Senior Data Center Engineer

Serverfarm; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading data center solutions provider in Toronto is seeking an experienced Operations Expert to oversee electrical and mechanical systems in mission-critical environments. The ideal candidate will have at least 5 years of experience and a technical trade certification. This role offers competitive compensation starting from $38 – $55 per hour, along with comprehensive benefits including paid time off and health coverage.

Benefits

Paid time off

401k

Full medical, dental, and vision coverage

Qualifications

• 5+ years of experience in mission-critical services.
• Understanding of data center operations.

Responsibilities

• Serve as operations SME for a major area of operations.
• Collaborate with site leadership to create incident timelines.
• Monitor performance and respond to abnormal conditions.

Skills

Electrical operations expertise

Mechanical systems knowledge

Safety compliance

Customer service

Education

Associate's Degree or technical trade certification

4-year degree in Engineering (preferred)

Job description

Overview

Serverfarm is a leading developer and operator of data centers with over 750 locations and key customer relationships in 45 countries. We operate across North America, Western Europe, and Israel, serving world-leading technology and hyperscale companies. With Manulife Investment Management's 2023 acquisition and our InCommand platform, we are positioned for growth as AI adoption and cloud migration drive demand for data center capacity. A career at Serverfarm means being at the forefront of digital infrastructure innovation, with opportunities to take on new challenges, develop cutting-edge skills, and grow your career within our expanding global operations.

Serverfarm Critical Facilities Services (SFCFS) delivers uninterrupted power and cooling to data centers and provides remote monitoring services to internal sites and external clients. This role combines customer-facing and team-facing responsibilities and is a key contributor to the successful operation of a data center site and/or campus.

Responsibilities (Key Accountabilities)

• Serve as an operations SME for a major area of operations (e.g., electrical or mechanical) and provide oversight and mentorship on related tasks
• Understand and operate equipment and systems across all disciplines (electrical, mechanical) and their interactions within a data center
• Operate systems and equipment in accordance with Serverfarm, industry, and OSHA safety practices
• Support inspection and supervision of critical environment-related facility equipment (controls, HVAC, electrical, mechanical)
• Monitor performance from central monitoring locations (Facility Operations Centers) for maintenance and operations of equipment and understand risks to other subsystems
• Respond to abnormal conditions and coordinate corrective repairs with little or no supervision
• Collaborate with site/campus leadership to gather information, create incident timelines, and perform root-cause analyses and action items as required
• Develop or follow emergency operating procedures, methods of procedure, standard operating procedures, and digital SOPs to support operations and incident response
• Coordinate with Construction & Project teams to ensure sites meet required statutory and mandatory requirements
• Ensure all site MEP infrastructure operates within defined capacity standards
• Coordinate with peers in the global structure to align processes as appropriate
• Support Change, Incident Management, and Problem Resolution processes for the area of responsibility
• Develop talent within the site/campus team and support major and minor project works
• Promote healthy and safe working conditions and support training goals for site/campus personnel

Qualifications

• Required Skills: Associate\'s Degree or technical trade certification (e.g., military, trade school) or Journeyman level training
• 5+ years of experience in mission-critical services (e.g., high-availability environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)

Preferred Skills

• 4-year degree or equivalent in an Engineering discipline (Mechanical, Electrical, Industrial, Chemical)
• 3 years of experience in mission-critical services (e.g., high-availability environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)

Compensation and Benefits

$38 - $55 an hour

Serverfarm is committed to providing an equal opportunity workplace and offers paid time off, paid holidays, 401k, and full-coverage medical, dental, and vision. Our compensation philosophy rewards employees for achieving company values and objectives.

The listed salary range is an estimate based on the competitive job market. Final compensation will be based on individual skills, experience, and location.

The statements herein describe the general nature and level of work performed. They are not an exhaustive list of all responsibilities and duties. We encourage you to apply even if your experience isn't an exact match to the job description.