Senior Director, Program Delivery

HugeInc; Canada; On-site; CAD 185,000 - 195,000; Full time

Job summary

Huge is seeking a Senior Director of Program Delivery to lead a team of project managers, establish governance, and coordinate across disciplines and client types to meet deliverables.

You will mentor leaders, drive risk management, and oversee multi-million dollar engagements with complex work streams, shaping strategy and ensuring outstanding product outcomes.

Qualifications

• Extensive experience structuring, leading and growing multiple-year, multi-million engagements.
• Ability to lead strategic discussions and presentations for clients regularly.
• Experience in client services, ideally with top-tier consulting firms or interactive agencies.
• Understanding of web and application development lifecycle and emerging technologies.
• Strong design and user experience appreciation.

Responsibilities

• Meet deliverable requirements and assess change and risk across hybrid client/Huge teams.
• Mentor and manage employees, lead by example, and foster talent development.
• Manage client expectations and ensure satisfaction of clients and internal teams.
• Oversee long-term, multi-million dollar engagements with multiple tracks and teams.
• Focus on goals and solutions impacting individual work streams and the program as a whole.

Skills

Multi-year engagements

Strategic client discussions

Client services experience

Web/app development lifecycle

Design and user experience

Generalist problem-solver

Leadership and mentorship

Program management leadership

Job description

Location: This position is remote within Canada.

About Program Delivery.

At Huge, Program Delivery is the engine room of our ambition. We don’t just "manage" work; we orchestrate the conditions and framework for the impossible to become real. Program Delivery oversees day-to-day project activities, including management of the internal team and client communication. They’re also responsible for resourcing and financial reporting across the program.

Program Delivery has unique autonomy to be strategic and drive decision making. They’re there from start to finish. Ultimately, program management is the hub that’s holding everything together.

Job description.Huge is looking for a Senior Director of Program Delivery to join our Program Delivery team. You will oversee a team of project managers, establish and test ways of working, collaborate with a wide variety of different disciplines and client types, meeting or exceeding deliverable requirements, assessing change and risk management and deliver the best product possible.

What we’d like to see.

• You have extensive experience structuring, leading, and growing several, multi-year, multi-million dollar engagements with parallel and interconnected work streams and teams.
• You lead strategic discussions & presentations to clients on a regular basis.
• You have worked in a client services organization, preferably on projects with top tier consulting firms or interactive agencies (including web, mobile, video, brand, and strategic consulting projects).
• You have an understanding of web and application development and design lifecycle, and knowledge of web development technologies and emerging technologies including AR/VR, voice and AI.
• You have a strong appreciation for design and user experience.
• You consider yourself a generalist and someone that can jump into many different categories of work and deliver.
• You are a leader, mentor and motivator for your team to perform the best results.
• You represent program management at the office leadership level and take on more responsibility for department leadership and mentorship.
• You have a strong appreciation for design and user experience.

What you’ll be doing.

• You will meet deliverable requirements, assess change and risk management, and frequently oversee a number of hybrid client/Huge teams.
• As a mentor and manager of fellow employees, can both lead by example and also take an active interest in fostering the talents of those working under you.
• You will manage and set client expectations, making sure everyone from clients to internal team members are satisfied.
• You will manage long-term, multi-million dollar engagements with multiple project tracks and teams as well as command project management processes and methodologies.
• You will focus on goals and solutions that impact both individual work streams, and also the program as a whole.

About Huge

Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand.

Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You’ll find more information atwww.hugeinc.com .

Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker.

The salary range for this position is as listed below. Exactly where a prospective employee will be paid within this range will depend on, among other factors, the actual salary ranges for current and former employees who are either currently filling a similar role or did in the past; the candidate’s depth of experience and qualifications; the level of specialization the role requires; budgetary considerations; the market demand for that role and the local market conditions that exist where the employee will be based. For current Huge employees, tenure will also be a consideration.

Wage Disclosure

$185,000 - $195,000 CAD