Senior Digital Solutions Analyst (Senior Business Analyst)

Eco South Services; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

Eco South Services is seeking a Senior Digital Solutions Analyst to join our Linear Asset Operations Team in Edmonton. This full-time role involves leading business analysis for digital solutions and collaborating on cross-functional initiatives. Ideal candidates have relevant degrees, 4+ years of experience in business analysis, and skills in various digital tools. The position offers a starting wage of $50.95/hour with opportunities for hybrid work flexibility.

Qualifications

• 4+ years of experience in business analysis or data/analytics product delivery.
• Experience in engineering, operations, or construction environments is highly valued.
• Strong knowledge of business analysis, product design, and process improvement.

Responsibilities

• Lead business analysis for analytics, reporting, geospatial, and technology solutions.
• Evaluate and improve processes to support digital tools and data maturity.
• Collaborate across departments to align business needs with IT capabilities.
• Design and scope solutions, define user personas, and ensure compliance with standards.
• Support testing and training, including user acceptance and documentation updates.
• Build strong relationships with stakeholders across field and office environments.
• Contribute strategically to operational, financial, and stakeholder performance goals.

Skills

Agile

Business Analysis

Product Design

Process Improvement

Stakeholder Engagement

Problem-Solving

Education

Degree in Commerce, Computer Science, or related field

Tools

Power BI

Azure

ArcGIS

DevOps

Job description

Senior Digital Solutions Analyst (Senior Business Analyst)

Full-Time, Permanent | EPCOR Tower, Edmonton

Make a Difference Through Innovation

EPCOR’s Water Services group is seeking a Senior Digital Solutions Analyst to join our Linear Asset Operations Team. This is a full-time, permanent opportunity based in downtown Edmonton at EPCOR Tower.

As a key contributor to our digital transformation, you’ll lead cross-functional initiatives that shape the future of our integrated operations centre. From gathering business requirements to designing data-driven solutions, you’ll help deliver impactful tools that improve how we serve our communities.

What You’ll Do

• Lead business analysis for analytics, reporting, geospatial, and technology solutions.
• Evaluate and improve processes to support digital tools and data maturity.
• Collaborate across departments to align business needs with IT capabilities.
• Design and scope solutions, define user personas, and ensure compliance with standards.
• Support testing and training, including user acceptance and documentation updates.
• Build strong relationships with stakeholders across field and office environments.
• Contribute strategically to operational, financial, and stakeholder performance goals.

Where We Work – Flexibility That Fits

At EPCOR, we recognize that everyone works differently. Through our Where We Work Program, we’re building a more flexible, inclusive, and rewarding workplace. After 3 to 6 months in the role (and meeting eligibility requirements), the successful candidate will have the option to participate in our hybrid work model—empowering you to work in a way that fits both your needs and the needs of your team.

Why EPCOR?

• Wage: Starting at $50.95/hour (final wage based on experience and collective agreement).
• Schedule: 40 hours/week, Monday to Friday.
• Location: EPCOR Tower, Edmonton.
• Union: CSU52, Class P2.

We welcome applications from both internal and external candidates. Current employees should apply using their @epcor.com email address.

Ready to Apply?

If you're passionate about driving innovation and making a meaningful impact, we want to hear from you.

What You Bring

• A degree in Commerce, Computer Science, or a related field. (Certifications like CBAP, CCBA, PMP, or Agile credentials are assets.
• 4+ years of experience in business analysis or data/analytics product delivery.
• Experience in engineering, operations, or construction environments is highly valued.
• Strong knowledge of business analysis, product design, and process improvement.
• Familiarity with Agile, SDLC, and tools like Power BI, Azure, ArcGIS, and DevOps.
• Excellent communication, problem-solving, and stakeholder engagement skills.