Senior Demand Planner

Mejuri; Toronto; On-site; CAD 80,000 - 114,000; Full time

Benefits offered by this job

4 weeks vacation + personal days

Hybrid work model

Mejuri Passport

Medical and dental benefits

Parental leave top‑up

Job summary

Mejuri in Toronto is seeking a Senior Demand Planner to own the unit sales forecast across pillars and collections, translating it into monthly receipts and ensuring forecast accuracy. You’ll lead the monthly S&OP cycle, presenting to senior leadership and collaborating with Merchandising, Finance, Allocation, and Supply to align on the plan while adapting to market trends and inventory needs.

This hybrid role offers in‑office 3 days a week at 60 Bloor Street W and remote 2 days, with a focus on

Qualifications

• 3–5 years of experience in demand planning, merchandise planning, inventory planning, or retail analytics within a fast‑paced retail, DTC, or e‑commerce environment.
• Experience operating inside an S&OP or monthly consensus process.
• Strong command of forecasting methodology and judgment for adjustments.
• Cross‑functional collaboration with Merchandising, Finance, Allocation, and Supply.
• Advanced Excel/Google Sheets and BI tool usage; SQL is a plus.

Responsibilities

• Own the unit sales forecast: build a rolling monthly forecast at style/color level over 12–18 months, net of returns, by geography.
• Translate forecast into monthly receipt dollar need and present at consensus meetings.
• Manage inventory coverage targets and align receipts to seasonality and turnover goals.
• Lead the monthly S&OP cycle: input, cadence, and delivering a locked forecast and disaggregation.
• Own size distribution curves and adjust as assortment evolves.
• Track forecast accuracy and root‑cause misses for continuous improvement.
• Collaborate with Supply on inventory risks and adjust plans as needed.
• Improve the demand planning process with better tooling and workflows.

Skills

Forecasting

Forecast accuracy

S&OP process

Cross-functional collaboration

Excel/Sheets

SQL

BI tools

Demand planning system

Inventory management

Tools

Excel/Sheets

SQL

BI tools

Job description

Since 2015, Mejuri has reimagined what fine jewelry can be in a modern world—shifting it from a traditional gift to to a personal choice rooted in self-expression.

Founded by third-generation jeweller Noura Sakkijha, the brand was built on a simple idea: fine jewelry shouldn’t require a special occasion, and it should never come with guilt. It’s about celebrating yourself—your style, your life, your everyday.

Mejuri meets customers where they are—online, in app, and through a growing global retail footprint of 58+ stores worldwide. Mejuri is also deeply committed to doing things the right way, with responsible sourcing, sustainable practices, and philanthropic initiatives that reflect our values and long‑term vision.

Job Overview

The Senior Demand Planner owns the unit sales forecast and the receipt need that flows from it, end to end, across an assigned set of pillars and collections. You build the bottom‑up forecast at the geography level and translate it into the monthly receipt need that buying decisions are built on — and you're accountable for both the accuracy of that forecast and the judgment behind it.

You drive the demand side of the monthly S&OP cycle: presenting your forecast and receipt need at the monthly consensus meeting, walking senior leadership through your assumptions at S&OP, and speaking to any style in your portfolio at a granular level in the weekly trading meeting. Your forecast brings together customer insights, product strategy, market trends, and operational constraints into one coherent demand plan.

Demand in jewelry moves with gifting moments, cultural trends, and input costs that shift with the market — the forecast you own changes shape with it throughout the year.

What you’ll do

• Own the unit sales forecast: Build and maintain a rolling monthly unit forecast at style/color level over a 12–18 month horizon — built net of returns at geography level, and rolled up to total so that aggregate performance never masks a market‑level imbalance. Overlay known business drivers from the shared planning calendar: promotions, campaigns, launches, store openings, and key trading periods.
• Translate demand into a receipt dollar need: Convert the unit forecast into the monthly receipt dollar need that Merchandise Planning stress‑tests against open‑to‑buy, and bring it to the consensus meeting with a defensible number and a clear point of view on the trade‑offs.
• Manage inventory coverage targets: Own network‑level weeks‑of‑supply and safety stock targets in alignment with Merchandise Planning’s turn goals and Allocation’s in‑store average inventory needs, and shape monthly receipts to the seasonal demand curve.
• Drive the monthly S&OP cycle: Own the demand inputs and cadence of the monthly planning cycle — actualizing the prior month, reforecasting on real selling signals, leading the demand consensus meeting, presenting your plan at monthly S&OP, and delivering the locked forecast, weekly disaggregation, and receipt plan on time every cycle.
• Own size distribution curves: Build and maintain the optimal size distribution for every sized style, and recalibrate as the assortment evolves.
• Own forecast accuracy and forecast health: Track actuals against plan at style/color level, distinguishing genuine demand shifts from supply‑constrained misses before revising anything downward. Measure both forecast accuracy and directional bias, root‑cause the misses that matter, and turn what you learn into a methodology change rather than a one‑off correction.
• Forecast across the style lifecycle: Take new introductions from handoff through their first selling period, and carry styles through growth, peak, maturity, and exit with the right forecast and inventory posture at each stage.
• Partner with Supply on inventory risk: Work with Supply as a two‑way early warning system on excess, stockouts, delivery delays, and quality issues — aligning on root cause together before adjusting the plan, and adapting the forecast and receipt need when the supply picture changes.
• Make the process better: Continuously evaluate and improve our demand planning process — sharper methodology, better tooling, less manual rebuilding, and planner time spent where judgment actually adds value.
• We're building an AI‑fluent organization. We welcome candidates at all stages of their AI journey — what matters is curiosity, a willingness to learn, and an openness to working alongside AI tools as part of how we do our best work.

What you’ll bring to the team

• 3–5 years of experience in demand planning, merchandise planning, inventory planning, or retail analytics within a fast‑paced retail, DTC, or e‑commerce environment — with meaningful time spent owning a forecast, not only reporting on one.
• Strong command of forecasting methodology — baseline and trend construction, seasonal shape curves, comp‑style logic, promotional overlays, and safety stock and coverage models — and the judgment to know when a forecast needs adjusting, and by how much.
• Experience operating inside an S&OP or monthly consensus process — building a geo‑level plan, presenting it to senior stakeholders, and holding a point of view under challenge.
• Strong cross‑functional collaboration and communication — aligning Merchandising, Merchandise Planning, Commercial, Marketing, Finance, Allocation, and Supply partners around one plan even when their inputs conflict, and making complex quantitative work land clearly with non‑analytical audiences.
• High ownership, rigour, and a continuous improvement mindset — always looking for a better way to run the process, and comfortable operating at pace as priorities shift.
• Advanced Excel or Google Sheets skills, and comfort working in a demand planning system and a BI tool to build your own analysis without waiting on someone else’s queue. Experience with SQL is an asset.
• Experience in jewelry, accessories, or another category with sized, personalized, or attribute‑driven product is considered a strong asset, as is experience implementing or materially improving a demand planning system.
• Enthusiasm for Mejuri’s mission and the customers we serve.

Benefits at Mejuri:

• A minimum of four weeks vacation, plus personal days and three religious/cultural observance days.
• A hybrid work model for all corporate roles
• ‘Mejuri Passport’ which allows employees who meet specific criteria to work in other locations for one month per year.
• Comprehensive medical and dental benefits, including mental health coverage, and generous personal and sick days for our full‑time employees. We also offer bereavement leave, including miscarriage and stillbirth support.
• Parental leave salary top‑up of up to 80%, as well as a personalized return‑to‑work transition and accommodation plan for full‑time employees.

Please note that these benefits apply to full‑time employees.

Location

Toronto, Ontario
60 Bloor Street W
Hybrid; 3 days in office 2 days remote

At Mejuri we embrace a hybrid working environment and support our corporate employees to be successful whether they are at home or in the office. The primary purpose of our offices is to drive collaboration and deepen relationships with one another.This position requires in office work 3 days a week and remote work 2 days a week. Our office is located at 60 Bloor Street W, Toronto.

Salary

Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of 80000-114000 per annum based on a candidate’s experience and qualifications. We will review individual salary expectations and weight salary commensurate with experience.

At Mejuri, we use AI‑assisted tools as part of our recruitment process to help screen and assess candidate applications. All hiring decisions involve human review, and our Talent team remains responsible for evaluating candidates and making final decisions throughout the process.

#LI‑Onsite

At Mejuri our success is driven by a strong commitment to our Purpose and Values. They're the foundation of our operations, defining how we show up, solve problems, and accomplish incredible things—together.

Our strength comes from each team member's dedication to embracing and embodying these Values daily. This isn't merely a duty; it's a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment.Success, for us, means living our values relentlessly.

Our values are:

RAISE THE BAR| Stay Curious, Share/Seek Feedback, and Strive for Excellence

CUSTOMER OBSESSED| Get close to the customer and prioritize them in our decisions

EMPOWERED OWNERS |Treat the company like your own, take initiative

FIND A WAY |Seek simple, creative solutions, and act fast

DRIVE RESULTS | Be clear on your goals and be relentless in achieving them

TEAM FIRST| Value team success over personal ego

Accommodation / Accessibility:

Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws.

Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility‑related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.