Senior Consultant, Underwriting, Claims & Risk Management
IVARI
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Benefits offered by this job
Job summary
ivari is seeking a Senior Consultant, Underwriting, Claims & Risk Management in Toronto to lead complex life, disability and critical illness underwriting and claims adjudication. You will advise distribution partners and internal stakeholders, resolve escalated inquiries, and strengthen governance and regulatory oversight.
The role requires senior-level underwriting experience, claims adjudication background, and relevant designations.
Qualifications
- Minimum 5 years’ experience underwriting life insurance policies at a senior level.
- 3-5 years experience adjudicating life insurance claims.
- One or more of the following designations: FALU, FLMI, LOMA, ALHC, FLHC.
- Strong communication skills and interpersonal skills.
- Leadership to mentor, coach and provide consultation to underwriters.
- Deep technical expertise in underwriting, claims adjudication and contestable investigations.
Responsibilities
- Assess complex and escalated life, critical illness and disability applications and claims to ensure consistency.
- Provide technical guidance on underwriting decisions, claims investigations and advisor inquiries.
- Review contestable and complex claims involving non-disclosure, misrepresentation or fraud.
- Conduct underwriting reviews of claim investigations and provide expert opinions.
- Investigate and recommend claim payment, denial or policy rescissions based on evidence.
- Support audit, compliance and regulatory reviews and governance upholds.
Skills
Education
Job description
Toronto, ON, CA
Let us introduce ourselves. With 300+ employees across Canada, ivari is a company that’s making a difference in the world of life insurance. How? By finding and hiring employees who are passionate about helping people protect their families, and by giving them the best, most supportive workplace possible.
ivari is part of Sagicor Financial Corporation, a leading financial services provider with over 185 years of history operating across the Caribbean, US, and Canada. We offer a wide range of products and services, including life and health insurance, annuities, pension administration and investment services.
At ivari, everyone is welcome! It is our mission to attract, develop, and retain a workforce that is as diverse as the customers we serve and the communities in which we do business. We offer an inclusive and accessible work environment where all employees and customers feel valued, respected, and supported.
This position is a new vacancy
As our Senior Consultant, Underwriting, Claims & Risk Management, you will play a key role in ensuring the fair, timely, consistent and compliant underwriting and adjudication of complex life, disability and critical illness applications and claims. As a trusted technical advisor, you will partner with distribution teams, internal stakeholders and external parties to provide expert guidance on complex applications and claims, contestability investigations, escalated advisor concerns and regulatory matters. Your expertise will help protect the organization from financial, legal, regulatory and reputational risk.
In this senior-level role, you will bring specialized technical review and adjudication expertise to complex life, disability and critical illness matters. You will also serve as a key resource for advisors, MGAs and business partners, helping resolve escalated concerns, respond to technical inquiries and strengthen regulatory, compliance and governance oversight.
- Assess complex and escalated life, critical illness and disability applications and claims to ensure consistency.
- Provide technical guidance on underwriting decisions, claims investigations, reinsurance referrals and advisor inquiries on a timely basis with a consistent approach to decisions.
- Review contestable and complex claims involving alleged non-disclosure, misrepresentation, or fraud.
- Conduct underwriting reviews of claim investigations and provide expert technical opinion identifying and escalating potentially fraudulent claims.
- Investigate and recommend claim payment, denial or policy rescissions based on evidence.
- Support audit, compliance and regulatory reviews while strengthening governance standards and controls.
- Analyze underwriting and claims trends to identify emerging risks and improve business and customer outcomes.
- Build strong relationships with advisors, MGAs and business partners by clearly communicating decisions and providing education and support.
- Participate in audit, compliance and regulatory reviews, and support the development of governance standards and controls.
- Contribute to enterprise risk management initiatives by identifying quality issues, trends and opportunities for improvement.
- Analyze underwriting and claims data to identify emerging mortality, morbidity and operational risks.
- Support predictive analytics to produce meaningful insights that support business decision making.
- Participate in innovation projects and pilot initiatives that improve risk selection, operational performance and customer outcomes.
- Minimum 5 years’ experience underwriting life insurance policies at a senior level is required
- Additionally, 3-5 years experience adjudicating life insurance claims is also required
- A thorough understanding of the life insurance industry, underwriting practices, claims adjudication, regulatory requirements, market conduct expectations, consumer protection considerations, and industry trends in required
- One or more of the following designations are required FALU, FLMI, LOMA, ALHC, FLHC
- Strong communication skills and interpersonal skills
- Ability to proactively identify opportunities for improvement and contribute to continuous improvement initiatives
- Deep technical expertise in underwriting, claims adjudication and contestable investigations
- Leadership skills to mentor, coach and provide consultation to underwriters
Pay Range: $113,500 - $156,000
At ivari, it's important for us to keep our people motivated, recognized and rewarded. We offer competitive base salaries plus a bonus, one of the many reasons ivari is a great place to work.
We also offer health and dental benefits for the entire family from Day 1! But that’s just the beginning. When you join the ivari team you also get…
- Competitive compensation and annual bonus opportunity
- Comprehensive health and dental benefits [for you and your family]
- Pension and employee savings plans with company matching contributions
- Hybrid work arrangement with dedicated in-office collaboration days
- Competitive vacation and paid time-off programs
- Professional development and continuous learning opportunities
- Collaborative culture where individual contributions have visible impact
- Wellness programs supporting physical and mental health
Someone who enjoys a culture where everyone is genuinely respectful and you can be your authentic self every day. Your contributions and opinions are not only sought but valued. You know the importance of, and live by, our core values of…
- Bringing clarity and focus to your work
- Taking ownership and doing what you say you will
- Remaining flexible
- Collaborating with others
Does this sound like you? We’re looking for great people to join our team!
Our commitment to inclusivity is reflected in the safeguards, policies and commitments we have in place to remove barriers and provide equal opportunities to prospective and current employees, without discrimination.
A Human Resources representative is available to consult with applicants who require accommodation in the application or recruitment process. Any information shared by the applicant about an accommodation will be treated as confidential. If you do require an accommodation, please email human.resources@ivari.ca .
ivari does not utilize AI in our recruitment process to screen, select, or assess applicants
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