Senior Field Tech

RESA Power; Vancouver; On-site; CAD 70,000 - 94,000; Full time

Job summary

RESA Power is seeking a Field Technician in Canada to perform trouble shooting, electrical testing, repairs and fluid services of transformers, rectifiers, regulators and high voltage components on customer sites. This role supports the Transformer Services Division with inspections and problem resolution.

Responsibilities include testing and reconditioning SF6 circuit breakers, air breakers, reclosures; painting; preparing project estimates; coordinating travel; and mentoring junior

Qualifications

• Post-secondary education in Engineering Technologist or Journeyman Trade certification.
• Proven mechanical skills and ability to solve problems.
• Basic computer skills and ability to create reports.
• Customer focused, able to meet deadlines and work in a team.

Responsibilities

• Perform trouble shooting, electrical/fluid testing, repairs and fluid services of transformers, rectifiers, regulators and high voltage components on customer sites.
• Test, repair and recondition SF6 circuit breakers, air breakers, and reclosures.
• Design and fabricate bus bars; paint prep for transformers and switchgear; maintain quality control and final reports.
• Mentor Field Techs, coordinate travel, and maintain strong client relationships.

Skills

Mechanical skills

Problem solving

Communication

Teamwork

Education

Engineering Technologist degree or Journeyman Trade certification

Tools

MS Office

Data entry

Job description

• Primary responsibility will be to perform trouble shooting, electrical / fluid testing, repairs and fluid services of transformers, rectifiers, regulators and high voltage components. This is specific to the Transformer Services Division. Complete incoming, visual inspection for electrical and mechanical defects.
• Troubleshoot, test, maintain, redesign, rebuild, retrofit, and/or repair electrical equipment. May weld and/or paint as assigned. Equipment may include but is not limited to transformers, switchgear and/or breakers on Customer site(s). Equipment will vary by location and may include but not limited to transformers, low or medium voltage circuit switchgear, and breakers. Specifically,
• Test repair and recondition SF6 circuit breakers.
• Test repair and recondition air breakers.
• Test, repair and recondition reclosures.
• Design and fabricate bus bar.
• Responsible for transformer and switchgear painting and paint prep. Specific duties include remove, clean and re-gasket all removable components, remove fluid, refill fluid and process fluid as per company and customer guidelines.
• Correctly select, re-condition, and weld various components/devices as directed.
• Responsible for the quality control of the transformer. Specific items include; Complete final test report, ensure all warning signs, bushing ID, nameplate, etc. are on the equipment and ensure final pictures have been taken for file and customer.
• Demonstrate a continual effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively with other departments to provide a quality and seamless operation.
• Communicate with Manager or other designee for effective problem resolution and transfer of pertinent information on jobs in process and complete.
• Maintain strong client relationships, prepare project estimates, expand project work scopes and assist in negotiating extra charges.
• Ability to walk through customers’ sites, inspect problem(s) & report problem(s) to Sales and Project Management.
• Help manage the on-going schedule and travel planning to facilitate timely response to customers.
• Work may require flexible hours, weekends, holidays, and night work. Must be available for out-of-town work.
• Mentor and train Field Techs as directed.
• Work with members of a team to effectively complete work assignments. Receive information from team members and/or leadership regarding customer needs and product requirements and utilize this information to effectively complete jobs.
• Maintain a neat and orderly work area; Observe all company, local, and federal safety rules, location and company best practices, and company policies and procedures.
• Other duties as assigned.
  

Job Responsibilities

• Primary responsibility will be to perform trouble shooting, electrical / fluid testing, repairs and fluid services of transformers, rectifiers, regulators and high voltage components. This is specific to the Transformer Services Division. Complete incoming, visual inspection for electrical and mechanical defects.
• Troubleshoot, test, maintain, redesign, rebuild, retrofit, and/or repair electrical equipment. May weld and/or paint as assigned. Equipment may include but is not limited to transformers, switchgear and/or breakers on Customer site(s). Equipment will vary by location and may include but not limited to transformers, low or medium voltage circuit switchgear, and breakers. Specifically,

• Test repair and recondition SF6 circuit breakers.
• Test repair and recondition air breakers.
• Test, repair and recondition reclosures.
• Design and fabricate bus bar.
• Responsible for transformer and switchgear painting and paint prep. Specific duties include remove, clean and re-gasket all removable components, remove fluid, refill fluid and process fluid as per company and customer guidelines.
• Correctly select, re-condition, and weld various components/devices as directed.
• Responsible for the quality control of the transformer. Specific items include; Complete final test report, ensure all warning signs, bushing ID, nameplate, etc. are on the equipment and ensure final pictures have been taken for file and customer.
• Demonstrate a continual effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively with other departments to provide a quality and seamless operation.
• Communicate with Manager or other designee for effective problem resolution and transfer of pertinent information on jobs in process and complete.
• Maintain strong client relationships, prepare project estimates, expand project work scopes and assist in negotiating extra charges.
• Ability to walk through customers’ sites, inspect problem(s) & report problem(s) to Sales and Project Management.
• Help manage the on-going schedule and travel planning to facilitate timely response to customers.
• Work may require flexible hours, weekends, holidays, and night work. Must be available for out-of-town work.
• Mentor and train Field Techs as directed.
• Work with members of a team to effectively complete work assignments. Receive information from team members and/or leadership regarding customer needs and product requirements and utilize this information to effectively complete jobs.
• Maintain a neat and orderly work area; Observe all company, local, and federal safety rules, location and company best practices, and company policies and procedures.
• Other duties as assigned.
  

Required Experience And Qualifications

• Post-secondary education in Engineering Technologist or a Journeyman Trade certification, with a minimum of 4 years of relevant experience.
• Proven mechanical skills and/or experience with different types of low and high voltage equipment (requirement varies on location).
• Able to effectively solve problems.
• Basic computer skills for data entry, looking up information, and/or creating reports.
• Able to communicate oral and written communication skills; follow directions-written direction, oral direction, reading work orders and/or specs as assigned; work in a team environment and communicate with team, various departments, and/or Customers as business needs dictate.
• Customer Focused-able to meet deadlines, work on multiple projects, and produce a quality work product
• For positions that utilize a company vehicle, you will be required to have a valid driver’s license; CDL license a plus for the Transformer Services Division.

Who we are!

RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!

Our Mission

Ensure reliable and safe mission-critical power across our customers’ electrical infrastructure lifecycle.

Our Vision

To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.

Core Cultural Competencies
We do it right

• We pride ourselves on our integrity and expertise. We don’t cut corners.
• You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
• You conduct yourself professionally, ethically, and honestly.
• You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
• You are on time and preplan time off.
• You produce a quality product.
  

We are customer driven

• Our number one concern is our customers and our long-term relationships with them prove our dedication.
• You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
• You promote goodwill by handling all contacts (example: coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and following instructions from management.

We focus on growth

• We are dedicated to growing the company and our employees.
• You understand & apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
• You seek out new assignments and assume additional duties.
• You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).

We solve problems

• Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
• You efficiently and thoroughly complete assignments.
• You perform work assignments independently.
• You propose new ideas and find better ways of doing things.

We get it done

• We are efficient, reliable and no nonsense. We work hard, but we also play hard.
• You follow through on commitments in a timely way.
• You produce easily understandable and accurate reports that meet customer and/or Company expectations.
• You actively listen. You seek advice and help as appropriate.
• You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers).

We build strong relationships

• Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.
• You collaborate to create the best solutions for each other and our customers.
• You build strong relationships within the team, across RESA departments and locations and with customers and vendors.

Additional Information
Travel: Up to 50%
Pay: $51.46-68.44/hour
Physical Demands: Lifting to a maximum of 50 lbs. without assistance or use of a lifting aid, crawling, climbing, standing for long periods of time, and working in non-ideal conditions. Position requires standing and using computer and/or phone for extended periods of time.
RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.