Senior Director of Operations Excellence

Keller Executive Search; Toronto; On-site; USD 140,000 - 190,000; Full time

Job summary

An established industry player is seeking a Senior Director of Operations Excellence to spearhead initiatives that drive efficiency and optimization across operational functions. This pivotal role involves developing strategies to enhance performance and elevate service delivery. The ideal candidate will have over a decade of experience in operations management, with a proven track record in driving process improvements. Join a dynamic and inclusive workplace that values creativity, offers generous PTO, and provides top-tier medical benefits. This is an exciting opportunity to make a significant impact in a modern office environment.

Benefits

Generous PTO

Flexible Hours

Medical Coverage

Dental Coverage

Vision Coverage

Team-building Activities

Career Advancement Opportunities

Fully Stocked Kitchen

Premium Coffee

Qualifications

• 10+ years of experience in operations management with a focus on operational excellence.
• Strong leadership skills to inspire and engage teams.

Responsibilities

• Lead operational excellence initiatives to enhance performance across the organization.
• Collaborate with teams to design and implement process improvements.

Skills

Leadership

Analytical Skills

Communication Skills

Problem-solving

Team Development

Data-driven Decision Making

Education

Bachelor's degree in Business Administration

MBA

Tools

Project Management Tools

Job description

Our client is seeking a Senior Director of Operations Excellence to lead our initiatives aimed at driving efficiency and optimization across our operational functions. In this leadership role, you will be responsible for developing and implementing strategies that enhance operational performance and elevate overall service delivery.

Key Responsibilities:

• Lead the development and execution of operational excellence initiatives across the organization.
• Establish and monitor performance metrics to assess the efficacy of operations and identify areas for improvement.
• Collaborate with cross-functional teams to design and implement process improvements.
• Foster a culture of continuous improvement, encouraging innovation and problem-solving at all levels.
• Conduct operational reviews to ensure alignment with organizational goals and identify opportunities for cost savings.
• Provide training and coaching to operational teams to enhance skills and capabilities.
• Engage with senior leadership to communicate progress on operational initiatives and impacts on business objectives.

Minimum Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field; an MBA is a plus.
• 10+ years of experience in operations management, with significant experience in operational excellence roles.
• Proven track record of driving process improvements and operational efficiency in complex organizations.
• Strong leadership and team development skills, with the ability to inspire and engage others.
• Excellent analytical skills and data-driven decision-making capabilities.
• Outstanding communication and interpersonal skills.
• Familiarity with operational excellence methodologies such as Lean, Six Sigma, or Kaizen.
• Experience with project management tools and techniques.

Work Perks:

• Enjoy a dynamic, inclusive workplace culture that values creativity and collaboration.
• Access to generous PTO, flexible hours, and top-tier Medical, Dental, and Vision coverage.
• A handsome salary range of $140k to $190k.
• Work in a sleek, modern office equipped with a fully stocked kitchen and premium coffee.
• Take part in exciting team-building activities and avenues for career advancement.