Senior Employee Relations Investigator

The Senior Employee Relations Investigator is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:

1. Tracks and reports HR related ethics concerns raised through the hotline, interfacing with the Ethics Office and regional partners to ensure timely and thorough investigation and appropriate resolution of all issues, including application of the standards outlined in the Global Disciplinary Review policy.
2. Participates in a range of initiatives and exams involving the governance of investigations and complaint management, which includes direct engagement with regulators.
3. Conducts investigations as needed.
4. Responds to workplace concerns on behalf of senior management.
5. Works with the Employment Law team in the investigation of and response to agency charges and litigation.
6. Partners with internal stakeholders such as Compliance, Citi Security and Investigative Services and Audit on investigations of employee misconduct.
7. Provides guidance and review of restructuring initiatives.
8. Assists in the design, development and/or delivery of training initiatives for HR.
9. Guides the interpretation and application of HR policy and practices in all phases of employment.
10. Handles staff management issues, including resource management and allocation of work within the team/project.
11. All other duties as assigned.
12. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

1. 10+ years of experience with a focus in Human Resources and/or Employee Relations investigations required.

Education:

1. Bachelors/University degree, Master’s degree preferred.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.