Senior Customer Service Representative (Motivator) - Toronto Danforth and Pape

GoodLife Fitness; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

GoodLife Fitness is seeking a Senior Customer Service Representative (Motivator) in Toronto. This role involves enhancing the member experience through motivation and exceptional customer service. Ideal candidates have a passion for fitness, strong communication skills, and organizational capabilities, with opportunities for growth and incentives based on performance.

Benefits

Ongoing training and development

Unlimited growth potential in sales and management

Rewards through monthly incentives

Fun and energetic atmosphere

Qualifications

• Must be committed to contributing to a culture of diversity and inclusion.
• Strong communication skills necessary.
• Passion for fitness and helping others required.

Responsibilities

• Motivate and encourage members to meet their fitness goals.
• Handle member questions and concerns with professionalism.
• Plan and organize club events.

Skills

Customer service skills

Strong communication

Planning and organization

Passion for fitness

Education

High School diploma

CPR certification required within 3 months

Job description

Senior Customer Service Representative (Motivator) - Toronto Danforth and Pape page is loaded

Senior Customer Service Representative (Motivator) - Toronto Danforth and Pape

Apply locations Toronto, Ontario time type Full time posted on Posted 2 Days Ago job requisition id JR107442

SENIOR CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)

Who is a Senior Customer Service Representative (Motivator)?

As the face of GoodLife Fitness, a Senior Motivator delivers high quality experiences and is considered the information source for all members and prospective members.

Do you have what it takes?

• Passion for fitness
• Strong communication and customer service skills
• Strong planning and organization skills
• High School diploma, or working on completion
• CPR certification required within 3 months of employment
• Must be committed to contributing to a culture that celebrates diversity, equity and inclusion and embraces social and environmental responsibility

What will you be doing?

• Motivate and encourage the members to meet their fitness goals
• Greet and welcome members in a warm and friendly manner. Member needs met courteously and promptly
• Handlemember questions and concernswith courteous and professionalism
• Book appointments to accommodate members needs
• Have knowledge and ability to sell and answer questions regarding memberships and other services
• Adhere to and promote monthly marketing
• Manage club supply inventory and place orders
• Track equipment maintenace and repair logs
• Run club errands and conduct bank runs
• Plan and organize club events

What's in it for you?

• Ongoing training and development to ensure a long and successful career path
• Unlimited growth potential in sales and management
• Rewards through monthly incentives and contests
• Fun and energetic atmosphere to come to every day!

Compensation : 19.70 - $21.20

This job posting is for an existing vacancy.

Diversity and Inclusion

At GoodLife Fitness, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment / interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Recruitment Fraud Alert

Many companies are experiencing an increase in recruitment fraud in the form of fake job postings on social media and career sites.

Protect yourself :

GoodLife Fitness, Fit4Less, canfitpro, and GoodLife Kids Foundationpositions are posted tojobs.goodlifefitness.comand must be applied to via the secure portal on that site; Job offers or requests for banking information or your SIN will never be sent via email, phone, or text message; Please verify that the person you are communicating with has an @goodlifefitness.com, @fit4less.ca, @canfitpro.com, or @goodlifekids.comemail address.

If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when logged into Workday. We will never ask you to send this information via email, phone or text.

Please verify that the person you are communicating with has an @goodlifefitness.com, @fit4less.ca, @canfitpro.com, or @goodlifekids.comemail address.

About Us

With over 100 locations, Fit4Less is continuing to grow across Canada and we’re looking for talented and passionate individuals to take us to the next level. Join a team that’s dedicated to providing affordable fitness to all those living in Canada.

Our Vision

All kids and youth with autism and intellectual disabilities experience the joys and benefits of being active.

The Part We Play

GoodLife Kids Foundation enables and supports kids and youth with autism and intellectual disabilities through physical activity and fitness.

canfitpro is the largest provider of education in the Canadian fitness industry. Founded in 1993, canfitpro delivers accessible, quality education, certifications, conferences, trade shows, and membership services. canfitpro’s over 24,000 members include some of the world’s best fitness professionals, health club operators, industry suppliers, and fitness consumers.

Recruitment Fraud Alert

Many companies are experiencing an increase in recruitment fraud in the form of fake job postings on social media and career sites.

Protect yourself : GoodLife Fitness, Fit4Less, canfitpro, and GoodLife Kids Foundationpositions are posted to jobs.goodlifefitness.com and must be applied to via the secure portal on that site; Job offers or requests for banking information or your SIN will never be sent via email, phone, or text message; Please verify that the person you are communicating with has an @goodlifefitness.com, @fit4less.ca, @canfitpro.com, or @goodlifekids.comemail address.

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