Senior EPIC Professional Billing Analyst - Senior Product Services & Management Analyst

Northwell Health; Melville; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated professional to support and enhance complex financial systems. This role involves collaborating with finance teams and vendors to ensure optimal product functionality and timely financial reporting. You will lead projects, analyze production issues, and implement improvements to enhance user processes. This position offers the opportunity to work on significant projects, providing critical support in the healthcare finance sector. If you are passionate about project management and have a knack for problem-solving, this role is perfect for you!

Qualifications

• Bachelor's degree required; Master's preferred in relevant fields.
• 3-5 years of relevant experience required.

Responsibilities

• Supports financial systems and ensures optimal product functionality.
• Analyzes production problems and collaborates with various teams.
• Trains end users and documents processes for knowledge transfer.

Skills

Strategic Thinking

Project Management

Time Management

Communication Skills

Collaboration Skills

Education

Bachelor's Degree

Master's Degree in Computer Science, Business, or Engineering

Tools

Epic Hospital Billing

Job description

Job Description

Supports and enhances products on larger, more complex or multiple products for enterprise resource planning, budgeting, data warehousing, and financial reporting. Collaborates with Finance and vendors to ensure products and solutions are properly supported. Provides support to ensure all products are functioning optimally, data integrity is intact and financial reports are produced timely and accurately. Participates in implementing or enhancing products and solutions following the hybrid product/project development and implementation lifecycle.

Job Responsibility

• Supports various financial systems within the portfolio, following the support model, while providing excellent customer service to all customers and end users.
• Analyzes and troubleshoots production problems; escalates issues and executes solutions.
• Works as a project/product lead on larger, more complex projects and/or on multiple projects and solutions.
• Collaborates with multiple product teams and solution teams, IT and Business Product Managers, IT Business Solutions Leads, and other key stakeholders.
• Implements or enhances systems, following the software and solution delivery lifecycle and hybrid project management methods.
• Maintains direct responsibility for successful outcome of assigned project(s) and solutions; interacts with end users to assist in collecting, documenting, and analyzing business requirements; communicates clearly and timely with customers and end users.
• Creates clear, technical designs, and specifications; develops solutions and communicates requirements to external developers.
• Develops, coordinates, and executes detailed test plans.
• Trains end users and documents processes for knowledge transfer.
• Identifies and documents solution related risks and issues; providing guidance and documentation, including scope of work, objectives, timelines, and quality of deliverables.
• Follows policies to ensure business requirements are appropriately translated and communicates risks to stakeholders.
• Keeps current with new functionality or technical offerings related to financial systems as well as with accounting concepts pertinent to healthcare finance.
• Recommends and implements improvements to end user processes as they relate to financial systems.
• Operates under limited guidance and work assignments involve moderately complex to complex issues where the analysis of situations or data requires in-depth evaluation of variable factors.
• Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

• Bachelor's Degree required, or equivalent combination of education and related experience.
• Master's degree in Computer Science, Business, or Engineering, preferred.
• 3-5 years of relevant experience, required.
• Excellent strategic thinking, project management, and time management skills, preferred.
• Strong organization, communication, and collaboration skills, preferred.

Highly Preferred:

• Epic Hospital Billing Certified

Additional Salary Detail:
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).