Senior Engineer, Automation

Wyndham Hotels and Resorts, Inc.; Saint John; On-site; CAD 70,000 - 110,000; Full time

Job summary

Join a forward-thinking company as a Senior Engineer in Automation, where you'll design and implement automation solutions that enhance efficiency across various business functions. This role offers the chance to work with cutting-edge technologies like Microsoft Power Platform and Smartsheet, collaborating with diverse teams to drive innovation. You'll be part of a culture that values growth, inclusivity, and excellence, ensuring that your contributions make a significant impact. If you're passionate about automation and thrive in a dynamic environment, this opportunity is perfect for you!

Benefits

Competitive salary

Training and mentorship opportunities

Wellness programs

Vacation days

Workplace flexibility

Team member appreciation days

Qualifications

• 5+ years of experience in automation development and integration.
• Expertise in Microsoft Power Platform and automation tools.

Responsibilities

• Design, develop, and implement automation solutions.
• Troubleshoot and resolve automation issues to minimize disruption.

Skills

Automation Development

Microsoft Power Platform

Problem Solving

Communication Skills

Analytical Skills

Education

Bachelor's Degree in Computer Science

Tools

Power Automate

Smartsheet

Salesforce

Oracle EBS

Job description

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Wyndham Hotels & Resorts is now seeking a Senior Engineer, Automation to join our team in Saint John, New Brunswick.

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusivity, caring, and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities, and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility, and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity, and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!

The Role

This position will be responsible for designing, developing, and supporting Automation Services within Wyndham’s Digital Employee Experience and Automation group. The role involves delivering end-to-end solutions using Robotic Process Automation tools (Power Automate), Smartsheet, and other platforms to support business functions. You will collaborate with business leads to document requirements, translate them into design, and develop automation to increase efficiency and reduce manual work across systems in Sales, CRM, Finance, and the Office suite. This role requires close cooperation with other DEX team members and the automation team to ensure stability, availability, and the use of best-in-class products. Availability on call 24/7 may be required to troubleshoot and resolve major system outages swiftly, working with vendors and internal teams to minimize impact on end users.

What you'll do

• Develop and maintain requirements and technical design documentation (TDD) for automation processes.
• Design, develop, and implement automation solutions using Microsoft Power Platform (Power Automate, Power BI), Smartsheet, and other tools.
• Ensure automation solutions are scalable, secure, and aligned with best practices.
• Troubleshoot and resolve automation issues to minimize business disruption.
• Follow design and coding standards, policies, and procedures set by Wyndham Automation CoE.
• Work with internal IT and business teams during testing and UAT phases to ensure quality bug fixes.
• Report status, issues, and risks to senior management regularly.
• Integrate automation solutions with enterprise applications such as Salesforce, MS Office, Oracle EBS, and other critical systems.

You'll be successful if you have

• Experience working in complex IT environments, preferably in the services sector.
• Ability to think creatively to solve problems, resolve tickets, and enhance systems.
• Responsibility for support and maintenance activities, including work tracking, estimation, stakeholder management, and platform stability.
• Technical proficiency in automation tools and scripting.
• Strong problem-solving, communication, and analytical skills.
• Ability to prioritize workload effectively.
• Understanding of security policies and procedures.

Required Qualifications/Experience

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 5+ years of experience in automation development and integration.
• Expertise in Microsoft Power Platform (Power Automate, Power BI), Automation Anywhere, and Smartsheet automation capabilities.
• Experience with API integrations and enterprise applications like Salesforce and Oracle.
• Proficiency in scripting and low-code/no-code development methodologies.
• Understanding of data flow, process automation, and workflow optimization.
• Excellent troubleshooting, communication, and teamwork skills.
• Attention to detail and customer-centric approach.
• Experience with product support, SLA measurement, and reporting metrics.
• Ability to work independently and collaboratively in a fast-paced environment.

Company Overview:

Wyndham Hotels & Resorts is the world’s largest hotel franchising company with approximately 9,200 hotels across over 95 countries. Headquartered in Parsippany, NJ, with offices worldwide, Wyndham employs over 2,000 corporate team members dedicated to making hotel travel possible for all. Our portfolio includes renowned brands like Wyndham, La Quinta, Ramada, Days Inn, and Super 8. We foster a culture of diversity, equity, and inclusion, and support our team members through various benefits and development programs.

Job Location: Saint John, 180 Crown Street, Saint John, New Brunswick, NA

Employment Status: Full-time

What we expect from you

You will contribute to our mission by:

∙ Being responsive, respectful, and providing excellent experiences to guests, partners, and communities.

∙ Fostering an inclusive environment where individuals feel empowered and valued.

∙ Bringing your best every day and exceeding expectations.

What you can expect from us

Our offerings include:

∙ Growth opportunities through training, mentorship, and educational support.

∙ Competitive salary and benefits.

∙ Programs supporting wellness, lifestyle, and financial health.

∙ A culture of diversity and inclusion reflecting our global customer base.

About Wyndham

Wyndham Hotels & Resorts is dedicated to making hotel travel accessible worldwide. With the largest collection of hotel experiences, we are committed to welcoming travelers everywhere.