Senior Field Service Specialist

Shermco Industries, Inc.; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading electrical services firm is seeking a Senior Field Service Specialist to join their team in Edmonton. The role involves providing technical assistance to clients, managing technical projects, and mentoring junior staff. The ideal candidate will have over 5 years of experience in electrical testing and hold relevant educational qualifications. A commitment to safety and customer satisfaction is essential.

Qualifications

• 5+ years of experience in electrical testing.
• Must be able to read, write, and speak English fluently.
• Valid driver's license with a clean abstract required.

Responsibilities

• Provide skilled technical assistance and advice on projects.
• Manage multiple small jobs coordinating technical staff and resources.
• Mentor junior technical staff and provide on-site training.

Skills

Technical assistance

Project management

Mentoring

Safety commitment

Communication skills

Education

Diploma in Electrical Engineering Technology

Degree in Electrical Engineering

PSE designation

Job description

Overview

Shermco Canada is looking for a Senior Field Service Specialist to join our team of leaders in electrical power system testing and commissioning. Shermco has one of the largest field services divisions in the industry with exceptional leadership and ample opportunity

Responsibilities

• Provide skilled technical assistance, quality service and advice on technical projects to Shermco clients while maintaining an absolute commitment to safety
• Provide clients with recommendations for possible repairs or upgrades required through assessing technical issues on site
• Assist other technical staff with technical problems, project management issues and meeting safety requirements
• Be responsible for managing multiple small jobs through coordinating the effective use of technical staff, equipment and other resources, ensuring jobs are completed to client standards, and enforcing Shermco policies and procedures
• Provide mentorship, support and learning opportunities to junior technical staff, as well as hands-on site training on technical procedures
• Contribute expertise to projects involving transformer testing, industrial plant and utility relaying protection, metering schemes, switchgear testing/maintenance, power system design and/or turnkey substations

Qualifications

• A Diploma in Electrical Engineering Technology, degree in Electrical Engineering, or PSE designation.
• 5+ years\' experience in electrical testing
• NETA certification is considered an asset
• Must be able to read, write, and speak English fluently
• Must have a valid driver\'s license and able to maintain a clean abstract
• Must be available to work out-of-town and regular overnight travel

Other Requirements

• Excellent organization, time management and negotiation skills
• Strong leadership capabilities
• Exceptional technical, analytical and numerical skills
• Team player who will be committed to success of the team and organization
• Strong interpersonal and communication skills
• Commitment to customer satisfaction

Pay Range: USD $50.00 - USD $70.00 /Hr.