Senior Field Service Specialist

Shermco Industries; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Field Service Specialist to enhance their team in electrical power system testing and commissioning. This role involves providing expert technical assistance, mentoring junior staff, and managing small projects while ensuring safety and quality standards. The ideal candidate will possess a strong background in electrical testing and project management, with a commitment to customer satisfaction. Join a leading firm that values leadership and offers ample opportunities for professional growth and development in a dynamic work environment.

Qualifications

• 5+ years of experience in electrical testing is required.
• Candidates must have strong analytical and communication skills.

Responsibilities

• Provide technical assistance and quality service to clients.
• Manage multiple small jobs ensuring completion to client standards.

Skills

Electrical Testing

Technical Assistance

Project Management

Mentorship

Communication Skills

Analytical Skills

Education

Diploma in Electrical Engineering Technology

Degree in Electrical Engineering

PSE designation

Job description

Overview

Shermco Canada is looking for a Senior Field Service Specialist to join our team of leaders in electrical power system testing and commissioning. Shermco has one of the largest field services divisions in the industry with exceptional leadership and ample opportunity

Responsibilities

• Provide skilled technical assistance, quality service and advice on technical projects to Shermco clients while maintaining an absolute commitment to safety
• Provide clients with recommendations for possible repairs or upgrades required through assessing technical issues on site
• Assist other technical staff with technical problems, project management issues and meeting safety requirements
• Be responsible for managing multiple small jobs through coordinating the effective use of technical staff, equipment and other resources, ensuring jobs are completed to client standards, and enforcing Shermco policies and procedures
• Provide mentorship, support and learning opportunities to junior technical staff, as well as hands-on site training on technical procedures
• Contribute expertise to projects involving transformer testing, industrial plant and utility relaying protection, metering schemes, switchgear testing/maintenance, power system design and/or turnkey substations

Qualifications

• A Diploma in Electrical Engineering Technology, degree in Electrical Engineering, or PSE designation.
• 5+ years' experience in electrical testing
• NETA certification is considered an asset
• Must be able to read, write, and speak English fluently
• Must have a valid driver's license and able to maintain a clean abstract
• Must be available to work out-of-town and regular overnight travel

Other Requirements:

• Excellent organization, time management and negotiation skills
• Strong leadership capabilities
• Exceptional technical, analytical and numerical skills
• Team player who will be committed to success of the team and organization
• Strong interpersonal and communication skills
• Commitment to customer satisfaction

Pay Range

USD $50.00 - USD $70.00 /Hr.