Senior Director, Product Management - Lead to Order Process

Refinitiv; Old Toronto; Hybrid; CAD 154,000 - 286,000; Full time

Job summary

A leading company is seeking a Senior Director of Product Management to drive the Lead-to-Order process. This role involves strategic oversight of product management, collaboration with cross-functional teams, and leading business transformation initiatives. The ideal candidate will have extensive experience in enterprise technology and a strong background in Salesforce and CPQ solutions. This position offers a hybrid work model and comprehensive benefits, emphasizing personal growth and work-life balance.

Benefits

Hybrid Work Model

Flexibility & Work-Life Balance

Career Development

Comprehensive health benefits

Paid volunteer days

Qualifications

• 10+ years in enterprise technology transformation programs.
• Experience in systems design, business strategy, product management.

Responsibilities

• Define and execute Lead-to-Order strategy aligned with goals.
• Facilitate workshops for business process discovery and design.
• Oversee business requirements elicitation through Business Process Analysts.

Skills

Strategic Thinking

Collaboration

Problem Solving

Agile

Tools

Salesforce

Conga

Job description

Senior Director, Product Management - Lead to Order Process

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Remote type: Remote (Hybrid locations: CAN-Toronto-19 Duncan Street, USA-MSP-2900 Ames Crossing Road)

Job type: Full time

Posted: 17 Days Ago

Job requisition ID: JREQ189990

Role Summary:

Are you passionate about tackling challenges and thriving in a fast-paced, high-growth environment? Do you excel in collaboration and want to make a significant impact on our company's success? Are you innovative in solving complex problems? Do you have experience managing transformative technology products and programs? If yes, this role is for you.

We seek an exceptional Product Management Leader to shape the future of our Go-to-Market sales systems, focusing on customer success management, professional services, territory management, forecasting, sales enablement, and conversational intelligence solutions. You will collaborate with segments, regions, global sales operations, digital, commercial engineering, customer-to-cash, and data & analytics teams to lead the global product strategy and roadmap.

You will oversee process, business requirements gathering, design, industry best practices, trends, issues, and innovative solutions for our Sales organization. You will validate from a business process perspective that the overall solution design aligns with business goals and objectives identified through visioning sessions and interactions.

The ideal candidate will have experience in large-scale Business Transformation enabled by technology and industry trend knowledge, serving as a strategic advisor to our Sales teams. Critical skills include strategic thinking about business and technical challenges, driving efficiencies, and fostering quick innovation on our Go-to-Market Systems. Strong facilitation and synthesis skills are essential to align diverse stakeholders and ensure joint ownership of results by Business and IT executives.

About the Role

As Senior Director, Product Management - Lead to Order Process, your responsibilities include:

• Defining and executing a best-in-class Lead-to-Order strategy aligned with organizational goals
• Facilitating workshops at multiple levels for business process discovery and design
• Understanding business goals/objectives in collaboration with Sales Ops and stakeholders
• Strategizing with stakeholders to improve their business processes
• Applying industry and business process best practices
• Recommending requirements and process improvements proactively
• Overseeing business requirements elicitation through Business Process Analysts
• Partnering with product managers to set and prioritize business goals
• Validating that delivered products meet strategic objectives via demos, UAT, etc.
• Supporting business development with expertise

About You

If your background includes:

• 10+ years in enterprise technology transformation programs
• Salesforce, Conga (or other CPQ) product knowledge and solution design
• Experience in systems design, business strategy, product management, Agile, governance, design, change management, and value realization
• Knowledge of solution development, implementation, and operational readiness
• Ability to analyze complex data and work creatively with ambiguity
• Results-oriented, strategic, impact-driven thinker
• High-energy, entrepreneurial self-starter
• Collaborative work style with cross-functional teams

#LI-DS4

What’s in it For You?

• Hybrid Work Model: Flexible environment with 2-3 days in-office depending on role
• Flexibility & Work-Life Balance: Policies supporting personal responsibilities, including work from anywhere up to 8 weeks/year
• Career Development: Continuous learning and growth opportunities with our Grow My Way programs
• Industry Benefits: Comprehensive health, dental, vision, disability, life insurance, retirement plans, paid time off, and more
• Culture: Inclusive, flexible, and values-driven environment
• Social Impact: Paid volunteer days, pro-bono projects, ESG initiatives
• Making an Impact: Supporting justice, truth, transparency, and global information integrity

In the US, the base salary range is $154,000 - $286,000, with potential annual bonuses based on performance. Total compensation considers experience, skills, and location.

About Us

Thomson Reuters provides trusted content and technology for legal, tax, accounting, compliance, government, and media professionals. With 26,000 employees worldwide, we foster a culture of inclusion, innovation, and professional growth. We are committed to objectivity, accuracy, fairness, and transparency, and we welcome diverse talent to join us in shaping the future of these industries.

We are an Equal Opportunity Employer and provide accommodations for individuals with disabilities or religious beliefs. Learn more about our commitment to fairness and inclusion.