Senior Designer (6 month FTC)

Dept Agency; Ottawa; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

DEPT Agency seeks a Senior Designer for the eBay North America account. The role involves leading creative projects and mentoring junior designers while ensuring high-quality digital marketing assets. With a flexible, hybrid working policy and a commitment to diversity and inclusion, this position is ideal for experienced designers passionate about impactful communications.

Benefits

Flexible working policy

Mental health support

Social and Cultural Events

Learning and Development opportunities

Buddy Programme for onboarding

Refreshments provided in the office

Global DEPT Cares Month

Qualifications

• 3-5 years of design experience focused on digital marketing.
• Strong proficiency in Figma, including template creation.
• Proven ability to give feedback and lead junior designers.

Responsibilities

• Lead design projects for eBay NA account across digital platforms.
• Provide strategic design guidance and feedback to the team.
• Mentor one direct report while managing client expectations.

Skills

Time Management

Client Communication

Constructive Feedback

Tools

Figma

Job description

This is a 6 month fixed term employee contract initially, with a likelihood of extension.

This role is part of our Personalized Creative team. We create emotive yet conversion-focused ideas, products, and campaigns at scale and speed. Our specialty is hyper-personalized, digital communications that change perceptions, shape new behaviors, and shift market share for our clients including eBay, Ancestry, Walmart, and more!

JOB PURPOSE :

As a Senior Designer for the eBay North America account, you'll lead creative direction, guiding the design team to produce impactful digital marketing assets. You'll work closely with clients, providing strategic oversight while mentoring one direct report. This role requires someone with strong communication skills and the ability to manage both creative execution and process improvement.

KEY RESPONSIBILITIES :

• Lead and direct design projects across digital platforms (emails, banners, social media) for the eBay NA account.
• Provide strategic design guidance and feedback to the team, ensuring high-quality and on-brand work.
• Mentor one direct report, offering feedback and leadership while overseeing their development.
• Communicate directly with clients, managing expectations and presenting design concepts effectively.
• Act as the first line of defense, reviewing and addressing feedback before it’s filtered.
• Improve internal processes and create reliable templates and slide decks in Figma.
• Ensure designs align with eBay’s business objectives while maintaining DEPT's design standards.

WHAT WE ARE LOOKING FOR :

• 3-5 years of design experience, with a focus on digital marketing.
• Strong proficiency in Figma, including template creation and slide deck building.
• Proven ability to give constructive feedback and lead junior designers (management experience is a plus, but not required).
• Excellent time management and client communication skills.
• Ability to handle difficult feedback and use it to improve creative work.
• Experience working with clients and managing their expectations.

WE OFFER :

• A flexible, hybrid working policy.
• An excellent salary based on experience and equal pay policies.
• Mental health support and company sick pay scheme.
• Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organized activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme : You will be paired with a ‘Buddy’ to help you through your first weeks at DEPT.
• A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development, and certifications.
• Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE?

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive while acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients' problems, no matter where you are in the world.

DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION

At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .