Senior Customer Identity & Access Management Engineer

F. Hoffmann-La Roche Gruppe; Mississauga; On-site; CAD 90,000 - 120,000; Full time

Job summary

Join a leading healthcare company as a Customer Identity & Access Management Expert, where you'll design and implement solutions using SAP Customer Data Cloud. Your expertise in identity management and data privacy will enhance customer experiences and ensure compliance with regulations. This role offers a chance to innovate and contribute to a healthier future.

Qualifications

• 5 years of experience in identity and access management.
• 2 years of hands-on experience with SAP Customer Data Cloud (CDC).
• Strong understanding of CIAM concepts and best practices.

Responsibilities

• Architect and implement CIAM solutions using SAP CDC.
• Manage and troubleshoot customer identity and access management issues.
• Ensure compliance with data privacy regulations like GDPR and CCPA.

Skills

Identity management

Access control

Data privacy

SAP CDC

SAML

OAuth

OpenID Connect

Education

Bachelor’s degree in Computer Science

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come.

Creating a world where we all have more time with the people we love. That’s what makes us Roche

We are seeking a highly skilled and experienced Customer Identity & Access Management (CIAM) Expert with in-depth knowledge of SAP Customer Data Cloud (CDC). The successful candidate will be responsible for designing, implementing, and managing CIAM solutions to ensure secure and seamless customer experiences. This role requires a strong understanding of identity management, access control, and data privacy, coupled with hands-on experience with SAP CDC.

The Opportunity:

• Architect and implement CIAM solutions using SAP CDC for managing customer identities and access.

• Ensure the seamless integration of CIAM solutions with various applications and services.

• Oversee the daily operations of CIAM systems, ensuring high availability and optimal performance.

• Manage and troubleshoot issues related to customer identity and access management.

• Develop and enforce security policies and procedures to protect customer data. Ensure compliance with data privacy regulations such as GDPR and CCPA. Collaborate with cross-functional teams including IT, security, product development, and customer support.

• Provide expertise and guidance on CIAM best practices and SAP CDC functionalities.

Who you are:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• 5 years of experience in identity and access management. 2 years of hands-on experience with SAP Customer Data Cloud (CDC).

• Strong understanding of CIAM concepts, technologies, and best practices.

• Proficiency in SAP CDC, including its features, functionalities, and integration capabilities.

• Experience with identity protocols such as SAML, OAuth, OpenID Connect.

• Knowledge of data privacy regulations and compliance requirements

Preferred:

- SAP CDC certification.

- Experience with other CIAM solutions and identity management platforms.

- Familiarity with cloud platforms and services (e.g., AWS, Azure, Google Cloud).

- CISSP, CISA, ABAC, RBAC, CRISC, ITIL, CISM, ACCS, I&AM, or CIAM will be an advantage

Relocation benefits are not available for this posting.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.