Senior Corporate Travel Consultant

Continental Travel Group; Winnipeg; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

Continental Travel Group in Winnipeg with flexible remote options is seeking a Senior Corporate Travel Consultant to manage complex corporate travel bookings, ensure policy compliance, and deliver exceptional service to clients and internal teams.

You will work with Apollo or Travelport GDS, optimize fares, and support the Corporate Account Manager, while enjoying competitive pay and the flexibility to work remotely from Canada.

Qualifications

• Minimum 5–10 years of corporate travel management experience.
• Experience with international fare and ticketing.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Provide comprehensive travel services, including reservations and confirmations for air, car rental, hotel, bus, rail, and insurance where appropriate.
• Deliver optimum customer service and promptly respond to emails, voicemails, and other correspondence from internal and external customers.
• Ensure the accurate and timely delivery of travel documents, with a focus on cost savings.
• Maintain up-to-date customer profiles and adhere to company policies and procedures.
• Communicate professionally with clients and colleagues, paying special attention to accuracy in spelling, dates, and requests.
• Collaborate with the corporate travel team to ensure coverage during vacations and assist other departments during slower periods.
• Utilize unused tickets and recommend their usage when applicable for clients.
• Recommend negotiated rates at hotels, car rentals, and air programs where applicable.
• Work closely with the Corporate Account Manager to ensure clients receive the highest level of service.
• Use all technologies and programs assigned by Continental Travel Group to support the position.

Skills

GDS Apollo

GDS Travelport

Customer service

Communication

Detail orientation

Teamwork

Independent work

Tools

Apollo

Travelport GDS

Job description

Senior Corporate Travel Consultant Job Description

Location: Winnipeg (Flexible with remote work options)

Overview: Continental Travel Group is seeking a dynamic and experienced Senior Corporate Travel Consultant to join our team. We are looking for passionate customer service professionals with a proven track record in corporate travel management. This role offers competitive compensation and the flexibility to work remotely.

Key Responsibilities:

• Provide comprehensive travel services, including reservations and confirmations for air, car rental, hotel, bus, rail, and insurance where appropriate.
• Deliver optimum customer service and promptly respond to emails, voicemails, and other correspondence from internal and external customers.
• Ensure the accurate and timely delivery of travel documents, with a focus on cost savings.
• Maintain up-to-date customer profiles and adhere to company policies and procedures.
• Communicate professionally with clients and colleagues, paying special attention to accuracy in spelling, dates, and requests.
• Collaborate with the corporate travel team to ensure coverage during vacations and assist other departments during slower periods.
• Utilize unused tickets and recommend their usage when applicable for clients.
• Recommend negotiated rates at hotels, car rentals, and air programs where applicable.
• Work closely with the Corporate Account Manager to ensure clients receive the highest level of service.
• Use all technologies and programs assigned by Continental Travel Group to support the position.

Qualifications:

• Minimum of 5-10 years of experience in corporate travel management.
• Strong commitment to customer service and ability to build long-lasting relationships with clients and colleagues.
• Experience with Apollo and/or Travelport GDS systems.
• Expertise in international fare and ticketing, including ticket exchanges and calculations.
• Proven ability to produce the lowest logical airfare within client policies.
• Excellent communication skills via email and phone.
• Detail-oriented with a high level of accuracy.
• Ability to work under pressure and adapt to change.
• Ability to work independently and as part of a team.
• Must be able to work in Canada and have unrestricted work authorization .

Preferred Qualifications:

• Bilingual in English and French.

Why Join Us?

• Competitive compensation package.
• Flexible work location options, including remote work.
• Opportunity to work with a dedicated and professional team.
• Continuous learning and development opportunities.

  If you are a dedicated and experienced travel consultant looking for a new challenge, we would love to hear from you.