Senior Delivery Lead, Strategic Accounts

monks; Toronto; Vor Ort; CAD 90.000 - 130.000; Vollzeit

Zusammenfassung

monks is seeking a Senior Delivery Lead, Strategic Accounts - Programmatic in Canada to advise large, complex clients on programmatic media strategies, platform capabilities, and technology solutions. This role emphasizes strategic consulting, client relationships, and cross-functional collaboration rather than day-to-day activation.

You will partner with media, data, analytics, and creative teams to develop POVs, oversee engagements, and drive long-term value for clients while maintaining

Qualifikationen

• 7+ years of experience in programmatic advertising or related roles, at senior level preferred.
• Strong programmatic advertising expertise with managed-service campaigns across multiple DSPs.
• Proven ability to manage large, complex client accounts with multiple workstreams and stakeholders.
• Ability to translate platform knowledge into meaningful business value and strategic guidance.
• Deep understanding of the digital advertising ecosystem, including analytics and measurement.
• Experience collaborating across media planning, data, analytics, and creative to support integrated client initiatives.
• Excellent client-facing communication and relationship management skills.

Aufgaben

• Serve as a trusted strategic advisor and primary contact for large, complex client accounts.
• Provide expert guidance on programmatic strategies, technologies, and industry trends.
• Develop and communicate strategic recommendations and POVs tailored to clients' challenges.
• Oversee engagements and coordinate cross-functional initiatives across media, data, analytics, and creative.
• Advise on best practices, performance opportunities, and technology solutions.
• Analyze campaign performance and market trends to identify opportunities and business value.
• Lead client meetings and present strategic discussions to diverse stakeholders.
• Identify client needs, anticipate challenges, and coordinate internal resources for effective solutions.
• Manage multiple accounts and projects while maintaining high client satisfaction.
• Collaborate with internal SMEs to share knowledge and improve the Media Operations team.
• Identify opportunities to expand client partnerships.

Kenntnisse

Programmatic advertising

Strategic thinking

Client relationship management

Cross-functional leadership

Campaign performance analysis

Tools

DV360

The Trade Desk

Amazon DSP

Jobbeschreibung

About the Role

The Media Operations team supports clients in leveraging digital media platforms and technology to achieve their marketing and business goals. We provide strategic guidance, platform expertise, and ongoing support to help clients maximize the value of their media investments.

In this Senior Delivery Lead, Strategic Accounts - Programmatic role, you will serve as a strategic advisor and primary point of contact for a portfolio of large, complex clients. You'll leverage your programmatic media expertise to provide strategic recommendations, industry insights, and technology solutions that drive long-term business value.

Unlike traditional hands-on media activation roles, this position focuses on strategic consulting, client relationship management, and cross-functional collaboration rather than day-to-day campaign execution. You'll partner with internal teams across media, data, analytics, and creative to ensure clients receive integrated, high-quality solutions.

Responsibilities

• Serve as a trusted strategic advisor and primary point of contact for large, complex client accounts, building strong relationships and understanding their business objectives.
• Provide expert guidance on programmatic advertising strategies, emerging technologies, platform capabilities, and industry trends to help clients maximize their media investments.
• Develop and communicate strategic recommendations, actionable insights, and points of view (POVs) tailored to clients' business challenges and opportunities.
• Oversee client engagements and coordinate cross-functional initiatives involving media, data, analytics, creative, and other internal teams, ensuring alignment on objectives, timelines, and deliverables.
• Leverage your understanding of programmatic platforms and managed-service media operations to advise clients on best practices, performance opportunities, and technology solutions.
• Analyze and interpret campaign performance, market trends, and relevant data to identify opportunities and translate findings into meaningful business recommendations.
• Lead client meetings, strategic discussions, and presentations, effectively communicating complex technical concepts to diverse stakeholders.
• Proactively identify client needs, anticipate challenges, troubleshoot issues, and coordinate internal resources to deliver effective solutions.
• Manage competing priorities across multiple accounts and projects while maintaining strong client satisfaction and high-quality delivery.
• Collaborate with internal subject matter experts, share industry knowledge, and contribute to continuous improvement across the Media Operations team.
• Identify opportunities to expand client partnerships and deliver additional strategic value.

Note: This role is based in Canada, with Toronto preferred.

About You

The essentials

We're looking for an experienced programmatic media professional who combines deep technical knowledge with strong strategic thinking, client relationship management, and cross-functional project leadership.

• 7+ years of experience in programmatic advertising, digital media, or related agency-side roles, ideally at an Associate Director or comparable senior level.
• Strong programmatic advertising expertise, including experience with managed-service campaigns and multiple DSPs, such as Google Display & Video 360 (DV360), The Trade Desk, Amazon DSP, or similar platforms.
• Demonstrated experience managing large, complex client accounts, ideally involving multiple workstreams, stakeholders, and cross-functional teams.
• Proven ability to provide strategic media consulting, develop actionable recommendations, and translate technical platform knowledge into meaningful business value.
• Strong understanding of the broader digital advertising ecosystem, including media technology, measurement, analytics, and emerging industry trends.
• Experience collaborating with teams across media planning, data, analytics, creative, and other disciplines to support integrated client initiatives.
• Ability to interpret campaign performance data, identify trends and opportunities, and communicate insights clearly to clients and internal stakeholders.
• Excellent client-facing communication, presentation, and relationship management skills, with the confidence to advise senior stakeholders.
• Strong project management and organizational skills, including the ability to coordinate multiple initiatives, manage priorities, and ensure timely delivery.
• Proacti