Senior Director, Marketing Operations & Technology

Kinaxis Inc.; Ottawa; Hybrid; CAD 180,000 - 240,000; Full time

Benefits offered by this job

Flexible vacation

Flexible work options

Well-being programs

Virtual fitness classes

Mentorship and career development

Recognition programs

Hackathons

Job summary

Kinaxis, a leader in supply chain planning software, is seeking a Senior Director, Marketing Operations & Technology. This role will build the operational backbone of the marketing function, aligning planning, governance, and tech to pipeline and revenue outcomes.

You will partner with Marketing, Rev Ops, Finance, IT and Business Systems to establish clear priorities, implement KPI frameworks, manage budgets, and drive scalable programs across cross-functional teams in a remote NA setting.

Qualifications

• Leadership experience in marketing operations, revenue operations, or related commercial operations.
• Deep expertise in B2B SaaS / enterprise marketing environments.
• Ability to translate strategy into priorities, governance, and execution.

Responsibilities

• Lead planning cadences and operating rhythms for the marketing function.
• Translate strategy into measurable plans, priorities, and execution roadmaps.
• Support marketing budget planning, investment trade-offs, and performance visibility.
• Build and scale a high-performing Marketing Operations function.
• Establish KPI framework and governance across marketing.
• Drive program governance and execution discipline across campaigns.
• Define KPI governance, funnel metrics, and performance visibility.
• Translate data into actionable recommendations for leadership.

Skills

Leadership

Marketing operations

B2B SaaS

KPI frameworks

Cross-functional

Education

Bachelor's degree

Job description

Location

This is a remote role, you can live and work anywhere in NA

About the team

The Senior Director, Marketing Operations & Technology will build and lead the operational backbone of the marketing function. This role is responsible for establishing the processes, planning discipline, performance management, and technology-enabled operating model required to scale marketing effectively and align activity to pipeline and revenue outcomes. This leader will partner closely with Marketing leadership, Rev Ops / Sales Ops, Finance, IT, and Business Systems to ensure marketing operates with clear priorities, strong execution discipline, and reliable performance visibility.

What you will do

• Build and run the planning and operating cadence for the marketing function, including annual planning, quarterly priorities, KPI reviews, and leadership working rhythms.
• Partner with the marketing leadership team to translate strategy into measurable plans, priorities, and execution roadmaps.
• Partner with Finance and Marketing leaders to support the marketing budget planning, investment trade-offs, and performance visibility.
• Build, scale, and lead a high-performing Marketing Operations function supporting planning, performance management, program governance, and execution.
• Establish a clear performance framework, including KPIs, reporting structure and accountability across the marketing.
• Drive program governance and execution discipline to improve speed, coordination, and accountability across campaigns and initiatives.
• Partner with Rev Ops / Sales Ops and Marketing leaders to define KPI governance, funnel metrics, and performance visibility.
• Drive the use of performance insights to inform decisions on spend allocation, program mix, and strategic priorities.
• Translate data into actionable recommendations for the CMO and leadership team.
• Own the marketing technology roadmap in partnership with IT, Business Systems, and Rev Ops / Sales Ops.
• Improve adoption, governance, and business value of platforms across the marketing ecosystem.

What we are looking for

• Bachelor’s degree in Marketing, Business, Operations, Communications, or a related field.
• 12+ years of leadership experience in Marketing operations, Revenue operations, Marketing strategy, Business operations, or a related commercial operations environment.
• Deep expertise in B2B SaaS / enterprise marketing environments with a strong understanding of pipeline, funnel management, campaign operations, martech, and performance measurement.
• Proven ability to build and run operating models at scale, including planning cadences, KPI frameworks, and execution discipline across complex, cross-functional organizations.
• Demonstrated experience acting as a senior operational partner to a CMO or business leader, translating strategy into priorities, governance, and measurable execution.
• Strong consulting‑style problem solving and structured thinking, with the ability to simplify complexity, drive prioritization, and bring rigor to fast‑changing environments.
• Strong business and financial acumen with the ability to connect marketing activity to pipeline, ROI, and strategic investment decisions.
• Track record of building and leading high‑performing, cross‑functional teams, including establishing new capabilities or scaling functions.
• Credible executive presence, with the ability to influence and align senior stakeholders across CMO, Finance, IT, RevOps, Product, and Sales.
• Strong understanding of marketing and sales technology ecosystems, with the ability to partner on systems and data strategy.

Benefits

People matter at Kinaxis and here are some of the perks and benefits we offer, which may vary by location and employee:

• Flexible vacation and Kinaxis Days (company‑wide days off)
• Flexible work options
• Physical and mental well‑being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs, training, and career development
• Recognition programs and referral rewards
• Hackathons

Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at [e-mail]. This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education, experience, and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.