Senior Employee Relations Partner

Intuit Inc.; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A technology company in Toronto is looking for a Senior Employee Relations Business Partner. This role involves managing employee relations in various regions, analyzing trends, and supporting workplace conflict resolution. Candidates should have 3–5 years in Employee Relations and strong communication skills. This hybrid position requires working from the Toronto office three days a week.

Qualifications

• 3–5 years in Employee Relations or equivalent, international experience preferred.
• Strong communication abilities with leaders and employees.
• Skilled at navigating complex performance concerns.

Responsibilities

• Support company's approach to external trends and development.
• Manage a caseload of workplace conflicts and employee escalations.
• Analyze trends and case data for organizational insights.

Skills

Employee Relations

Communication

Analytical skills

Project management

Education

Bachelor’s degree or J.D.

Job description

Overview

Come join Intuit’s People and Places team as a Senior Employee Relations Business Partner in Toronto! The purpose of Intuit’s Employee Relations team is to foster an environment where employees feel connected and can learn and grow. We are some of the humans behind the moments that matter for our employees. We’re on a transformation journey, so come join us as we build for the new future of work.

The role will report into our Employee Relations Leader and be part of our People & Places organization. The role focuses on supporting employee relations in the U.K., Israel and India, but may support cases in other countries, including the U.S. This role would also support project and program work across all Intuit locations.Intuit has embraced a hybrid way of working. This is a hybrid role with the expectation of working from our Toronto office 3 days per week.

Responsibilities

• Help support the company's approach to external trends and development
• Execute on strategic changes for the company, support our workforce with complex performance concerns and workplace conflicts and assess and address org health and engagement issues, with consultation and support from more senior members of the team
• Manage a caseload of workplace conflicts and employee escalations at a level matched to your skills, working both autonomously and with others, including other members of the Ethics & Investigations team, Intuit’s HR Connect team, HR Business Partners, HR Legal and managers and employees
• Analyze trends and case data to generate organizational insights
• Work company-level and team priorities and projects, often in collaboration with Intuit’s People & Places Centers of Excellence
• Build capability for managers and People & Places teams through individual cases and projects

Qualifications

• 3–5 years in Employee Relations or equivalent; international employee relations experience preferred.
• Bachelor’s degree or J.D. (or equivalent experience) preferred.
• Demonstrated ownership of execution, operational excellence, and continuous improvement through protocol updates, playbooks, and technology tools.
• Strong communication abilities (verbal and written) with leaders, management, and employees; proven ability to build trust and human connection.
• Strong analytical skills with a data-driven mindset to uncover case and organizational insights; adaptive judgment and the ability to view situations from multiple perspectives.
• Skilled at navigating complex performance concerns and conflicts to drive fair, effective outcomes, with guidance from senior team members when needed.
• Experience driving team priorities and projects with clearly defined outcomes.
• Growth-oriented, committed to continuous learning, staying ahead of trends, and improving employee experiences.
• Deep empathy combined with objectivity, enabling balanced and thoughtful decision-making.