Senior E1 Business Analyst

ERCO Worldwide; Mississauga; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading company in sustainable chemical solutions seeks a Senior E1 Business Analyst. This role involves improving business processes through system functionality, providing project support and application troubleshooting. Candidates should possess a college diploma in computer science and relevant ERP experience, focusing on collaboration and proactive problem-solving.

Benefits

Company Paid Health and Dental Benefits

Health Care/Wellness Spending Account

Annual Short Term Incentive Bonus

Tuition Reimbursement

Paid time off

Qualifications

• Bilingual in English and French is preferred.
• 1-2 years of ERP application experience.
• 3-6 years with JD Edwards Enterprise One.

Responsibilities

• Support design, testing, and implementation of projects.
• Troubleshoot application issues and provide solutions.
• Create documentation and assist users with inquiries.

Skills

SQL

Access

Verbal Communication

Written Communication

Relationship Building

Education

College Diploma in Computer Science

Tools

JD Edwards Enterprise One

Job description

The Eatery, 5050 Satellite Dr, Mississauga, ON L4W 0E3, Canada

Job Description

Posted Monday, June 2, 2025 at 4:00 a.m.

Senior E1 Business Analyst

Employment Type: Full-Time, Permanent

Hours: 37.5 hours per week

Travel: N/A

Get To Know Us!

ERCO Worldwide’s century-long tradition of excellence has firmly established its reputation for providing reliable, intelligent, and environmentally responsible manufacturing on a global scale. As one of the largest suppliers of Chlorine Dioxide technology in the world, we are devoted to building genuine customer relationships and delivering innovative, sustainable chemical solutions that improve lives and the health of our planet. Grounded in our commitment to sustainability, we serve multiple industries such as pulp & paper, oil & gas, agriculture, food processing, water treatment and more! It’s our goal to make everyone’s lives more productive, convenient, enjoyable, and safe.

Our Vision:

To be a leader in delivering innovative and sustainable chemical solutions that improve lives and the health of our planet.

Our Mission:

We endeavour to provide unmatched value and expertise through sustainable, intelligent, and reliable products and solutions, creating genuine customer relationships.

Our Values:

Consistent and Dependable: Customers can expect excellence from ERCO. We deliver reliably, operate safely, and care about our customers’ success.

Knowledgeable and Innovative: ERCO helps evolve and improve our industry through thought leadership, manufacturing and product innovation, and proven expertise.

Proactive: ERCO makes decisions that ensure sustainable health for our employees, customers, and environment.

ERCO Worldwide is looking for a Senior EnterpriseOne Business Analyst to join our E1 & Business Intelligence team! The EnterpriseOne Business Analyst’s primary areas of responsibility include the research, testing and implementation of additional system functionality in order to improve or/and automate business process. The EnterpriseOne Business Analyst acts as a liaison between the end-user community and the development team to evaluate and prepare system modification requests.

The Role:

Project Support

• Participate in the design, testing and implementation of small- and large-scale projects
• Provide modification specifications for development team as needed
• Application ITG Testing
• Research and report issues with Oracle Online Support
• Create and amend EnterpriseOne documentation (manuals and test scripts) as needed
• Work with end-users to facilitate user testing

Application Support

• Troubleshoot application issues/bugs
• Research and propose application modifications and enhancements
• Generate modification specifications for development team
• Application testing
• Research and report issues with Oracle Online Support
• Documentation of system changes
• Assist users with system related issues and concerns
• Troubleshoot user application and data issues
• End-user training

The Person:

• College Diploma in Computer Science or equivalent experience is required.
• Bilingual in English and French is strongly preferred.
• 1-2 years of ERP application experience and implementations.
• 3-6 years' experience working with JD Edwards Enterprise One, including system or module implementation, application and E1 support experience.
• Previous technical support experience.
• Strong technical skills, internal and external to Enterprise One (SQL, Access, etc.).
• Strong verbal and written communication skills.
• Ability to interpret and understand business processes and requirements.
• JD Edwards Security Principles and best practices.

The Value You Bring:

• Strong health and safety mindset
• Strong relationship builder – collaborative, team-builder
• Focused and results driven, transparent, and articulate
• Resilient – can adapt to changing environments/technology
• Proactive – takes initiative, creative, stays ahead of the curve, enthusiastic, inspirational

What you’ll love about us!

We take pride in providing our employees with a competitive compensation package to help promote your wellbeing and that of your family. Here are some of the perks we offer:

• Company Paid Health and Dental Benefits on Day 1
• Health Care/Wellness Spending Account
• Annual Short Term Incentive Bonus
• Staff Recognition Awards
• Tuition Reimbursement
• Employee and Family Assistance Program
• Paid time off
• Company Pension Plan
• Disability Insurance
• Maternity/paternity/parental leave support with top up option

At ERCO we believe in continuous improvement, not just with our processes, but with our employees too! We have an excellent L&D department who create and facilitate training courses for our ERCO University platform on all topics for the development of our people. We also help cover and encourage employees to take courses and attend conferences to further their knowledge and skillsets!

ERCO Worldwide is an equal opportunity employer and is committed to recruiting, developing and maintaining a diverse workforce in compliance with all applicable Human Rights legislation. We will make every reasonable effort to accommodate for disabilities made known to us by our employees and applicants. If you require accommodation during the recruitment and selection process, please let us know and we will make every reasonable effort to meet your needs. This job opening is for a new vacancy!

The Eatery, 5050 Satellite Dr, Mississauga, ON L4W 0E3, Canada