Senior Enterprise IT Specialist: Okta, M365 & Endpoints

Opti9 Technologies, LLC; Ottawa; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off

Flexible Work Options (hybrid)

Health & Dental Coverage

Wellness Reimbursement

Retirement Plan with Company Match

Casual, Supportive Culture

Professional Development

Give Back Together

A Place You’ll Want to Be

Job summary

Opti9 Technologies, LLC is seeking a Corporate IT Specialist to lead advanced Microsoft 365 and Okta management, secure endpoints, and optimize the corporate IT environment. You will drive automation, documentation, and cross-team collaboration to ensure reliable operations.

The role emphasizes hands-on troubleshooting, proactive security, and mentoring a Tier 1–2 team within a hybrid work setting in Ottawa. Fluency in English with strong communication is required.

Qualifications

• College diploma or university degree in Computer Science, Information Technology, or a related field
• 5+ years of enterprise corporate IT support experience, incl. 3+ years managing Okta, Microsoft 365, and enterprise laptop fleets
• Advanced experience administering Okta incl. Universal Directory, SSO, Adaptive MFA, Lifecycle Management
• Strong knowledge of Microsoft 365, Entra ID, and endpoint management tools

Responsibilities

• Serve as the senior technical authority for enterprise IT infrastructure focusing on M365, Okta, and endpoints
• Manage and secure Okta as the primary identity platform (SSO, MFA, workflows)
• Administer and optimize Microsoft 365 services (Exchange Online, SharePoint, OneDrive, Teams)
• Oversee Mac/Windows endpoints via Intune, Apple Business Manager and JAMF
• Handle full laptop lifecycle from procurement to decommissioning
• Automate provisioning and administration with PowerShell, Bash, and Okta Workflows
• Create and maintain technical docs and SOPs
• Mentor Tier 1/2 IT staff and support cross-team projects

Skills

Okta

Microsoft 365

Intune

Apple Business Manager

JAMF

Endpoint security

PowerShell

Bash

Documentation

Mentoring

Automation

Education

College/University in CS or IT

Tools

Microsoft Intune

Apple Business Manager

JAMF

PowerShell

Job description

Opti9 Technologies, LLC is seeking a Corporate IT Specialist to lead advanced Microsoft 365 and Okta management, secure endpoints, and optimize the corporate IT environment. You will drive automation, documentation, and cross-team collaboration to ensure reliable operations.

The role emphasizes hands-on troubleshooting, proactive security, and mentoring a Tier 1–2 team within a hybrid work setting in Ottawa. Fluency in English with strong communication is required.