Senior Consultant, Strategic Transformation

Fraser Health; Surrey; Hybrid; CAD 100,000 - 125,000; Full time

Job summary

Join a dynamic team at the forefront of healthcare transformation! This role as a Senior Consultant in Strategic Transformation offers a unique opportunity to lead impactful projects that enhance patient care and organizational success. You will collaborate with clinical leaders, drive change initiatives, and utilize your project management expertise to navigate complex challenges. This position not only contributes to the improvement of healthcare processes but also fosters a culture of innovation and partnership. If you are passionate about making a difference in healthcare and thrive in a collaborative environment, this is the perfect opportunity for you.

Benefits

Four weeks of vacation

Comprehensive health benefits

Pension plan

Professional development opportunities

Flexible work environment

Qualifications

• 5+ years of experience in project/change management in healthcare.
• Master's degree in health administration or related field required.

Responsibilities

• Lead and support change initiatives using project management principles.
• Collaborate with diverse teams to improve healthcare processes.

Skills

Project Management

Change Management

Client Service Focus

Systems Level Thinking

Collaboration

Education

Master's degree in Health Administration

Project Management Certification (PMP)

Change Management Certification (Prosci)

Tools

Microsoft Office Suite

Project Management Software

Job description

Salary

The salary range for this position is CAD $45.46 - $65.35 / hour
Job Summary

Unleash Your Potential in the Thriving World of Integrated Project and Change Management in Healthcare!

Are you a dynamic and strategic leader with a passion for making a positive impact in the healthcare system? Do you find fulfillment in helping people to thrive in complex and changing environments? Do you have experience bringing together diverse groups impacted by changes, including physicians, in the development of new initiatives and programs? If so, we have an incredible opportunity for you to be part of a well-established team and take the lead on transformative projects that will shape the future of healthcare!

The Opportunity

Bring your initiative, client service focus, systems level thinking and leadership skills to our dynamic team of seasoned project and change professionals. As a Senior Consultant in the Strategic Transformation and Project Delivery Team, you will be part of a group of internal consultants supporting the highest priority work of the organization. In partnership with executive sponsors, we drive forward the Objectives and Key Results set by the Executive Team and the Ministry of Health, working to ensure that plans for Fraser Health’s cross-organizational change initiatives are successfully designed, implemented, integrated and sustained.

What You’ll Do

Our senior consultants work on diverse projects, leading alongside clinical initiative sponsors to ensure collaboration between cross-functional teams, bringing cutting edge ideas to the table and helping to break down silos. Your work will contribute to the improvement of healthcare processes, enhance the quality of patient care, and will make a meaningful difference in the lives of the individuals and communities that Fraser Health serves. Your expertise in project and change management will be the driving force behind transformative initiatives that directly impact patient outcomes and organizational success.

Who We Are: The Strategic Transformation and Implementation Team

The Strategic Transformation and Project Delivery Team values a culture of openness, partnership, creativity and innovation where we recognize each other’s expertise, honour the contributions of everyone and have each other’s back. Your ideas will be welcomed as we collectively strive to push the boundaries of what's possible in healthcare. We provide ongoing professional development opportunities and a vibrant and inclusive work environment that supports flexibility and hybrid work models.

The right candidate for this role will:

• Have proven project management expertise: You've successfully led complex projects from initiation to completion, demonstrating a keen ability to navigate challenges and deliver exceptional results.
• Be a change management champion: You're not just comfortable with change; you thrive on it. Your experience in change management will be pivotal in ensuring seamless transitions and maximizing the positive impact of our initiatives.
• Have a passion for healthcare: An understanding and passion for the healthcare at both the strategic and operational levels are crucial. Your insights will drive projects that directly impact patient care and organizational success. Experience in a large health organization would be beneficial.
• Have a collaborative spirit: We believe in the power of teamwork. Your ability to collaborate effectively with diverse teams and impacted parties is essential for success in this role.
• Have a Master’s degree in health administration or a related discipline supplemented with project and change management courses: PMP and Prosci^(R) or other certification/designation in change management would be an asset.
• Have five (5) years’ recent, related experience in an environment focused on delivering change/transformation initiatives using project and change management methods in a large, complex environment.
• Have access to a vehicle for business related purposes.

About Fraser Health

Fraser Health is the largest of the five regional health authorities in B.C. working together with the Ministry of Health. We are responsible for the delivery of hospital and community-based health services to more than 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations. Our communities include a diverse multicultural population including six Métis Chartered Communities and approximately 62,000 Indigenous Peoples associated with 32 First Nation communities. We are proud of the collaborative culture and the innovation, dedication, integrity and tenacity of our more than 45,000 staff, physicians, and volunteers. More than any building or technology, it's our people who make Fraser Health distinct.

Our services include twelve acute care hospitals, BC’s first dedicated outpatient care and surgery centre and a wide range of services in public health, home health, mental health and long-term care facilities - all within Metro Vancouver and the Fraser Valley.

The communities within our health region include a diverse multicultural population. Known as one of the most desirable places to live in the world, these dynamic communities, along with inspiring scenery and easy access to an abundance of outdoor activities, provide an amazing quality of life. With scenic mountain views, ocean beaches, cultural attractions and easy access to leisure and recreational activities, you can enjoy a thriving lifestyle mere steps away from work. Discover our diverse communities that span from the major urban centres of Burnaby, New Westminster and Surrey, to the rapidly growing cities of Langley, Abbotsford and Chilliwack into the Fraser Valley’s picturesque towns of Pitt Meadows, Maple Ridge, Mission and Hope.

Valued benefits

Joining our team offers you opportunities to work in a rapidly growing organization, with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Senior Consultant, Strategic Transformation is responsible for providing consultation and support functions to clients requiring project and/or change management services on initiatives internal to Fraser Health and provides team based consultant services for large multi-stakeholder and organization-wide transformation initiatives under the direction of the Leader, Strategic Transformation. Develops, manages and implements assigned project(s) for transformation initiatives on behalf of the client.

Responsibilities

1. Provides consultation and support functions to clients requiring project and/or change management services on transformation initiatives by utilizing project and/or change management principles during the idea generation, planning, implementation, evaluation and monitoring phases; develops and implements assigned transformation initiatives for specific programs and/or disciplines.
2. Provides coordination throughout all phases of the change initiative; develops and implements assigned transformation initiatives within a strategic change context. Ensures that an optimal plan/structure is in place to achieve the desired outcomes and benefits.
3. Negotiates and facilitates resolution to impediments to progress and success on behalf of the client arising from project/change management initiatives.
4. Identifies and manages key client strategies and works closely with Communications to develop communication strategies.
5. Provides progress monitoring and reporting to clients and stakeholders; develops and manages project tracking material and online resources for the initiative; identifies, manages, mitigates risks, and facilitates issues resolution.
6. Applies change management principles to develop engagement strategies and action plans to maximize success working collaboratively with other support departments as appropriate.
7. Assesses the impact of the transformation (change) initiative from a systems perspective and manages the impacts and interdependencies with other initiatives happening in Fraser Authority.
8. Develops appropriate documentation (e.g., statements of work, proposals, charters, work plans, risk management plans, change management plans, etc.); working collaboratively with Health and Business Analytics and other departments on developing effective measurement systems to track progress towards achievement of results/outcomes.
9. Partners with other departments in the development, maintenance and promotion of the organization's repeatable and sustainable initiative / project / change management process.
10. Participates in evaluation and refinement of tools and methods utilized by the Strategic Transformation Team; champions the various STT methodologies; assists in the development and presentation of initiative, project, and change management coaching, mentoring and instruction strategies and materials.

Qualifications

Education and Experience

Master's degree in health administration or a related discipline supplemented with project and management courses.

Five (5) years' recent, related experience supplemented in an environment focused on delivering change/transformation initiatives using project and change management methods in a large complex, multi-stakeholder environment or an equivalent combination of education and experience.

Valid BC Driver's Licence and access to a personal vehicle for business related purposes.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

• Knowledge of financial analysis, change and project management principles.
• Knowledge of other health care disciplines and their role in health care.
• Ability to operate a PC and effectively utilize a variety of software applications to support the initiative management activities.
• Physical ability to perform the duties of the position.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.