Senior Engineering Manager, Media Platform

Jobtailor; Ottawa; On-site; CAD 140,000 - 200,000; Full time

Job summary

Solink is seeking a seasoned Technology Lead to set the strategy for our Media Platform in Ottawa, guiding AWS-based, event-driven services. You will shape architecture, data models, and integration contracts while modernizing existing systems and ensuring reliability at scale.

You will own observability practices, drive CI/CD, and lead incident responses across multiple teams. This role requires in-person collaboration in Ottawa during onboarding and periodic visits, with security policy

Qualifications

• Three+ years of experience managing technical teams.
• Five+ years working with video in large-scale production pipelines in cloud/edge environments.
• Hands-on software engineering across backend/infrastructure and embedded/IoT roles.
• Experience with WebRTC, HLS, RTSP, FFmpeg, and GStreamer.
• Hands-on AWS experience including SQS, EKS, Redis, CloudFront, S3, or Lambda.
• Strong understanding of distributed systems, asynchronous processing, eventual consistency, idempotency, and stateless scaling.
• Experience with observability (logs, metrics, traces) and OpenTelemetry.
• Experience with CI/CD, staging and production environments, gradual rollouts, and canary releases.
• Ability to diagnose complex, intermittent cross-service production issues.
• Willing to undergo criminal records check and be eligible to work in Canada.
• Willingness to interview in-person at the Ottawa office and onboard in Ottawa.
• Compliance with Solink security policies.

Responsibilities

• Set the technical strategy and roadmap for the Media Platform.
• Lead design and evolution of high-volume, event-driven services using AWS technologies.
• Guide architectural decisions for service boundaries, data models, APIs, and integration contracts.
• Oversee modernization of existing services while keeping platform stability.
• Establish practices for observability, testing, deployment, performance, reliability, and incident response.
• Ensure services have meaningful logs, metrics, and traces using OpenTelemetry.
• Optimize cloud resources across networking, storage, and processing while balancing cost.
• Lead responses to complex production issues affecting multiple services.
• Partner with Product, Architecture, and Engineering to deliver scalable, reliable services for media ingestion, processing, storage, retrieval, and playback.
• Hire, coach, and develop engineers and technical leads.
• Improve tooling, runbooks, and development processes; support AI-assisted workflows.

Skills

Technical leadership

Team management

Video pipelines

Production services

Distributed systems

Observability

CI/CD

Problem solving

Tools

WebRTC

HLS

RTSP

FFmpeg

Gstreamer

OpenTelemetry

SQS

EKS

Redis

CloudFront

S3

Lambda

CI/CD

Serverless

Kubernetes

TypeScript

Rust

GCP

Azure

Job description

• Set the technical strategy and roadmap for the Media Platform
• Lead the design and evolution of high-volume, event-driven services using AWS technologies
• Guide architectural decisions involving service boundaries, data models, APIs, and integration contracts
• Oversee modernization of existing services while maintaining platform stability and supporting product development
• Establish practices for observability, testing, deployment, performance, reliability, and incident response
• Ensure services have meaningful logs, metrics, and traces using OpenTelemetry concepts
• Guide cloud resource optimization across networking, storage, and processing while balancing performance, reliability, and cost
• Lead responses to complex production issues affecting multiple services or teams
• Partner with stakeholders to translate requirements into practical delivery plans
• Hire, coach, and develop engineers and technical leads
• Improve team tooling, documentation, runbooks, and development processes
• Support adoption of AI-assisted engineering workflows
• Collaborate with Product, Architecture, and Engineering teams to deliver scalable, reliable, cost-effective services supporting media ingestion, processing, storage, retrieval, and playback

Requirements

• At least three years of experience managing technical teams
• At least five years of experience working with video in large-scale production pipelines involving cloud and edge/endpoint software
• Experience with WebRTC, HLS, RTSP, FFmpeg, and gstreamer
• At least five years of software engineering experience, including backend/infrastructure and embedded/IoT roles
• Hands-on experience with tooling for AIDLC
• Experience owning production services end-to-end in high-volume, low-latency environments
• Hands-on AWS experience, including SQS, EKS, Redis, CloudFront, S3, or Lambda
• Strong understanding of distributed systems, including asynchronous processing, eventual consistency, idempotency, and stateless scaling
• Strong knowledge of observability across logs, metrics, and traces, including OpenTelemetry concepts
• Experience with CI/CD, staging and production environments, gradual rollouts, and canary releases
• Experience diagnosing complex, intermittent, or cross-service production issues
• Candidates must undergo a criminal records check upon hire
• Candidates must be legally eligible to work in Canada and meet applicable security requirements
• Candidates must attend at least one in-person interview at the Ottawa office
• Mandatory onboarding in Ottawa during the first week of employment
• Periodic in-person visits to the Ottawa office are required, generally quarterly
• Willingness to comply with Solink's security policies and standards
• Nice-to-have: experience with audio/video codecs and audio analysis or processing
• Nice-to-have: experience with Serverless or Kubernetes
• Nice-to-have: experience with TypeScript or Rust
• Nice-to-have: experience with GCP or Azure

Core Competencies

Demonstrates expertise in leading technical teams and managing high-volume, event-driven services using AWS technologies. Proficient in cloud resource optimization, observability practices, and modernizing existing services while ensuring platform stability.

Highest-signal resume keywords

• AWS Experience
• Video Production Pipeline Management
• Distributed Systems Understanding
• Observability Practices
• Technical Team Leadership

Hard Skills

• WebRTC
• HLS
• RTSP
• FFmpeg
• Gstreamer
• CI/CD
• Asynchronous Processing
• Idempotency
• Stateless Scaling
• AIDLC Tooling

Soft Skills

• Coaching
• Collaboration
• Stakeholder Engagement
• Problem-Solving

Industry Keywords

• Media Platform
• Production Services
• Cloud Technologies
• Event-Driven Services
• Security Compliance

Tools & Technologies

• SQS
• EKS
• Redis
• CloudFront
• S3
• Lambda
• OpenTelemetry