Senior Engineering Manager, Site Reliability

Coalition Inc; Canada; Remote; CAD 120,000 - 160,000; Full time

Job summary

Coalition Inc is seeking a Senior Engineering Manager to lead the Site Reliability Engineering team. This role is crucial for ensuring reliability and scalability of cloud infrastructure, combining leadership and technical expertise to enhance developer productivity and operational excellence. Join a remote-first culture focused on collaboration and innovation, committed to protecting businesses from digital risks.

Benefits

100% medical, dental, and vision coverage

Flexible PTO

Annual home office stipend and WeWork access

Mental & physical health wellness programs

Competitive compensation

Qualifications

• 7+ years of experience in SRE or software engineering, including managing teams.
• Experience building reliable, scalable systems in cloud environments.
• Strong knowledge of agile methodologies and software engineering principles.

Responsibilities

• Lead and develop a high-performing SRE team.
• Drive the development and operation of secure platform infrastructure.
• Collaborate with engineering teams on operational readiness and scalability.

Skills

Leadership

Cloud Technologies

People Management

Agile Planning

Reliability Engineering

Communication

Analytical Skills

Education

Bachelor’s or Master’s in Computer Science or related field

Tools

AWS

Kubernetes

Terraform

Job description

Our 2025 Cyber Claims Report is out now!

About the role

We’re looking for a Senior Engineering Manager to lead our Platform Site Reliability Engineering (SRE) team. This team plays a pivotal role in designing, building, and operating the foundational platform that powers our core products and services. The Platform SRE team is responsible for ensuring the reliability, scalability, and efficiency of our cloud-based infrastructure, driving operational excellence, and enabling developer productivity through a robust "paved road" experience.

This is a high-impact role requiring a strong leader who can manage a talented team of engineers, align engineering efforts with business goals, and foster a culture of collaboration, innovation, and excellence. The ideal candidate will combine technical breadth, people management expertise, and agile project leadership to deliver on the team’s mission.

Responsibilities

• Lead and develop a high-performing SRE team, hiring and growing world-class talent.
• Foster team growth by mentoring engineers, identifying skill gaps, and managing career development plans.
• Manage performance effectively, balancing recognition of achievements with constructive feedback and coaching.
• Drive the development and operation of reliable, scalable, and secure platform infrastructure.
• Provide guidance on cloud-based architectures, distributed systems, and service-oriented design.
• Partner with engineering teams to enhance operational readiness, ensure observability, and optimize for reliability and scalability.
• Balance managing technical debt with delivering new features and meeting business priorities.
• Collaborate with stakeholders to prioritize team deliverables and align on roadmaps.
• Track and communicate progress, risks, and dependencies effectively across all levels of the organization.
• Be a leader for reliability, operational best practices, and customer-focused solutions.

Skills and Qualifications

• 7+ years of overall SRE or Software engineering experience, with 3+ years managing a team of at least 5 engineers.
• Demonstrated success in hiring, growing, and managing diverse engineering teams.
• Broad technical depth across modern cloud-based technologies and architectures (e.g., AWS, Kubernetes, Terraform).
• Strong foundational knowledge in software engineering principles, reliability engineering, and distributed systems.
• Experience building and operating platform infrastructure at scale, including CI/CD pipelines, observability, and incident response.
• Proficiency in agile planning and execution, with a strong track record of delivering features and platform capabilities.
• A customer-centric approach to solving platform challenges and driving developer enablement through the use of tooling and/or internal development platforms.
• Excellent written and verbal communication skills, with the ability to influence across teams and functions.
• Technical background to objectively evaluate complex project risks and issues
• Strong analytical, planning, and organizational skills with an ability to manage competing priorities.

Bonus Points

• Experience in reliability engineering, platform engineering, or DevOps roles.
• Proficiency with service-oriented architectures, Kubernetes, or service mesh technologies.
• In-depth knowledge of cloud cost management and optimization strategies.
• Familiarity with cybersecurity, risk management, or insurance-related platforms.
• 100% medical, dental, and vision coverage
• Flexible PTO
• Annual home office stipend and WeWork access
• Mental & physical health wellness programs like Headspace, Lumino, and more!
• Competitive compensation and opportunity for advancement

Why Coalition?

Work at Coalition is centered on the joint mission to Protect the Unprotected. We have built a remote-first, highly inclusive culture that welcomes people from diverse backgrounds. We trust each other to take responsibility, share ownership of outcomes, and put in the work together to protect businesses from digital risk. Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes while remaining true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion.

We’re always looking for collaborative, inquisitive individuals to join #OurCoalition.

Coalition is committed to protecting your privacy and handling your personal information responsibly. We collect, use, and store personal information as necessary for the recruitment process and in compliance with applicable privacy laws and regulations in all regions where we operate. We want you to understand what personal information we collect, how we use it, and your rights regarding access, correction, and deletion of your data where applicable. Information submitted, collected, and processed as part of your application is subject to Coalition's Privacy Policy. For further details, please review our full Privacy Policy or contact us with any questions regarding how your information is handled.

Coalition is proud to be an Equal Opportunity employer. Our policy is to provide equal employment opportunities to all individuals, without discrimination or harassment on the basis of any characteristic protected by applicable laws in each country where we operate. This commitment includes, but is not limited to, ensuring equal treatment in recruitment, selection, training, promotion, transfer, compensation, and all other aspects of employment. Coalition does not tolerate discrimination or harassment of any kind, and we are dedicated to fostering an inclusive and supportive workplace.

Accommodations

Coalition is committed to providing reasonable accommodations to qualified individuals with disabilities, including applicants and employees, in accordance with applicable laws and regulations in each country where we operate. Our policy is to support equal opportunity in the hiring process by considering qualified applicants regardless of disability or other protected characteristics, unless providing accommodation would impose an undue hardship or disproportionate burden. If you require accommodation to complete an application, interview, pre-employment testing, or participate in the selection process, please contact us at [e-mail]. We also consider all qualified applicants, including those with criminal histories, in line with applicable laws and regulations in each jurisdiction.

To all potential candidates: Coalition primarily does not use third-party recruiting services. Potential candidates will only be contacted by Coalition, Inc. during the recruitment process. You can always verify any opportunity on our official careers page http://www.coalitioninc.com/careers.

To all recruitment agencies: Coalition does not accept unsolicited agency resumes. Do not forward resumes to our email alias, employees, or other physical or virtual organization locations. Coalition is not responsible for any fees related to unsolicited resumes.

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Coalition values diversity. To ensure that we comply with reporting requirements and to learn more about how we can increase diversity in our candidate pool, we invite you to voluntarily provide demographic information in a confidential survey at the end of this application. Providing this information is optional. It will not be accessible or used in the hiring process and has no effect on your opportunity for employment.The information obtained will be confidential and may only be used under applicable local, state, and federal law, executive orders, and regulations.

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