Title: Senior Executive Assistant (Resource Team)
The Senior Executive Assistant is a key position in the organization that provides support to the Resource Team. The nature of support is diverse ranging from administrative coordination to operations and communications. This position deals with confidential materials and requires effective management of a high volume of information both internally and externally, as well as the ability to manage additional projects, as assigned.
If you love being part of a collaborative team, are enthusiastic about being detail-oriented and are eager to build a career this is your opportunity. This is an in-person, in-office position, Monday to Friday.
Reports to: Director Policy, Legislation and Strategy
Key Accountabilities:
Service Excellence
- Maintain strong partnerships with campuses and external partners to foster high levels of engagement and collaboration
- Proactively finds solutions, and anticipates what is needed
- Reflects a positive attitude, providing courteous, timely and efficient service
- Values diversity and facilitates equity, inclusion and belonging
- Ensures security and safety protocols are followed to mitigate risk of breach of conduct or privacy
Administration
- Provide administrative support (including coordinating calendars, meeting set-up, lunches) for the Resource Team office (including the President & Chief Executive Officer)
- Prepare materials for internal and external meetings (including agendas and back-up materials)
- Manage confidential information
- Maintain contact listings to ensure distribution of relevant material to each audience
- Information technology support for general platforms
Event Coordination and Delivers
- Coordinate events (including large meetings, information sessions, recognition events and annual general meetings)
- Preparation of space and refreshments (including working with external venues and catering services)
- Ability to set-up and navigate available technology for meetings and events
Communications
- Responsible for coordinating correspondence on own initiative and as instructed
- Ability to prepare, develop and format outgoing communication materials and documents according to communication standards, policies, protocols and accessibility standards (AODA) (including newsletters, digital updates)
- Coordinates timelines across creative, quality control and production to keep projects moving smoothly and on schedule
- Works with Resource Team to understand objectives, timelines, budgets and operational requirements
Information Technology
- Primary contact for multiple websites and social media platforms (including content contributions and updates)
- Keen interest in information technology and artificial intelligence (including a curiosity for exploring and mastering new software platforms and tools)
- Proactive in staying ahead of emerging trends and advancements to drive innovation and efficiency
Qualifications:
The following are essential to the success of this position.
Education
- University degree or equivalent education and related experience
Experience
- Five years’ experience in administrative and/or communications capacity
- Three years’ experience with information technology
- Ability to demonstrate extensive coordination of events
- Ability to demonstrate experience in the communication of ideas and information in a clear, concise fashion both verbally and in writing
- Ability to work independently and thrive in a fast-paced environment
- Ability to work with a high degree of discretionary judgement
- Ability to shift priorities and manage concurrent projects under tight timelines
Knowledge of senior housing and long term care is an asset
Skills
- Serve with dignity and respect
- Support innovation and continuous improvement
- Ability to find workable solutions
- Ability to provide effective service in French (proficient in conversational French for activities of daily living) is considered an asset.
Salary Range: $75,000 to $85,000