Senior Demand Planner - Hybrid

Confidential; London; On-site; CAD 85,000 - 115,000; Full time

Job summary

Confidential in London, Ontario is seeking a Senior Demand Planner to develop and maintain the strategic demand plan, coach junior planners, and support S&OP activities. The SDP reports to the Sales and Operations Planning Manager and focuses on service levels, inventory health, forecast quality, and revenue alignment.

The ideal candidate is hands-on, collaborative with internal teams and external partners, thrives in a fast-paced environment, and brings ASCM/APICS certification and advanced

Qualifications

• 5+ years in demand planning, forecasting, S&OP & IBP.
• ASCM/APICS CPF or ACPF certifications strongly preferred.
• Proven analytical, problem solving and presentation skills.

Responsibilities

• Lead cross functional alignment across Sales, Product, Finance and Supply to mature S&OP.
• Develop and maintain 16-month rolling demand forecast at SKU level.
• Coach junior planners and provide backup support to S&OP functions.
• Own KPI reporting, variance analysis and leadership insights.
• Collaborate with Supply Planning to minimize disruptions.
• Execute monthly forecasting using Netstock.

Skills

Demand planning

Forecasting

S&OP/IBP

Power BI

SQL

Education

College diploma/University degree in Supply Chain, Business, Economics or Statistics

Tools

Power BI (Advanced)

SQL

JD Edwards ERP

Job description

We have an immedate opening for a Senior Demand Planner near London, Ontario. Reporting to the Sales and Operations Planning Manager the SDP will develop and maintain a strategic demand plan, coach junior planners and provide backup support to the Demand Planning and S&OP functions. This position directly supports service level performance, inventory health, forecast quality, and revenue alignment.

Our ideal candidate will be a hands-on leader who enjoys working closely with internal teams and external partners. You love manufacturing and are detail-oriented, proactive, and thrive in a fast-paced environment. If you are passionate about resolving challenges in real time and connecting operational plans with financial goals to ensure profitability for the company this could be a perfect fit.

KEY RESPONSIBILTIES:

• Lead cross-functional alignment ensuring consistent understanding of assumptions, risks, and opportunities across Sales, Product, Finance, and Supply driving maturity of the department S&OP process
• Provide consultation re complex forecasting issues improving demand quality, contributing to stronger fill rate/inventory performance
• Act as backup for the S&OP Manager, supporting facilitation and execution of the broader S&OP process when required
• Own KPI reporting and demand planning for department, including variance narratives, trend analysis, and leadership insights
• Prepare rolling 16-month demand forecast at the SKU-customer level, incorporating statistical, Sales, and Category inputs
• Lead S&OP process, including cycle management, material preparation, data review, outcome publishing, and system updates
• Manage activities for the Commercial category (US/Canada) for Trade and Intercompany Channels
• Represent demand planning in S&OP meetings, ensuring continuity of process and clear communication of risks, opportunities, and forecast performance
• Coach junior demand planners to elevate forecasting capability, analytics, etc.
• Improve forecast accuracy by reducing bias, applying analytics/leveraging customer trends
• Conduct root-cause analysis on forecast misses and drive continuous improvement
• Maintain and enhance forecasting metrics and trackers (accuracy, bias, etc.)
• Lead meetings with Sales, presenting data-driven recommendations
• Collaborate with Supply Planning to minimize disruptions and ensure alignment
• Support CI of the S&OP process, including routines, reporting, tools, data quality and analytical methods
• Execute monthly forecasting procedures utilizing Netstock
• Partner with Sales, Category, and Finance to understand demand drivers and assumptions

QUALIFICATIONS:

• College Diploma/University Degree in Supply Chain, Business, Economics or Statistics
• 5+ years experience in demand planning, forecasting, S&OP & IBP
• ASCM/APICS and IBF - CPF or ACPF certifications strongly preferred
• Proven excellence in analysis, decision-making, and problem solving
• Advanced Power BI (dashboards, data models), SQL familiarity (e.g., Viewpoint Sequel)
• Strong critical thinking and visualization skills to drive continuous improvement
• Ability to take calculated risks to drive customer and business value
• Excellent presentation skills, ability to translate complex data into actionable insights
• Skilled at balancing tactical execution with broader S&OP process thinking
• Strong work ethics, positive team attitude, ability to collaborate across functions
• ERP experience (JD Edwards) an asset
• Advanced MS Office skills (Advanced Excel/VBA/Power Query, Power Automate, PowerPoint, Word, Outlook)