Senior Coordinator, Employment & Community Services

Senior Coordinator, Employment & Community Services

55 Gordon St, Whitby, ON L1N 0J2, Canada

Job Description

Position: Senior Coordinator, Employment & Community Services

Pay Rate: $50,000 per annum. We also offer comprehensive, 100% employer paid benefits, flexible work environment, and access to our superb sport, fitness, and recreational facilities.

Start Date: May 2025

You Belong!

We exist to unlock potential through the innovation of accessibility and to create a better, barrier-free life for all Canadians. Our organization values being person-centred, genuine, flexible, innovative, and collaborative.

As an equal opportunity employer committed to diversity and inclusion, we welcome and encourage applications from all persons, including but not limited to persons with disabilities, racialized and Indigenous persons, persons of any gender identity and sexual orientation, and newcomers. We provide variations and accommodations at all stages of the employment and are committed to improving our process to be more accessible and equitable.

If you have any issues with the online application or have any questions about the job, please email careers@abilitiescentre.org. We look forward to learning more about you and how you may be the person we’re looking for through your application!

The Position:

Reporting to Manager, Employment & Community Services, the Senior Coordinator, Employment & Community Services is responsible for the direct coordination and monitoring of internal and external employment programs and workshops. The Senior Coordinator will support the development and implementation of employer and partnership outreach and engagement.

What You’ll Do:

• Program Development and Delivery
  • Work collaboratively with the Manager to develop, review, revise, and operationalize quarterly plans.
  • Coordinate with the Research department and the Manager to identify and establish needs of communities and gaps in programs and services, and design and implement programs based on the identified gaps.
  • Implement the Program Impact Framework to measure and collect data related to outcomes, goals, and impact for participants of each program.
  • Collaborate with the Manager to develop and implement an effective outreach strategy to create and enhance relationships with community partners, funders, and employers.
  • Provide ongoing support to external employers, partners, and businesses with inclusive recruitment and hiring, providing workplace accommodations, and supporting all employees.
• Assess and Evaluate
  • Collaborate with the Research department to collect impact data to ensure that workshops meet all expected targets and outcomes outlined.
  • Research, develop, and implement learning material related to the different skill development and social enterprise program.
  • Strategize and collaborate with the Manager and the Research team to identify program objectives and create innovative program models related to employment readiness.
  • Work with the Employment Counsellor to develop and deliver resources ensuring job seekers are supported and successful in the job development stage.
  • Collaborate with the Administrator and Facilitator, Employment Services to oversee the day-to-day operations of all employment workshops and programs, addressing any issues that may arise with attendees, parents, staff, and booking of rooms.
  • Assist with the management of the customer relationship management software, including ensuring participant profiles, services offered, and program registration information are up to date.
  • Cultivate a person-centered environment through exceptional customer service.
  • Establish rapport and maintain effective relationships with members, staff, volunteers, and community partners.
  • Supervise and support the implementation of in-person programs and services including, but not limited to, on-call support, debriefing, and monitoring facilitation.
• Engagement and Outreach
  • Establish rapport and maintain effective relationships with members, staff, volunteers, and community partners.
  • Work collaboratively with the Manager to identify and foster strong partnerships and working relationships with stakeholders whose vision and values align with Abilities Centre.
  • Develop and maintain a comprehensive employer database and create strong relationships with Durham Region employers as part of the recruitment strategy for Abilities Centre employment services.
  • Work with prospective employers to educate and understand the social and economic benefits of investing in a work culture that supports inclusion, diversity, equity, and accessibility.
  • Represent Abilities Centre in business community networks and collaboration initiatives.
• Other duties as assigned by Manager, Employment & Community Services.

What You Bring:

• Education and Knowledge
  • Post-secondary education in Social Services, Career Counselling, Community Services, Developmental Services, Adult Education, or related field.
  • 1-3 years’ experience working with individuals with disabilities.
  • Familiarity with job searching techniques, local provincial labour markets, interviewing skills, workplace accommodations, and return-to-work programming.
  • Knowledge of AODA employment requirements, Ontario Human Rights requirements, Employment Standards Act (ESA), and Occupational Health & Safety Act is considered an asset.
  • Understanding of the not-for-profit sector and community services in Durham Region is considered an asset.
• Compassion, Communication and Relationship Building
  • Exhibit a high level of emotional intelligence, cultural sensitivity, and awareness of barriers to success, including learning limitations.
  • Effective planning, organizing, and time management skills, with the ability to work independently without close supervision.
  • Self-motivated, results-oriented, and able to contribute to a work environment that values and encourages innovation.
  • Ability to make connections with peers, leaders, and stakeholders.
  • Facilitate decision-making, influence without authority, collaborate across teams, and achieve results through effective negotiation and problem-solving.
  • Team player, flexible, and capable of handling multiple tasks and demands efficiently.
  • Exceptional oral and written communication skills, comfortable presenting to large groups.
• Organization
  • Superior administrative skills demonstrating thoroughness and attention to detail.
  • Ability to manage multiple demands and tight timelines through effective planning, organizing, and time management skills.
  • Self-motivated, results-oriented, and able to contribute to a work environment that values and encourages innovation.
• Administrative Requirements
  • It is required that you have a current, clear criminal record check for the vulnerable sector from the last 6 months.
  • It is required that you have a current, valid First Aid and CPR ‘C’ / AED.
  • CVRP and/or RRP certifications are considered an asset.
  • Crisis Intervention and Prevention certification is considered an asset.
  • You are flexible regarding work schedule, including days, evenings, and weekends.
  • You have access to reliable transportation.

Deadline to apply is Friday, May 2, 2025, at 7:00PM