Senior Director, Operations

SRx Health Solutions; Toronto; On-site; CAD 110,000 - 160,000; Full time

Job summary

Join a leading healthcare provider that is committed to enhancing the wellness of Canadians. As part of SRx Health Solutions, you will take on a pivotal strategic leadership role to shape operational strategies, champion innovative practices, and lead high-performing teams in a diverse and inclusive environment.

Benefits

Paid vacation

Paid sick days

Comprehensive salary

Opportunities for skill development

Access to perks and discounts through WorkPerks program

Qualifications

• Require senior leadership experience in healthcare operations, integrating clinical, pharmacy, and business functions.
• Strong track record in strategic planning and budget management is essential.
• Proven ability to lead cross-functional teams and drive operational excellence.

Responsibilities

• Provide thought leadership and insights across various operational areas.
• Lead integration of operations to ensure seamless care delivery.
• Build and mentor high-performing teams across multiple functions.

Skills

Strategic Planning

Process Improvement

Budget Management

Collaboration

Operational Excellence

Education

Senior leadership experience in healthcare operations

Job description

Do you want to work with a collaborative, diverse team and gain innovative experience in one of the fastest evolving industries?

SRx health solutions is a fast-growing healthcare solutions services company designed for today’s growing markets. We are Canada’s leading healthcare provider and have grown with over 400 employees across the country. We provide innovative, sustainable, and integrated healthcare solutions with a mission to enhance the wellness of Canadians. You will be part of a team that is dedicated to create immersive experiences and transforming ideas into successful health care programs that matter.

Here, you will be empowered to follow your passion to continuously learn and grow. Not to forget to mention, we have one of the friendliest teams on the globe!

Your Responsibilities, But Not Limited To –

• Strategic Leadership
• Serve as a key member of the leadership team, contributing to the strategic direction and operational priorities of the organization.
• Provide thought leadership and strategic insights across Clinics, Pharmacy, Business Intelligence, Clinical Operations, and integrated services.
• Partner with the President and executive leadership to shape and execute operational strategies that align with organizational goals and growth objectives.
• Integrated Operations Management
• Lead the integration of operations across pharmacy, clinics, nursing, clinical services, and other patient-facing areas to ensure seamless care delivery.
• Align processes, workflows, and systems to support consistent, high-quality patient experiences and outcomes.
• Collaborate cross-functionally to identify operational challenges and implement solutions that improve coordination, performance, and scalability.
• Operational Excellence
• Champion continuous improvement by identifying and implementing process enhancements that drive efficiency, scalability, and sustainability.
• Oversee budgets for Business Intelligence, Clinical Operations, Pharmacy Operations, and integrated services, ensuring effective and responsible use of resources.
• Monitor industry trends and adopt innovative technologies and practices to strengthen operational capabilities.
• Team Development
• Build, mentor, and lead high-performing teams across Business Intelligence, Clinical Operations, Pharmacy Operations, and integrated operations.
• Cultivate a culture of accountability, collaboration, and innovation that supports team engagement and growth.
• Set clear goals and expectations, provide continuous feedback, and align team performance with organizational objectives.
  
  
  

Job Specifications & Qualifications

• Senior leadership experience in healthcare operations, with expertise in integrating clinical, pharmacy, and business functions.
• Strong track record in strategic planning, process improvement, and budget management.
• Proven ability to lead cross-functional teams and drive operational excellence.
• Skilled in fostering collaboration, innovation, and high-performance culture.
  
  
  

Why you should work with us?

• Paid vacation
• Paid sick days
• Comprehensive salary
• Opportunities to develop new skills and progress your career
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
  
  
  

If it sounds like you, we want you to apply!

About Us

SRx Health Solutions was founded in 2013 by its current President, Adesh Vora. After running retail pharmacies for over 12 years, Mr. Vora opened two pharmacies in Ontario. To achieve this, Mr. Vora recognized the need to provide more than just retail pharmacy services. Our company fosters a collaborative and inclusive work environment that empowers individuals to thrive, embrace challenges, and make a meaningful impact on the healthcare industry.

SRx health solutions is committed to fostering an environment of Diversity and Inclusion where employees are both valued and heard. We have a diverse representation of gender, race, sex, thought, and other personal characteristics that contribute towards the improvement of our commerce and people. We also provide accommodation during the interview process. Please reach out to our People Operations department at [e-mail] for accommodation.