Senior Experience Designer

Autodesk; Quebec; On-site; CAD 86,000 - 127,000; Full time

Job summary

A leading design software company in Quebec is seeking a UX Designer to work on AI-powered customer success solutions. The ideal candidate has over 5 years of experience in UX design, with strong skills in wireframing and prototyping. You'll collaborate across teams to deliver effective user interactions. This position offers a competitive salary range of $86,300 to $126,500, along with an emphasis on bonuses and stock grants.

Benefits

Comprehensive benefits package

Annual cash bonuses

Stock grants

Qualifications

• 5+ years of related professional experience in UX design.
• Experience designing for AI powered systems and technologies.
• Excellent ability to distill complex ideas and large data sets.

Responsibilities

• Design workflows, interactions, and interfaces with varying levels of fidelity.
• Use customer insights to inform business and design decisions.
• Lead the development of personas, user journeys, wireframes, and prototypes.

Skills

UX design

Wireframing

Prototyping

Human-centered design

Collaborative work

Education

Degree or certification in interaction design or related field

Tools

Design tools (various formats)

Agile software design methods

Job description

Overview

Designers at Autodesk can think across the system, champion design ideas, collaborate with partners, advocate for the customer, and deliver impactful data-driven designs. Our designers use creative solutions to deliver high-quality experiences our customers will love.

You will report to the AI & Content Solutions Experience Design Manager, working on our AI-powered Customer Success solutions for a team of talented experience and conversational designers. The goal of the team is to connect our front to back customer success experiences. As a designer on this team, you’ll design and influence our AI-powered experiences such as Autodesk Assistant.

At Autodesk we look to hire those who reimagine possible, those with diverse backgrounds who enhance our thinking, and leaders who shape the world and our future.

When applying, you must include both a resume and portfolio with password or access

Responsibilities

• Design workflows, interactions, and interfaces with varying levels of fidelity to communicate with peers and partners
• Use customer insights derived from analytics and customer interactions to help inform business and design decisions
• Help to plan and facilitate stakeholder interviews, customer interviews, and co-creation workshops
• Lead the development of personas, user journeys, user flows, wireframes, and prototypes
• Take an exploratory approach, considering the full range of opportunities across content, interaction, and third-party technologies
• Cross-Functional Collaboration: Work closely and effectively with product management, engineering, UX research, machine learning, and customer support teams to ensure successful product development and launch

Minimum Qualifications

• 5+ years of related professional experience in UX design
• Experience designing for AI powered systems and technologies
• Demonstrated experience wireframing, prototyping, high and low fidelity mock-ups, designing workflows and interactions using a range of tools and formats at multiple levels of fidelity
• Up-to-date expertise in human-centered design best practices
• Experience working collaboratively with global development teams and product managers to deliver usable and desired value to customers
• Excellent ability to distill complex ideas, and large amounts of data and viewpoints, to their essence
• Experience presenting designs to multiple audiences, including software development, product managers, quality assurance, learning content development, marketing, and sales
• Demonstrated experience in research such as contextual interviews, ethnography, user testing

Preferred Qualifications

• Degree or certification in interaction design or related field
• Experience designing for enterprise software, SaaS, cloud, and multi-channel experiences
• Experience with Agile software design methods
• Experience with Autodesk or comparable competitive products
• Experience working with conversational design

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For Canada-BC based roles, we expect a starting base salary between $86,300 and $126,500. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, we also have a significant emphasis on annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Diversity & Belonging

We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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