Senior Customer Manager

Clorox Company; Brampton; Hybrid; CAD 109,000 - 159,000; Full time

Benefits offered by this job

Comprehensive benefits

Pension plan with company match

Paid time off

Maternity leave

Job summary

The Clorox Company in Canada is seeking a Senior Customer Manager, Amazon, to drive growth for Amazon, Brita, GLAD Waste, and Home Care brands. This hybrid role requires strategic account leadership, data-driven storytelling, and collaboration across the Canadian Sales Team to deliver results.

You will negotiate with an investment mindset, forecast performance, and lead initiatives that align with retailer priorities while showcasing leadership and communication excellence.

Qualifications

• 3–5 years in CPG sales preferred.
• Experience working with Amazon is an asset.
• Forecasting and trade spend management understanding.
• Proven track record of achieving annual financial targets.
• Proficient in Microsoft Excel, Word, PowerPoint; trade spend tools.

Responsibilities

• Manage Amazon account strategically for growth and profitability.
• Lead Omni channel initiatives with Canadian Sales Team.
• Negotiate with holistic investment approach balancing ROI.
• Forecast sales and manage trade spend to hit targets.
• Collaborate cross-functionally to unlock opportunities.

Skills

CPG sales

Amazon

Forecasting

Trade spend management

Financial targets

MS Office

Time management

Retailer knowledge

Leadership

Strategic thinking

Communication skills

Influence with data

Curiosity

Tools

Trade spend tools

Job description

Clorox is the place that’s committed to growth - for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace

Your role at Clorox: As a member of the Canadian Sales Organization, the Senior Customer Manager, Amazon will play a critical role in driving business growth and delivering results across several key areas: Amazon account management, with direct accountability for the Brita, GLAD Waste, and Home Care businesses and OMNI leadership for the Canadian Sales Team

In this role, you will: As a key member of the sales organization, this role is instrumental in advancing Clorox's ambition to be a Leader in Value Creation. Success in this role is built on excellence in three critical areas:

Impactful Storytelling

• Leverage insights to drive category growth and accelerate Clorox brand performance
• Focus on the fundamentals that deliver sustainable business results
• Align with the customer's priorities to identify and unlock mutually beneficial opportunities
• Negotiate with a Holistic Investment Approach
• Apply and continuously strengthen business and financial acumen
• Understand the value of our brands and secure the appropriate return on investment
• Take a holistic approach to negotiations, balancing investments across the business with a "one pot of money" mindset
• Act with Speed & Agility
• Demonstrate a General Manager mindset by leveraging organizational resources to respond quickly, effectively, and with accountability
• Operate with flexibility while maintaining alignment with established operating principles and standards

This posting is for an existing vacancy within our organization.

What we look for:

• Minimum 3-5 years preferred in CPG sales
• Experience working with Amazon is an asset
• Experience in other eCommerce accounts is an asset
• Fundamental understanding of forecasting and trade spend management
• Proven track record of achieving annual financial targets
• Excellent computer skills (Microsoft office including Excel, Word, PowerPoint and trade spend management tools)
• Strong time management skills
• Solid retailer/industry knowledge
• Team Player & Collaborator
• Genuine and inspirational leadership skills
• Strategic Thinking
• Solution mindset—a drive for results and a passion for winning
• Top Notch Communication Skills-verbal, written & presentation; with the ability to present to various levels of the organization
• The ability to influence using fact-based information
• Demonstrated level of curiosity with an interest and passion to learn and grow

Workplace type: Hybrid

Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more. [Canada]

Additional Information:

At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of well-being and provide flexibility for our teammates’ unique needs. This includes robust health plans, a competitive pension program with a company match, paid time off benefits (including half-day summer Fridays, depending on location), Maternity leave benefits, and more. We are committed to fair and equitable pay and are transparent with current and future teammates about our salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience, and location. Below is the targeted range for this role. Non-Sales: $109,104 - $159,104 Sales: $94,928 - $144,928 All ranges are subject to change in the future.

We champion people to be well and thrive every single day. We’re proud to be in every corner of homes, schools, and offices - making daily life simpler and easier through our beloved brands. Working with us, you’ll join a team of passionate problem solvers and relentless innovators fueled by curiosity, growth, and progress. We relish taking on new, interesting challenges that allow our people to collaborate and thrive at work. And most importantly, we care about each other as multifaceted, whole humans. Join us as we reimagine what’s possible and work with purpose to make a difference in the world. This is the place where doing the right thing matters. Doing the right thing is the compass that guides every decision we make—and we’re proud to be globally recognized and awarded for our continuous corporate responsibility efforts. Clorox is a signatory of the United Nations Global Compact and the Ellen MacArthur Foundation's New Plastics Economy Global Commitment. The Clorox Company and its Foundation prioritize giving back to the communities we call home and contribute millions annually in combined cash grants, product donations, and cause-marketing. For more information, visit TheCloroxCompany.com and follow us on social media at @CloroxCo.

Our commitment to diversity, inclusion, and equal employment opportunity.

We seek out and celebrate diverse backgrounds and experiences. We’re always looking for fresh perspectives, a desire to bring your best, and a nonstop drive to keep growing and learning.

Learn more about our Inclusion, Diversity, Equity, and Allyship (IDEA) journey here.

The Clorox Company and its subsidiaries are an EEO/AA/Minorities/Women/LGBT/Protected Veteran/Disabled employer.

Learn more to Know Your Rights.

Clorox is committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans during the hiring and interview process.

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