Senior Director, AI Enablement & Platforms

EQ Bank; Toronto; On-site; CAD 180,000 - 240,000; Full time

Benefits offered by this job

Competitive discretionary bonus

RRSP match program

Medical, dental, vision, life, and di.

Employee Share Purchase Plan

Maternity/Parental top-up

Generous vacation policy and personal

Virtual events

Career development program

Top FinTech Challenger experience

Job summary

EQB Inc. (EQ Bank) is seeking a Senior Director of AI Enablement & Platforms to scale trusted AI capabilities across the enterprise, making AI accessible, governed, reliable and adoptable for employees and developers.

The role defines the onboarding strategy and operating model for AI platforms, partners with Data & AI Governance, AI Engineering, Cybersecurity, Risk, Privacy, Legal and business units to drive responsible adoption and measurable business value.

Job description

Join a Challenger

At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions.

We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.

What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.

If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity.

We can’t wait to get to know you!

The Work

The Senior Director, AI Enablement & Platforms is a senior enterprise leader within the Enterprise AI team, accountable for making approved AI capabilities accessible, governed, reliable, supportable and adoptable at scale across EQB. The role leads enterprise AI enablement and adoption, and provides stewardship of the platforms and operating services that underpin a trusted employee and developer experience.

The role sets the strategy and operating model for AI platform onboarding, access, service management, support, reliability, observability, lifecycle management, vendor coordination and cost transparency. It partners with Data & AI Governance, AI Engineering, AI Architecture, Cybersecurity, Risk, Privacy, Legal, Infrastructure and business teams to scale AI responsibly and securely without duplicating their accountabilities.

The role leads the Manager, AI Platform Operations and Manager, AI Enablement, combining operational excellence with workforce readiness, learning pathways, reusable enablement patterns, communities of practice, communications and stakeholder engagement. Success is measured through responsible adoption, service health, user experience, control effectiveness, productivity and demonstrable business value—not through hands‑on solution engineering or innovation‑lab delivery.

What we offer [For full-time permanent roles]

• Competitive discretionary bonus
• Market leading RRSP match program
• Medical, dental, vision, life, and disability benefits
• Employee Share Purchase Plan
• Maternity/Parental top-up while you care for your little one
• Generous vacation policy and personal days
• Virtual events to connect with your fellow colleagues
• Professional development and comprehensive Career Development program
• A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from EQ Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.

Equity, Diversity & Inclusion

EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.

We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.

As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.

EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™.

To learn more, visit eqb.investorroom.com and eqbank.ca.

Join a Challenger

At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions.

We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.

What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.

If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity.

We can’t wait to get to know you!