Senior Director, Chief Operating Office, T&O

RBC; Toronto; On-site; CAD 120,000 - 180,000; Full time

Job summary

An established industry player is seeking a Senior Director for its Chief Operating Office. This pivotal role involves leading strategic initiatives, overseeing technology operations, and driving team development in a dynamic environment. You will engage with stakeholders, manage multi-million-dollar portfolios, and ensure alignment of technology investments with business strategy. The ideal candidate will have extensive experience in technology strategy and a proven track record in leadership. Join a forward-thinking team dedicated to innovation and community impact, offering a range of benefits and professional growth opportunities.

Benefits

Comprehensive rewards

Leadership support

Flexible work options

Opportunities for professional development

Qualifications

• 12+ years of experience with senior leadership and strategic project execution.
• Hands-on experience with application development, data governance, and analytics.

Responsibilities

• Lead strategy setting, monitor performance metrics, and facilitate strategic meetings.
• Maximize value from technology investments and optimize workforce utilization.

Skills

Adaptability

Commercial Acumen

Creative Visioning

Decision Making

Long Term Planning

Leadership

Organizational Politics

Strategic Thinking

Job description

Job Summary

Job Description

Senior Director, Chief Operating Office, T&O

WHAT IS THE OPPORTUNITY?

Leads the strategic vision, oversight, and delivery of business operations for the Transformation and Chief Operating Office (“TCOO”), as well as governance and horizontal functions for Technology & Operations (“T&O”). Reporting to the Vice President, T&O Transformation and COO, provides strategic and operational support to senior leadership and collaborates across T&O and RBC functions to drive strategic initiatives.

WHAT WILL YOU DO?

Leadership & Team Development

• Drive a high-performing, engaged technical team.
• Mentor and coach team members to promote a positive environment and build capacity.
• Set clear objectives aligned with long-term growth.
• Communicate effectively and establish clear ownership lines.
• Align technology investments with strategy, including governance and risk management.

Stakeholder Engagement

• Build credibility with stakeholders including executives and business groups.
• Partner with leaders to drive cross-enterprise initiatives and analyze large investments.

TCOO Strategy Enablement & Business Operations

• Lead strategy setting, monitor performance metrics, and facilitate strategic meetings.
• Oversee TCOO financial and risk policies, budgeting, and resource management.

T&O Governance

• Lead strategy and governance for T&O Operating Committee (“OC”).
• Manage domain-specific risks and compliance across IT domains.

Investment & Execution Oversight

• Lead governance of T&O Investment Review Board (“IRB”) and ensure strategic alignment and transparency.
• Oversee T&O Execution Assurance (“EA”) to ensure project delivery and compliance.

Productivity & Efficiency

• Maximize value from technology investments and optimize workforce utilization.
• Lead initiatives like the SR&ED program and develop productivity metrics.

T&O Horizontal Programs/Functions

• Drive programs like CIO Navigators and elevate design as a strategic enabler.

WHAT DO YOU NEED TO SUCCEED?

Must have:

• 12+ years of experience with senior leadership and strategic project execution.
• Experience in developing large-scale technology strategies.
• Hands-on experience with application development, data governance, and analytics.
• Proven leadership of diverse teams and managing multi-million-dollar portfolios.
• Expertise in change management and broad technology understanding.

Nice-to-have:

• Leadership skills that promote inclusivity and innovation.
• Knowledge of cloud, AI, machine learning, and enterprise IT modernization.
• Strong stakeholder management and communication skills.
• Ability to navigate ambiguity and prioritize effectively.

WHAT’S IN IT FOR YOU?

Join a dynamic team committed to growth, innovation, and community impact. Benefits include comprehensive rewards, leadership support, flexible work options, and opportunities for professional development.

Job Skills

Adaptability, Commercial Acumen, Creative Visioning, Decision Making, Long Term Planning, Leadership, Organizational Politics, Strategic Thinking