Senior District Manager, Operations

Job Description

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Job Summary

As the Senior District Manager, you will be responsible for managing the financial performance and productivity of multiple Operating Units. You will ensure that Operating Units meet or exceed annual objectives, and you will be responsible to successfully implement organizational initiatives. Additionally, in this role you will be responsible for the Onboarding, Developing, Coaching, Mentoring, and Performance Management of all District Managers.

This role is based out of Waterloo and is responsible for overseeing our Hauling Sites in Waterloo, Mount Forest, London, Sarnia and Hamilton.

Essential Duties And Responsibilities

1. Develops and implements an area of responsibility operating plan consistent with accomplishing the long-range established objectives, enhancing effectiveness, and delineating responsibilities and authority.
2. Develops direct reports.
3. Reviews and evaluates performance with an area of responsibility continuously and establishes proper performance measures.
4. Counsels managers on execution of programs, and when necessary, provides direction for modification in work plans or implementation of contingency plans per prevailing business conditions.
5. Develops operating unit budget in a timely manner, forecasting financial and human resource needs for future time periods.
6. Assists managers in budget optimization; provides budget compliance support.
7. Oversees department personnel needs, including selecting, coaching, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions.
8. Organizes and schedules all necessary resources required to accomplish activities.
9. Attends regularly scheduled Profit and Loss (P&L) reviews and executes prescribed programs on routing equipment utilization, equipment maintenance, and labor and material costs.
10. Implements and maintains programs to improve the Market Area's safety, productivity, and profitability; Ensures compliance with the Ministry of Transportation (MTO)/Occupational Health & Safety (OH&S) and other Federal and Provincial regulations.

Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

Education and Experience

1. Education: Associate’s Degree (accredited), or in lieu of degree or High School Diploma GED or equivalent and two (2) years of relevant work experience required.
2. Experience: 5 years of prior work experience (in addition to education requirement) in Operations Management, including at least three years managing a team of two or more individuals required.
3. Certificates, Licenses, Registrations or Other Requirements: Must be able to maintain a valid driver's license and an acceptable driving record throughout the duration of employment in this position.

Other Knowledge, Skills or Abilities Required: Experience in a position involving operations, customer service, community relations, health and safety, financial and human resources function; experience as a supervisor or manager; experience implementing safety (OH&S) programs and equipment specifications; experience preparing and managing budgets, and experience resolving labor relations issues required.

Demonstrated Leadership Competencies

Composed and Confident - Demonstrates calm, stable leadership in high-pressure or uncertain situations. Inspires trust and resilience by remaining composed under stress. Provides consistent support and direction, giving others the confidence to stay the course – even when results are lagging, or stakes are high.

Humble Accountability and Team Recognition - Prioritizes team success over personal validation, holding themselves and others accountable with humility. Delivers clear, constructive feedback while staying focused on team growth. Gives credit where it’s due and builds others up without seeking the spotlight.

Professional Presence and Communication - Communicates with clarity and confidence, modeling the tone, professionalism, and conduct expected of others. Sets the standard through their own behavior and language. Provides direct feedback with purpose, enabling others to grow while upholding a respectful, results-focused culture.

Strategic Perspective and Execution Focus - Thinks beyond the moment and aligns daily decisions with broader goals. Connects the dots between strategy and execution. Guides the team to work smarter by creating more effective plans, anticipating outcomes, and adjusting as needed to drive results.

People-Centered Leadership - Builds authentic, trust-based relationships and genuinely invests in the success and well-being of others. Connects on a human level, not just a functional one. Motivates through empathy, care, and personal connection – fostering engagement and a strong sense of belonging.

Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short-Term Disability. As well as a Stock Purchase Plan, Company match on RRSP, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply".

About Us

ABOUT WM

WM (WM.com) is North America’s largest comprehensive waste management environmental solutions provider. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them achieve their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is the leader in beneficial reuse of landfill gas, with a growing network of renewable natural gas plants and the most gas-to-electricity plants in North America. WM’s fleet includes nearly 11,000 natural gas trucks – the largest heavy-duty natural gas truck fleet of its kind in North America – where more than half are fueled by renewable natural gas. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

About The Team

WM Leaders are a critical part of our People First culture. The proud, caring and resilient members of the WM family are the foundation for our success. We commit to taking care of each other, our customers, our communities and the environment. We are Leaders in Sustainability & Environmental Solutions.

WM is more than just managing waste. We're industry leaders helping people and organizations achieve their sustainability goals, and We Are Always Working for a Sustainable Tomorrow.