Senior Customer Service Representative (Motivator) - Toronto Danforth and Pape

GoodLife Fitness Centres; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

GoodLife Fitness Centres is looking for a Senior Customer Service Representative (Motivator) in Toronto. This role involves delivering exceptional service, motivating members, and managing inquiries in a dynamic fitness environment. Candidates should be passionate about fitness and equipped with strong communication skills. Opportunities for career growth and ongoing training are provided, ensuring a supportive and inclusive culture.

Benefits

Ongoing training and development

Unlimited growth potential

Rewards through monthly incentives

Fun and energetic atmosphere

Qualifications

• Passion for fitness.
• Strong communication and organization skills.
• Committed to diversity, equity, and inclusion.

Responsibilities

• Motivate members to meet fitness goals.
• Greet members warmly and address their needs.
• Sell memberships and manage club inventory.

Skills

Customer Service

Typing

Data Entry

Basic Math

Computer Skills

Upselling

Sanitation

Cash Handling

Education

High School diploma or working on completion

CPR certification required within 3 months

Job description

SENIOR CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)

Who is a Senior Customer Service Representative (Motivator)

As the face of GoodLife Fitness a Senior Motivator delivers high quality experiences and is considered the information source for all members and prospective members.

Do you have what it takes

• Passion for fitness
• Strong communication and customer service skills
• Strong planning and organization skills
• High School diploma or working on completion
• CPR certification required within 3 months of employment
• Must be committed to contributing to a culture that celebrates diversity equity and inclusion and embraces social and environmental responsibility

What will you be doing

• Motivate and encourage the members to meet their fitness goals
• Greet and welcome members in a warm and friendly manner. Member needs met courteously and promptly
• Handlemember questions and concernswith courteous and professionalism
• Book appointments to accommodate members needs
• Have knowledge and ability to sell and answer questions regarding memberships and other services
• Adhere to and promote monthly marketing
• Manage club supply inventory and place orders
• Track equipment maintenace and repair logs
• Run club errands and conduct bank runs
• Plan and organize club events

Whats in it for you

• Ongoing training and development to ensure a long and successful career path
• Unlimited growth potential in sales and management
• Rewards through monthly incentives and contests
• Fun and energetic atmosphere to come to every day!

Compensation : 19.70 $21.20

This job posting is for an existing vacancy.

Diversity and Inclusion

At GoodLife Fitness we are committed to fostering an inclusive accessible environment where all employees and members feel valued respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment / interview process (including alternate formats of materials accessible meeting rooms or other accommodation) please let us know and we will work with you to meet your needs.

Recruitment Fraud Alert

Many companies are experiencing an increase in recruitment fraud in the form of fake job postings on social media and career sites.

Protect yourself :

GoodLife Fitness Fit4Less canfitpro and GoodLife Kids Foundationpositions are posted must be applied to via the secure portal on that site; Job offers or requests for banking information or your SIN will never be sent via email phone or text message; Please verify that the person you are communicating with has an @ @ @ or @ address.

If you currently work for us Associates should only apply to positions on the Jobs Hub in Workday and all job offers requests for banking information or your SIN should be completed when logged into Workday. We will never ask you to send this information via email phone or text.

Please verify that the person you are communicating with has an @ @ @ or @ address.

Required Experience :

Senior IC

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 19 - 21

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Customer Service Representative • Toronto, Ontario, Canada