Senior Director, Chief Operating Office, T&O

0000050007 Royal Bank of Canada; Toronto; On-site; CAD 125,000 - 150,000; Full time

Job summary

A leading financial institution in Toronto is seeking a Senior Director for the Chief Operating Office to lead strategic initiatives and oversee business operations. The ideal candidate has over 12 years of experience in advising senior executives, hands-on experience with application development, and proven leadership skills. This role offers competitive compensation and a supportive work environment.

Benefits

Competitive compensation

Bonuses

Flexible benefits

Supportive environment

Qualifications

• 12+ years experience advising senior executives and leading strategic projects.
• Hands-on experience with application development, data governance, and analytics.
• Proven leadership of diverse teams and managing multi-million-dollar portfolios.

Responsibilities

• Drive a high-performing, engaged technical team.
• Oversee TCOO business operations, including financial and risk policies.
• Lead governance of T&O’s Project Management Office, ensuring delivery excellence.

Skills

Advising senior executives

Developing large-scale technology strategies

Application development

Data governance

Strong stakeholder management

Job description

Job Description

Senior Director, Chief Operating Office, T&O

WHAT IS THE OPPORTUNITY? Leads the strategic vision, oversight, and delivery of business operations for the Transformation and Chief Operating Office ("TCOO"), including governance and horizontal functions for Technology & Operations ("T&O").

Reporting to the Vice President, T&O Transformation and Chief Operating Office, provides strategic and operational support to TCOO’s senior leadership team and collaborates across T&O and RBC functions to drive strategic initiatives and programs.

WHAT WILL YOU DO?

Leadership & Team Development

• Drive a high-performing, engaged technical team.
• Lead, mentor, and coach to foster a positive work environment.
• Set clear objectives aligned with long-term growth.
• Communicate effectively and evaluate team practices.
• Align technology investments with strategy, including governance and IT risk management.

Stakeholder Engagement

• Build credibility with key stakeholders including executives and business groups.
• Partner with leaders to drive cross-enterprise initiatives and analyze large investments.

TCOO Strategy Enablement & Business Operations

• Lead strategy setting, monitor performance metrics, and drive employee engagement initiatives.
• Oversee TCOO business operations, including financial and risk policies, budgeting, and resource management.

T&O Governance

• Lead strategy and governance for T&O Operating Committee, ensuring alignment with enterprise strategy and compliance.
• Manage domains such as IT Budgeting, Strategy, Portfolio, and Risk, ensuring risk mitigation and regulatory compliance.

Investment and Execution Governance

• Lead T&O Investment Review Board to oversee investments, challenge proposals, and measure benefits.
• Chair T&O IRB Working Group to review pipeline items and high-risk contracts.

Project and Program Management

• Lead governance of T&O’s Project Management Office, ensuring delivery excellence and compliance.
• Support continuous improvement and agile practices across T&O.

Productivity & Efficiency

• Maximize value from technology investments and optimize workforce utilization.
• Establish productivity metrics and lead initiatives like SR&ED program.

CIO Navigators & Design Programs

• Strategically elevate the CIO Navigator program and design function, attracting top talent and aligning with organizational goals.

WHAT DO YOU NEED TO SUCCEED?

Must have:

• 12+ years experience advising senior executives and leading strategic projects.
• Experience developing large-scale technology strategies.
• Hands-on experience with application development, data governance, and analytics.
• Proven leadership of diverse teams and managing multi-million-dollar portfolios.

Nice-to-have:

• Leadership skills fostering high performance, inclusivity, and innovation.
• Knowledge of cloud, AI, machine learning, and enterprise IT modernization.
• Strong stakeholder management and communication skills.

WHAT’S IN IT FOR YOU?

Join a progressive team committed to growth, community impact, and professional development. Benefits include competitive compensation, bonuses, flexible benefits, and a supportive environment.

Additional Details:

• Location: RBC Waterpark Place, Toronto
• Employment: Full-time, salaried, 37.5 hours/week
• Application Deadline: September 5, 2025