Senior Development Officer

Banff Centre for Arts and Creativity; Banff; Hybrid; CAD 82,000 - 122,000; Full time

Benefits offered by this job

Hybrid work environment

Employee Assistance Program

Health care spending account

Staff cafeteria and restaurant-disount

Onsite fitness facility

Professional development

Employer-matched pension plan

Job summary

Banff Centre for Arts and Creativity seeks a Senior Development Officer to lead fundraising efforts and manage a national donor portfolio. You will cultivate relationships, secure gifts and sponsorships, and drive a rolling pipeline to meet annual and campaign targets.

The role emphasizes collaboration with the Development Writer and Grants teams, donor stewardship, and ensuring ethical handling of confidential information. Hybrid work supported in Banff, Alberta.

Qualifications

• Bachelor’s degree in a related field, CFRE, or an equivalent combination of education and experience.
• Minimum eight years of successful experience with proven track record in campaigns and portfolio specific areas of fundraising.
• Experience working in arts and culture is an asset.
• Ability to work occasional evening and weekends as required.
• Strong technical skills (MS Office Suite, fundraising databases (Tessitura preferred) and other tools).
• Excellent customer service skills with proven ability to develop and maintain positive relationships with supporters, volunteers and staff.
• Demonstrated experience and success in building, leading and executing fundraising plans.

Responsibilities

• Cultivate relationships with a portfolio of newly identified supporters in qualification stage to grow Banff Centre’s donor base.
• Secure donation and sponsorship commitments toward a Major Gifts target by leading and managing an assigned portfolio of prospects and supporters.
• Personally manage an active, high-value pool of roughly 75 to 100 (and occasionally up to 125) qualified prospects and donors.
• Represent the organization at regional events and provincial/national outreach initiatives.
• Develop, maintain and implement a robust rolling 3-year pipeline plan from qualification to stewardship; track milestones in the Tessitura database.
• Work with the Development Writer to prepare proposals and letters; coordinate with Grants and Operations on donor agreements.
• Collaborate with the Stewardship team on donor stewardship and sponsor activation.
• Monitor activities, adapt strategies, and strive for sustainable revenue growth and high donor retention.

Skills

Relationship building

Donor engagement

Communication skills

Event participation

Team collaboration

Strategic planning

Time management

Ethical fundraising

Education

Bachelor's degree / CFRE

Tools

MS Office Suite

Tessitura

Job description

Senior Development Officer

Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.

We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nations – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rocky view District 4. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.

The Opportunity

In service of Banff Centre for Art and Creativity’s mission, vision and strategic priorities, the Development Office generates revenue to meet or exceed annual and/or campaign targets, assists its private and public supporters with meeting their giving objectives in line with Banff Centre’s strategic priorities, and builds strong and lasting relationships with internal and external stakeholders.

The Senior Development Officer has specific responsibilities and accountabilities in the qualification, cultivation, solicitation, recognition and stewardship of supporters/prospects with the goal of securing commitments (annual and multi-year) within a specific portfolio for identified fundraising priorities (annual and campaign). The Senior Development Officer manages relationships with donors, sponsors and other supporters to maximize Banff Centre’s ability to raise funds on a sustainable basis. The Senior Development Officer will focus on a national portfolio that advances the mission of the Banff Centre.

Roles And Responsibilities

• Cultivate relationships with a portfolio of newly identified supporters in the qualification stage, with the goal of building Banff Centre’s supporter base.
• Secure donation and sponsorship commitments toward a Major Gifts target by leading and managing an assigned portfolio of prospects and supporters through a proactive contact and solicitation program.
• Personally manage an active, high-value pool of roughly 75 to 100 (and occasionally up to 125) qualified prospects and donors.
• Represent the organization at regional events (on and off Banff Centre campus), community stakeholder meetings, and provincial (and occasionally national) outreach initiatives.
• Achieve and / or exceed revenue goals for the assigned portfolio of prospects and supporters by developing, maintaining and implementing a robust and sustainable rolling 3-year pipeline plan from qualification to cultivation to solicitation to stewardship; in line with team standards, continually track the status of pipeline projects and tasks within the database; maintain call reports, strategy notes and prospect files in the Tessitura database and use other fundraising processes and systems as required.
• Work collaboratively with the Development Writer to write and submit professional, meaningful and appropriate supporter communications (i.e. proposals and letters) and meet with prospects and supporters to solicit financial support toward fundraising priorities; work with the Director, Grants, Awards and Operations to prepare supporter agreements.
• Work collaboratively with the Manager, Stewardship, Research and Events on stewardship delivery, including best practice donor stewardship and sponsor activation.
• Regularly audit and adapt related development activities to ensure goals are met; develop strategies to ensure sustainability and growth of revenue; increase supporter engagement and maintain high supporter retention rates.
• Continuously develop and foster relationships with supporters of the Arts and Leadership communities in line with high professional standards and the fundraising code of ethics; expand Banff Centre’s base of friends, advocates and supporters, and its profile in the Arts and Leadership community.
• Participate in Development’s overall planning and implementation processes with respect to achieving annual campaign goals and other team objectives.
• Manage and coach fundraising volunteers through regular meetings, communications and training in prospect and supporter engagement.
• Plan, prepare and brief Banff Centre leadership (up to and including the Executive Team and Board), and key volunteers in preparation for cultivation, solicitation and stewardship meetings and calls; work with Arts and Leadership programming team to develop, sustain and optimize relationships with prospects and supporters.
• Monitor, manage, execute assigned portfolio and other annual goals, reporting and presenting on progress toward agreed milestones.
• Identify aligned prospects for fundraising priorities through a variety of tactics including but not limited to research, analysis, assigned portfolio management, and qualification.
• Develop and execute fundraising plans for assigned portfolio and using a variety of fundraising tools such as Chart of Standards (as applicable) and others implemented within the Development team to manage the portfolio for success.
• Implement, monitor, manage, and adjust fundraising plans in support of approved and priority fundraising projects, including designated and undesignated funding.
• Maintain a high level of knowledge on fundraising sector and best practices within sector to ensure continual professional growth.
• Ensure the ethical handling of confidential supporter information.
• As designated, lead and / or advance other projects and strategies that support the priorities of the Development Office and Banff Centre’s overall strategy, including support of government relations (on an as requested and as required basis) and alumni relations programs.

Qualifications and Educational Requirements

• Bachelor’s degree in a related field, CFRE, or an equivalent combination of education and experience.
• Minimum eight years of successful experience with proven track record in campaigns and portfolio specific areas of fundraising preferred.
• Experience working in arts and culture is an asset.
• Ability to work occasional evening and weekends as required. Valid driver’s license and access to a vehicle an asset.
• Goal and success oriented.
• Strong technical skills (MS Office Suite, fundraising databases (Tessitura preferred) and other tools)
• Excellent customer service skills with proven ability to develop and maintain positive and productive relationships with supporters, volunteers, Board members, vendors and staff members. Confident and comfortable working with senior positions and Boards.
• Demonstrated experience and success in building, leading and executing fundraising plans and strategies to deliver on (or exceed) set goals.
• Understand supporter needs and perceptions and ability to adapt to them accordingly to align with organization’s fundraising priorities.
• Outstanding interpersonal, written and oral/presentation communication skills and an ability to work cooperatively with, motivate and influence, a broad range of individuals.
• Demonstrated tact, diplomacy and creativity. Ability to maintain discretion and confidentiality at all times. High ethical skills in context of a Development Office including conduct at events and representing an organization.
• Meticulous attention to detail, strong organizational, time management and analytical skills, and ability to work under pressure and independently.
• Experienced at multitasking with strong project management skills and a proven ability to manage and balance large workloads, projects and portfolios.

Employment Terms and Benefits

• In accordance with the terms of employment governing Management/PSP employees, this is a salaried, full-time position, subject to a 6-month probationary period.
• The salary range for this position is $82,455 to $122,451, based on experience.
• The successful candidate will enjoy twenty paid vacation days and four personal days annually, extended medical and dental benefits, and participation in an employer-matched pension plan.
• Benefits of working at Banff Centre are:
  • Professional development
  • Hybrid work environment (3 days in the office, 2 days remote). A remote work schedule may also be considered.
  • Employee Assistance Program
  • Health care spending account
  • Staff cafeteria and restaurant discounts
  • Onsite fitness facility at a discounted rate – first month free for new staff!

Commitment to Diversity

Banff Centre for Arts and Creativity is committed to creating an equitable, diverse, and inclusive campus for students, faculty, staff and visitors. Guided by our values, Banff Centre is rooted in Alberta with provincial, national and global impact. Our strength arises from inclusion; the diversity of people, ideas, perspectives, and cultural backgrounds in our work and team. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression to apply.

Privacy Statement

Banff Centre is a public body pursuant to the Protection of Privacy Act (Alberta) (“POPA”) and the Access to Information Act (“ATIA”). All of your personal information collected by Banff Centre, including personal information collected through third-party contractors or platforms, in relation to the creation of your candidate profile and submission of a job application, is collected pursuant to section 4(c) of POPA for the purpose of administering your candidate profile, evaluating your eligibility for a position(s) at Banff Centre, and communicating with you about your application. Your personal information may be disclosed, as required, pursuant to ATIA or other applicable law, to satisfy reporting requirements, or for statistical, funding, planning or research purposes.

If you have any questions about the collection, use or protection of this information, please contact the Privacy Coordinator at [e-mail], 107 Tunnel Mountain Drive, Box 1200, Banff Alberta, T1L 1H5, 403.762.6100.