Senior Director, Patient Access Strategy

Klick; Toronto; Hybrid; CAD 150,000 - 200,000; Full time

Job summary

A leading healthcare strategy firm in Toronto is seeking a Senior Director in Patient Access Strategy to lead innovative solutions for patient treatment access. This position involves building client relationships, collaborating with cross-functional teams, and guiding patient support initiatives. Ideal candidates will have over 10 years of biopharma market access experience, strong leadership skills, and a strategic mindset. This role offers a hybrid work model.

Benefits

Inclusive work environment

Professional development opportunities

Qualifications

• 10+ years of experience in biopharma market access, with 5 years focused on patient services.
• Strong knowledge of reimbursement pathways and distribution systems.
• Exceptional leadership, communication, and client management skills.

Responsibilities

• Build and sustain strong client relationships at senior levels.
• Provide strategic guidance on patient support solutions.
• Oversee budgets, resource allocation, and account profitability.

Skills

Leadership

Client management

Strategic thinking

Communication

Knowledge of HUB models

Education

Bachelor’s degree

Advanced degree (MBA, PharmD)

Job description

About Klick Health

Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. We invest in talent early and often to develop future leaders at all levels. If you feel you'd be a good fit for this role, we encourage you to apply and start your career journey at Klick.

Welcome Peregrine Market Access

In 2025, Peregrine Market Access joined the Klick Health family, extending and expanding Klick's Market Access capabilities.

Job Details

The Senior Director, Patient Access Strategy will lead the development and execution of innovative patient access solutions that enable patients to initiate and maintain appropriate treatment across therapeutic classes. This role serves as a strategic partner to clients, aligning patient access strategy with brand objectives, payer dynamics, and evolving healthcare delivery models including integrated distribution and dispensing. The role requires deep expertise in patient services, HUB models, reimbursement pathways for both clinician-administered and self-administered treatments, and distribution/dispensing models, while maintaining a collaborative agency mindset that drives growth, retention, and delivery Excellence.

Responsibilities:

• Build and sustain strong client relationships at senior levels to grow partnerships and identify new business opportunities.
• Partner with client and cross-functional teams—including creative, medical, strategy, and client services—to shape patient access strategy and deliver integrated solutions.
• Provide strategic guidance on patient support solutions aligned with treatment considerations, HUB services, reimbursement models, and specialty pharmacy/distribution pathways.
• Anticipate trends in patient services and access policy, translating risks and opportunities into actionable client recommendations.
• Lead the design and oversight of enterprise-level access plans, ensuring alignment with long-term brand and portfolio strategies.
• Collaborate with cross-functional stakeholders such as HEOR, global patient access, R&D, and marketing to shape forecasts, evidence generation, and value messaging.
• Guide and develop content and materials that communicate patient access solutions to diverse audiences, ensuring clarity, accuracy, and strategic impact.
• Oversee budgets, resource allocation, and account profitability within patient access strategy projects.
• Mentor and inspire agency teams, fostering a culture of continual learning and innovation.
• Represent the agency in new business pitches and industry forums, leveraging expertise to drive thought leadership and visibility.

Qualifications:

• Bachelor’s degree required; advanced degree (MBA, PharmD, or similar) strongly preferred.
• 10+ years of experience in biopharma market access, with at least 5 years focused on patient services.
• Strong knowledge of HUB models, reimbursement pathways, and distribution systems (specialty pharmacy, wholesalers, integrated delivery networks, community practices, academic medical centers).
• Proven success leading enterprise-level access strategy, collaborating across functions, and influencing at senior levels.
• Exceptional leadership, communication, and client management skills.
• Ability to anticipate industry trends, think critically, and craft innovative solutions.
• Comfort with and enthusiasm for integrating AI into your work.

Critical Success Factors:

• Industry knowledge: Maintains command of evolving patient access and healthcare delivery trends to continually grow client impact.
• Patient access expertise: Deep understanding of patient support models and reimbursement ecosystems across therapeutic areas.
• Leadership: Operates with professionalism, integrity, and ethics; inspires teams and clients alike.
• Strategic thinking: Translates complex market, policy, and access challenges into clear, actionable strategies.
• Client partnership: Builds trusted, senior-level relationships that strengthen agency value and client success.
• Business acumen: Effectively manages budgets, resources, and workflows to ensure profitability and excellence.

#LI-Hybrid #LI-MK1

Klick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us.

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We’re also committed to developing an inclusive, barrier-free recruitment process and work environment. If you require accommodation, please contact us at [e-mail] and we will work with you to meet accessibility needs.