Senior Digital Content Manager

Nexus Systems Group Inc.; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading tech firm in Toronto is looking for an experienced content manager to oversee web content requests, ensure site health, and maintain effective communication with project stakeholders. The ideal candidate will have over 10 years of experience in content management, strong skills in e-commerce personalization, and a good understanding of UX design principles. The role requires excellent organizational and communication abilities, as well as experience with HTML and CSS.

Qualifications

• 10+ years' of content management experience.
• 3+ years’ experience with e-commerce personalization.
• 3+ years’ experience with UX design.
• 2+ years’ experience with HTML and CSS.

Responsibilities

• Complete web content requests on time and in accordance with guidelines.
• Monitor and maintain site health across assigned pages.
• Communicate with project manager and stakeholders.
• Coordinate with partners on authoring best practices.

Skills

Content management experience

E-commerce personalization

UX design

HTML and CSS

Good communication skills

Organizational skills

Education

Undergraduate degree in Business, Marketing, Design, or Computer Science

Tools

Adobe Target

Adobe Experience Manager

Job description

Typical Day in Role:

• Complete web content requests assigned as per the project plan on time and in accordance with the client's quality, branding, accessibility, and design guidelines. Hires will spend the majority of their day authoring in our web content management platform (AEM) and Adobe Target. Requests will be of medium to high complexity.
• Monitor and maintain site health (site quality, accessibility, and SEO scores) across all pages they’ve been assigned as per the project plan.
• Communicate early and often with project manager and other stakeholders in order to capture new requirements and escalate any blockers.
• Coordinate with cross-functional partners on authoring best practices and page content recommendations

Candidate Requirements/Must Have Skills:

1. 10+ years' of content management experience
2. 3+ years’ experience with e-commerce personalization, preferably working with Adobe Target (please list which personalization engine they have used)
3. 3+ years’ experience with UX design - ensuring website content has a consistent look and feel and is formatted to established standards (demonstrated in project work)
4. 2+ years’ experience with HTML and CSS

Nice-To-Have Skills:

1. Experience using Adobe Experience Manager is preferred
2. Demonstrated understanding of the impact of content and can use SEO to analyze website traffic and user engagement metrics to drive optimizations
3. Practical experience with Agile development methodologies

Soft Skills Required:

• Good communication skills – successful hires will need to be able to communicate with project stakeholders and managers across the organization.
• Able to juggle multiple tasks at once, changing focus and priority as needed
• Strong organizational skills

Education:

Not required but an undergraduate degree is preferred, Ideally in Business, marketing, design, or Computer Science. Agile certification an asset