Senior Data Operations Analyst - Health Data Terminology

Veeva Systems, Inc.; Toronto; Hybrid; USD 80,000 - 145,000; Full time

Job summary

An innovative organization seeks a Senior Data Operations Analyst to enhance data quality and governance within their Master Data Management system. This role involves collaborating with cross-functional teams to ensure the integrity of health data terminologies, contributing to data governance initiatives, and supporting the onboarding of new data sources. As part of a mission-driven company, you will thrive in a flexible work environment that values employee success and customer satisfaction. Join a forward-thinking team dedicated to making a positive impact in the life sciences sector.

Qualifications

• Experience with data governance and MDM systems.
• Proficiency in SQL for data analysis and validation.

Responsibilities

• Support MDM strategies for high-quality reference data.
• Analyze data sets to identify quality issues and solutions.

Skills

Data Governance

SQL

Analytical Skills

Problem-Solving

MDM Concepts

Healthcare Terminology

Education

Bachelor's Degree

Tools

Veeva Network

Informatica

AWS

Excel

Job description

Senior Data Operations Analyst - Health Data Terminology

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

As a Senior Data Operations Analyst on the Veeva Compass Product Team, you will play a key role in supporting the core data structures and processes that drive our Master Data Management (MDM) system—essential to the success of the Compass suite of data products. You’ll contribute to data governance initiatives that ensure consistency, integrity, and high-quality standards across the platform.

You will be responsible for driving data quality, consistency, standardization, and governance within the Terminology Reference Library (TRL), Veeva’s MDM system for health data terminologies used by Compass. TRL includes foundational reference data such as drug information, ICD-10 diagnosis codes, procedure and lab codes, and payer and plan data. While you won’t directly administer the MDM system, you’ll act as a power user and subject matter expert—collaborating with system owners, engineers, and product managers to define requirements, support onboarding of new data types, and identify areas for improvement. Your contributions will help ensure our reference data remains accurate, consistent, and well-integrated across our products.

This role is well-suited for someone with a strong understanding of MDM principles and lifecycle, who has worked with MDM systems in a user or subject matter expert capacity, and is passionate about data quality and governance.

What You'll Do

• Support the implementation of MDM-related strategies and practices that help ensure high-quality, consistent, and standardized reference data across Compass products
• Contribute to data governance efforts by helping define and maintain standards, documentation, and stewardship models for master health data domains
• Develop a deep understanding of key health data domains—such as drugs, diagnoses, procedures, labs, and payers—to define data quality metrics and monitor performance
• Analyze data sets to identify quality issues and partner with engineering and product teams to design and implement solutions
• Create and maintain clear documentation of data dictionaries, taxonomies, definitions, attributes, and mappings across internal and external data sources
• Collaborate with Compass Product Managers and Engineers to support scalable, automated data processes that ensure trusted data delivery
• Assist in onboarding new data sources into the Terminology Reference Library (TRL) and improve existing data categories, while handling routine operations to keep information accurate and current

Requirements

• Experience supporting or contributing to data governance efforts, including defining data standards, taxonomies, naming conventions, and documentation to improve data quality and consistency
• Familiarity with master data management (MDM) concepts and experience working with MDM systems (e.g., Veeva Network, Informatica) in a user or stakeholder role
• Hands-on experience onboarding new data sources, including data profiling, metadata assessment, validation, and quality control
• Strong analytical and problem-solving skills, with experience designing or supporting processes for managing reference or master data across systems
• Experience working with healthcare terminology data such as ICD-10, CPT/HCPCS, and NDC
• Proficiency in SQL for querying, analyzing, and validating large data sets
• Ability to collaborate across teams to define data requirements and support ongoing data quality improvements

Nice to Have

• Advanced Excel skills (XLOOKUPs, Pivot Tables, etc.)
• Experience working in Veeva Network
• Experience working in AWS
• Experience in the Life Sciences industry

Compensation

• Base pay: $80,000 - $145,000
• The salary range listed is a potential base salary range; actual salaries depend on experience and location. Compensation may include additional components like bonuses or stock options.

Veeva’s headquarters is in the San Francisco Bay Area, with offices in over 15 countries.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, veteran status, genetic information, political affiliation, or other protected characteristics. For accommodations during the application process, contact [e-mail].

Work Where It’s Best for You

Work Anywhere allows you to work in an office or remotely, with core hours for collaboration. Offices are designed to foster social bonds and idea exchange, and teams are organized regionally to optimize collaboration.

Employees working in offices have dedicated workspaces, and those who move within a country retain their salary. Roles like Sales and Professional Services involve travel or proximity to clients.

Join Veeva. Work where it’s best for you.

A different kind of company. A Public Benefit Corporation.

As a PBC, Veeva considers its public benefit purpose along with shareholder interests, aiming to enhance industry productivity and employment quality.

What sets us apart

In 2021, Veeva became the first public company to convert to a PBC, emphasizing its commitment to societal and customer interests alongside shareholder value.