Senior Engineering Manager

Alstom; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading transport solutions provider based in Toronto, Ontario is seeking an experienced Engineering Senior Manager. The successful candidate will manage engineering operations, oversee troubleshooting processes, and provide technical advice to ensure high standards of service delivery. Strong analytical skills, management experience, and a good understanding of railway systems are essential. Join our team and be part of the movement towards greener and smarter mobility.

Qualifications

• Must have experience in overseeing engineering operations and troubleshooting.
• Ability to conduct data analysis for service incidents.
• Strong understanding of train systems and railway operations.

Responsibilities

• Manage and oversee troubleshooting and engineering collaboration.
• Coordinate operational support for service incidents.
• Review fleet defect positions to minimize service failures.

Skills

Troubleshooting

Collaboration

Technical advice

Management

Data analysis

Job description

Overview

Req ID:490796

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Reporting to the Service Engineering, Project Engineering Maintenance Manager, the Engineering Senior Manager role is to ensure that the customer's operations and maintenance mission are well supported, investigated, and provided solutions to their Vehicle safety, reliability and availability issues. The Engineering Senior Manager will also act as Alstom's representative in the customers facilities and will assist the various internal teams with issues related to maintenance and on-site coordination of project-related activities and during design reviews when requested.

Your future role

Take on a new challenge and apply your engineering expertise in a new cutting-edge field. You’ll work alongside exceptional, enthusiastic, and collaborative teammates.

You'll be creating great value as you use your engineering skills to maximize performance and reliability from a maintenance perspective while working on Heavy Rail transportation projects.

Responsibilities

• Manage and oversee, troubleshooting, investigating, collaborate with all engineering parties, propose new solutions, follow implementation and correction, and test the changes.
• Coordinate and provide operational support for any service incidents.
• Utilise existing business tools to determine the appropriate corrective actions following an event.
• Support analysis of data from system downloads to determine the appropriate corrective actions following an event.
• Review the fleet defect position to minimise the risk of service failures.
• Provide technical advice to depots in relation to service delivery.
• Maintain a good knowledge and understanding of all train systems and running railway systems and all the business tools required to carry out the role.
• Liaise with other parties, both internal and external, where support and advice is required.
• Head and lead the optimisation of all fleets under GO Maint.
• Assures the update of the technical documentation of the projects.
• Be aware of and support corporate problem-solving tools e.g., 8D, etc.
• Where requested become actively involved in Kaizen, Lean and generic business improvement methodologies in a supporting role.
• Act in a safe and professional manner at all times, both on site and when representing Alstom at external suppliers or customers locations.
• Comply fully with Alstom's People Management procedures and the business Environmental, Quality and Health and Safety policies.

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Job Type: Experienced