Senior CRM Architect & Platform Lead

York University International; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

York University is seeking a Senior CRM Developer to design, configure, deploy, and support the enterprise CRM and related applications, including Salesforce, Salesforce Marketing Cloud, and Microsoft Power BI. The role provides technical leadership, drives architecture decisions, and ensures data security and reliability across students, staff, alumni, and donors while collaborating with stakeholders.

The ideal candidate has a university degree and extensive experience in Salesforce/Java

Qualifications

• Seven years of IT experience including CRM development.
• Five years hands-on Salesforce Apex or Java with SQL databases.
• Two years in production application support and maintenance.
• Experience with relational databases (Oracle/MS SQL/Azure) and cloud platforms.

Responsibilities

• Lead enterprise CRM design, development, deployment and support.
• Provide advanced architecture and hands-on coding as needed.
• Mentor junior developers and coordinate project lifecycles.
• Ensure data security, privacy, and platform reliability.

Skills

Salesforce Apex

Java

SQL (Oracle/MS SQL)

Azure

CRM Solutions

Team leadership

Security & compliance

Education

University degree in Computer Science / Software Engineering / IT

Tools

SQL Server Management Studio

Salesforce Platform Tools

Azure DevOps

Job description

York University is seeking a Senior CRM Developer to design, configure, deploy, and support the enterprise CRM and related applications, including Salesforce, Salesforce Marketing Cloud, and Microsoft Power BI. The role provides technical leadership, drives architecture decisions, and ensures data security and reliability across students, staff, alumni, and donors while collaborating with stakeholders.

The ideal candidate has a university degree and extensive experience in Salesforce/Java