Director, Change Enablement

EQ Bank; Toronto; Hybrid; CAD 140,000 - 200,000; Full time

Benefits offered by this job

Bonus

RRSP match

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability coverage

Employee Share Plan

Parental top-up

Vacation days

Career development

Virtual events

Job summary

EQ Bank is seeking a Director, Change Enablement to lead enterprise readiness and adoption across our transformation agenda. You will own the change method, prioritize demand, and provide executive visibility of change saturation while collaborating with the business and Talent teams.

This hybrid role involves guiding AI/financial integration initiatives, engaging stakeholders, and building scalable change practices in a fast-growing FinTech environment.

Qualifications

• Seasoned professional with enterprise change enablement experience.
• Ability to plan, sequence and land change with the business units.
• Strong communication and executive-level reporting on change saturation.

Responsibilities

• Own the enterprise change method and demand prioritization.
• Drive adoption readiness across the transformation agenda.
• Partner with business and Talent teams to realize value from initiatives.

Job description

Join a Challenger

At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions. We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences. What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward. If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity. We can’t wait to get to know you!

The Work

The Director, Change Enablement advances EQ Bank’s enterprise Change Enablement practice, a standing capability within People & Talent accountable for readiness, adoption and sustained behaviour change across the Bank’s concurrent transformation agenda. The role closes the gap between funded transformation delivery and the employee readiness required to realize value across enterprise AI, PC Financial integration and convergence, and the EQB 2.0 operating model. Reporting to the Vice President, Talent, Transformation & Design, the incumbent owns the enterprise change method, demand prioritization, adoption readiness and executive-level visibility of change saturation. The mandate is to identify, plan, sequence and land change with the business, making adoption an engineered outcome rather than a communications task applied at go-live.

What we offer [For full-time permanent roles]

• Competitive discretionary bonus
• Market leading RRSP match program
• Medical, dental, vision, life, and disability benefits
• Employee Share Purchase Plan
• Maternity/Parental top-up while you care for your little one
• Generous vacation policy and personal days
• Virtual events to connect with your fellow colleagues
• Professional development and comprehensive Career Development program
• A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from EQ Bank’s additional office space located at 2200-25 Ontario Street, Toronto, ON.

Equity, Diversity & Inclusion

EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally. We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond. As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.

EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh-largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.