Senior Employee Relations Advisor

RBC; Toronto; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible benefits

Bonus eligibility

Competitive compensation

Job summary

RBC in Toronto is seeking a Senior Employee Relations Advisor to strengthen relationships, apply the Code of Conduct, and support executives and managers with workplace issues across engagement, performance, and investigations.

In this role you will lead complex cases, report on trends, collaborate with leadership, and develop scalable resources and processes to improve employee experience while upholding RBC values.

Qualifications

• 7+ years’ direct experience in Employee Relations or Employment Law.
• Post-secondary education in HR or Employment Law.
• Knowledge of Canadian employment law and regulations (federal and provincial).
• Ability to manage investigations and reports.
• In-house legal department or law firm experience (nice-to-have).
• Bar admission in a Canadian province (nice-to-have).
• Bilingual English/French (nice-to-have).

Responsibilities

• Advise on conduct, risk culture and compliance with RBC’s Code of Conduct.
• Oversee investigations under the Respectful Workplace Policy and Workplace Harassment and Violence Prevention Standard.
• Identify trends and root causes of misconduct.
• Provide guidance on performance and attendance management.
• Support changes from operating model and organizational redesign to improve client experiences.
• Build relationships with executives and stakeholders and act as trusted partner.
• Collaborate with Leadership to develop scalable resources and tools for case management.
• Drive scalable HR processes and improve employee experience through fair decisions.
• Coach and advise Employee Relations Advisors on handling sensitive matters.

Skills

Employee Relations

Employment Law

HR Strategy

Stakeholder Management

Investigation Skills

Communication Skills

Education

Post-secondary education in HR or Employment Law

Job description

What is the opportunity?

As a Senior Employee Relations Advisor, you will perform a critical role in helping to strengthen the relationships that exist amongst employees and reinforce RBC’s strong values-based culture that champions client first, collaboration, accountability, inclusion, and integrity.

Job Description

What is the opportunity?

As a Senior Employee Relations Advisor, you will perform a critical role in helping to strengthen the relationships that exist amongst employees and reinforce RBC’s strong values-based culture that champions client first, collaboration, accountability, inclusion, and integrity.

You will make a difference by supporting executives, people managers and employees with a range of workplace issues including employee communications, employee engagement and performance, dispute resolutions and investigations, and the application of RBC’s Code of Conduct and policies.

In collaboration with business leaders and functional partners, and in alignment with RBC Blueprint, you proactively identify workplace issues to provide solutions which strengthen RBC’s culture.

What will you do?

You will provide support in several primary areas within your assigned portfolio, including:

Employee conduct & risk culture

• Provide expert advice to ensure consistent application of RBC’s Code of Conduct and compliance with all policy, regulatory requirements and applicable federal and provincial employment and human rights legislation.
• Oversee investigations under RBC’s Respectful Workplace Policy and Workplace Harassment and Violence Prevention Standard.
• Identify and report on trends and emerging issues, including understanding the root cause of misconduct.

Individual and collective high performance

• Provide expert advice on performance and attendance management to support a highly engaged and effective workforce.
• Identify issues and mitigants to address people impacts arising from operating model changes and organizational redesign to support exceptional client experiences and operational excellence.

Relationship management

• Manage complex cases and act as first point of escalation for Employee Relations Advisors on complex matters arising in their portfolio.
• Build and maintain key relationships with businesses and functions, influencing and negotiating while being viewed as a true partner.
• Work closely with the Employee Relations Director or Senior Director on complex and sensitive matters and broader business-related initiatives and projects.

Operational excellence

• Support Employee Relations senior management with the development of resources, guidelines, processes and tools to facilitate Employee Relations’ ability to provide advice at scale through consistent case management.
• Manage risk and improve manager and employee experience through well informed, fair and transparent decisions which place employees at the centre and focus on RBC Values while making recommendations for continuous improvement.
• Champion HR-led initiatives that strengthen the relationships between RBC and its employees.

Leadership

• Provide coaching and advice to Employee Relations Advisors regarding management of matters reported through various Speak Up Channels.
• Foster an open environment within Employee Relations that drives a high-performance culture.

What do you need to succeed?

Must-haves:

• Minimum 7+ years’ direct experience in Employee Relations and/or Employment Law.
• Post-secondary education (preferred focus in Human Resources or Employment Law).
• Demonstrated and applied knowledge of Canadian employment law & regulations (both federal & provincial including human rights, accommodation, whistleblowing, and workplace standards / requirements).
• Proven experience aligning and integrating risk management with business and HR strategy.
• Strategic thinking, analytical and problem-solving capabilities.
• Experience establishing and managing relationships with executives and senior level stakeholders.
• Ability to drive change in unfamiliar or ambiguous circumstances, to handle confidential information and escale issues when appropriate.
• Excellent organizational skills, able to juggle and prioritize multiple tasks simultaneously while delivering on commitments.
• Strong sense of accountability, high-quality judgement and sound decision-making.
• Outstanding communication skills in written and verbal form, extensive public speaking, training, and/or leadership communication skills.
• Significant experience in conducting and/or managing workplace investigations.

Nice-to-have:

• Experience in an in-house legal department or law firm.
• Called to the Bar of a Canadian province (or equivalent).
• Bilingual (English/French).

What’s in it for you?

We thrive on the challenge to be our best and work together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including flexible benefits and eligibility for bonuses, and competitive compensation.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to take on progressively greater scope of work.

Job Skills

Employee and Labor Relations, Equal Employment Opportunity Law, HR Legal, Human Resources Consulting, Human Resources Operations, Human Resources Policies, Interpersonal Relationship Management, Knowledge Organization, Organizational Savvy and Politics

Additional Job Details

Address: ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: HUMAN RESOURCES & BMCC

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-08-19

Application Deadline: 2026-09-03

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.