Senior Education Program Associate

McMaster University; Hamilton; Hybride; CAD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Hybrid work arrangement

Résumé du poste

McMaster University, located in Hamilton, Ontario, is seeking a Senior Education Program Associate to provide administrative leadership for the Department of Medical Imaging and the Department of Pathology & Molecular Medicine’s postgraduate programs. The role will coordinate rotations, residency and clinical fellowships across multiple sites and support educational events.

The successful candidate will oversee CaRMS, assist with software changes, prepare reports, and manage budgets while

Qualifications

• Minimum 3 years of experience in an academic or clinical setting.
• Experience with CaRMS or residency programs is advantageous.
• Strong written and verbal communication skills.
• Ability to multi-task and coordinate activities across multiple sites.

Responsabilités

• Provide administrative support and coordinate academic programs and events.
• Oversee CaRMS and manage program software changes and surveys.
• Develop and monitor budgets and financial projections for projects and events.
• Coordinate resident rotation schedules across multiple sites and faculty.
• Prepare documents, correspondence, minutes and maintain filing systems.

Connaissances

Leadership

Event coordination

Budgeting

Communication

Documentation/Writing

CaRMS knowledge

Formation

2 year diploma in Business Administration

Outils

SharePoint

Google Drive

MedPortal

Mosaic

Description du poste

Anticipated Start Date: October/ November 2026

Hybrid Working Arrangement

Education Level 2 year Community College diploma in Business Administration, or related field.

Career Level 3 years of relevant experience.

Job Description

TheFaculty of Health Sciences, the largest Faculty within McMaster, is unique as the only Canadian university that combines schools of medicine (including two regional campuses), nursing, rehabilitation science, and the programs of midwifery, Bachelor of Health Sciences, physician assistant and postgraduate health sciences education within one faculty. Our pioneering approaches to education and our reputation for world-class research has consistently placed McMaster and the Faculty among the top 50 universities in the world for health and medicine.

Those who join FHS will find a community of 5,400 talented individuals who are inspired by the faculty’s commitment to our values of interprofessional collaboration, commitment to our communities, accountability, innovation, excellence, integrity, respect, and optimism.

Reporting to jointly to the Directors of Administration and Post-Graduate Program Directors, theSenior Education Program Associatewill provide leadership and support for the Department of Medical Imaging and Department of Pathology & Molecular Medicine’s Post-Graduate Medical Programs (Residency & Clinical Fellowships). This role supports both departments, with time split equivalently.

Job Summary:

Responsible for providing administrative support for an academic program or department, the Senior Education Program Associate plans and coordinates a variety of academic program or department events, projects and activities and is also accountable for monitoring the applicable project and event budgets and forecasting financial gains and shortfalls. Performs the duties of the position in accordance with established policies, procedures, and calendar of events, and is responsible for coordinating resident rotation schedules and a variety of educational events and other learning and research initiatives. Creates positive partnerships with preceptors, teaching units, clinics, sites, campuses, practices, and other support staff.

Purpose and Key Functions:

• Collect, analyze, assess, and summarize information relevant to the decision making process and developing recommendations for final approval and implementation.
• Oversee the Canadian Residency Matching System (CaRMS) with the objective to match all available learner spots to ensure the viability of the program. · Assist in implementing program software changes, electronic modules and program surveys. Complete regular reports on projects and events status to all stakeholders, leadership and support staff and ensure the project scope and project parameters are clear.
• Maintain, evaluate and continuously update projects and events including, but not limited to, electronic modules, curriculum updates, CaRMS and databases. · Oversee and coordinate education events, tutorials, academic half days and other learning and research initiatives.
• Create, design and develop banners, presentations and other promotional materials for use at various events.
• Create financial projections for projects and events and adjust throughout the duration of the project and event.
• Monitor budgets and reconcile accounts, complete financial transactions including travel expense reports, advances, electronic cheque requisitions, purchase orders and journal entries.
• Ensure appropriate venues and catering are secured provided and book transportation and audio-visual equipment as required.
• Delegate tasks appropriately to staff to assist with planning and coordinating events and activities.
• Make recommendations about future activities and events based on needs and results surveys.
• Facilitate various meetings and chair committees were applicable.
• Develop, plan, and coordinate rotation schedules for qualified residents at multiple sites.
• Facilitate the evaluation process for preceptors and students. Compile evaluation results and bring negative evaluations forward for review.
• Write a variety of documents including, but not limited to, correspondence and minutes.
• Respond to inquiries that are specific in nature and require a thorough knowledge of established policies and procedures.
• Maintain confidentiality of information.
• Set up and maintains filing systems, both electronic and hard copy.
• Update and maintain information in databases.
• Set up, use, and troubleshoot teleconferencing and videoconferencing equipment.

Additional Information:

The successful candidate will haveleast 3 years of experience working in an academic or clinical setting, experience working with medical residents and a distributed education model, and oversight of events planning, project coordination and implementation.

• Experience working with university policies and procedures.
• Experience in a healthcare/medical environment.
• Demonstrated skills working in a team environment.
• Proven leadership skills including training and delegation.
• Demonstrated experience with various software applications including word processing, Excel, Access, Outlook, and database management.
• Preference will be given to applicants with experience in competency based medical education and using MedSIS system or equivalents.

Familiarity with FHS Database entry/maintenance, or similar personnel management systems.

• Experience with SharePoint, Google Drive, MedPortal, and Mosaic.
• The ability to multi-task will be required; strong communication (oral and written) and interpersonal skills are essential.

There are some early morning or evening meetings which will need to be accommodated, as well as the occasional weekend; a flexible work schedule is required.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

This position is located in a host hospital or other healthcare site that has an active vaccination mandate in place. Successful applicants will need to comply with these and any other health and safety measures necessary as part of their appointment.

Hybrid Work Language

To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.

AI Statement

McMaster and its third-party partners may use AI tools to screen, assess, or select applicants during the hiring process. Please note that currently our recruitment platform does not use AI nor is it part of our current recommended recruitment process.