours
• Must be physically able to lift up to 50Lbs and climb ladders

WHAT YOU’LL GET FROM US :

• Competitive Wages
• Retirement Plan with company match; let us help you save for your future

Opportunities for kids, Employee Stock Purchase Plan

• Insurance : Life, Short Term / Long Term Disability

We thank all applicants for their interest but advise only those selected for an interview will be contacted.

Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.

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Field Technician • Vaughan, York Region, Canada