Senior Deployment & Data Migration Lead

Decisive Point; Canada; On-site; CAD 120,000 - 180,000; Full time

Job summary

Versaterm, a PE-backed, high-growth SaaS company serving the public safety ecosystem, is seeking a Senior Manager, Deployments. You will lead deployment, data migration & integration, overseeing managers and specialists delivering, installing, configuring, and maintaining the Versaterm software across customer environments.

You will drive deployment quality, scalability, and efficiency, shape deployment methodology, collaborate with Product, Engineering, and Implementation teams, and ensure

Qualifications

• Degree or diploma in Computer Science, IT, or a related technical field; or equivalent experience.
• 8–12 years of experience in technical delivery, deployment, or systems implementation, with 3-5 years in a people management role.
• Demonstrated experience managing managers or leading multi-team functions in a software delivery or professional services environment.
• Familiarity with data migration and system integration practices in enterprise or SaaS contexts.
• Strong technical proficiency across multiple environments, including Linux, AWS, and Azure, along with scripting and database deployment experience.
• Proven ability to build and maintain high-performing teams through clear goal-setting, coaching, and performance management.
• Familiarity with public safety software or mission-critical enterprise software environments is strongly preferred.
• Excellent communication and stakeholder management skills across technical, project, and leadership audiences.
• Experience using AI tools as part of daily support workflows to enhance productivity, improve response quality, and support continuous learning.
• Ability to obtain applicable security clearances.

Responsibilities

• Lead, coach, and develop a team of Deployment Specialists as well as Managers, providing clear direction, regular feedback, and performance management aligned with Versaterm's people leadership standards.
• Own delivery standards across numerous teams, including tooling, documentation practices, and quality benchmarks for various solutions across various architectures.
• Oversee scheduling, staffing, and capacity planning across Deployment and Data Migration & Integration to ensure delivery commitments are met without risk to team sustainability.
• Drive continuous improvement across delivery processes, identifying systemic inefficiencies and implementing changes that reduce time-to-deploy and improve client outcomes.
• Serve as a point of escalation for complex deployment and integration issues, coordinating cross-functional resolution with Product, Engineering, and Implementation teams.
• Contribute to hiring decisions, onboarding frameworks, and development planning for both teams, ensuring technical and professional growth pathways are clearly defined.
• Represent both functions in planning cycles, providing delivery forecasts, headcount needs, and operational risk assessments to the Director, Deployments.
• Ensure all team members operating in regulated environments are in compliance with security clearance requirements and applicable data handling standards.
• Support pre-sales and scoping conversations where deployment or integration complexity requires senior technical input.

Skills

Leadership

Stakeholder management

Communication

Security clearances

AI in workflows

Education

Degree in Computer Science / IT

Tools

Linux

AWS

Azure

Scripting

Database deployment

Job description

Versaterm, a PE-backed, high-growth SaaS company serving the public safety ecosystem, is seeking a Senior Manager, Deployments. You will lead deployment, data migration & integration, overseeing managers and specialists delivering, installing, configuring, and maintaining the Versaterm software across customer environments.

You will drive deployment quality, scalability, and efficiency, shape deployment methodology, collaborate with Product, Engineering, and Implementation teams, and ensure