Senior Consultant, Pension Administration

LifeWorks; Vancouver; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

Join a forward-thinking company dedicated to empowering individuals in their health journey. In this pivotal role, you will manage client accounts and lead a team in delivering exceptional pension plan administration services. With a focus on innovation and client satisfaction, you will have the opportunity to contribute to meaningful projects while enjoying a flexible hybrid work model. This role is perfect for someone with a strong analytical mindset and a passion for teamwork. If you're ready to make a difference and enhance your professional journey, this is the opportunity for you!

Benefits

Flexible Schedule

Comprehensive Benefits Package

Career Development Opportunities

Dynamic Team Environment

Qualifications

• Minimum 10 years relevant experience in pension plan administration.
• Exceptional team spirit and analytical skills are essential.

Responsibilities

• Manage client accounts and supervise pension plan administration.
• Train and coach team members while ensuring client satisfaction.

Skills

Analytical Thinking

Customer Service

Team Management

Communication Skills

Bilingual (French and English)

Education

Bachelor’s degree in Mathematics

Bachelor’s degree in Finance

Bachelor’s degree in Administration

Bachelor’s degree in Actuarial Science

Tools

Microsoft Excel

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading-edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental, and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers, and employees.

As part of a dedicated, professional team, you will be providing services to clients and members with respect to defined benefit pension plan administration. Your responsibilities will allow you to use your analytical skills daily and to flourish in a stimulating career.

Here’s what you can look forward to:

• Thrive in a dynamic and supportive team environment
• Take on challenging assignments and projects that will help you grow
• Benefit from career opportunities designed to enhance your professional journey
• Enjoy the flexibility of a hybrid work model—working from home and in the office
• Experience a flexible schedule and comprehensive benefits package

What you’ll do

In this role, you’ll be at the heart of our mission to provide exceptional service and innovative solutions. Your responsibilities will include:

• Managing client accounts in the department
• Planning work related to pension plan administration
• Supervising and verifying work
• Monitoring the progress of tasks and projects
• Training and coaching team members
• Supporting the team in various special projects
• Preparing and tracking the budget
• Building client satisfaction by listening to needs and responding to requests from members and trustees
• Suggesting process improvements
• Developing new business contacts, securing new agreements, and exploring new markets with prospective clients

What you bring:

• Minimum 10 years relevant experience
• Bachelor’s degree in mathematics, finance, administration, actuarial science, or related field
• Exceptional team spirit
• Analytical thinking and attention to detail
• Well-organized and resourceful
• Good communication and collaboration skills
• Ability to manage and motivate a team
• Strong customer service skills
• Excellent spoken and written French; bilingualism is an asset
• Proficiency in Microsoft Excel

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A bit about us

We’re a people-focused, customer-first, purpose-driven team committed to innovation and doing good. We improve lives through technology solutions and foster a culture of innovation that empowers our team members to solve complex problems and create meaningful human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration. We offer accommodations for applicants with disabilities during the recruitment process.

In accordance with the TELUS Health Solutions Data Center Security Policy, all team members with access to data centers or sensitive technology are subject to security screening by the Government of Canada.

The health and safety of our team, customers, and communities are paramount. Therefore, anyone joining our TELUS Health Care Centres must be fully vaccinated against COVID-19.

Note for Quebec candidates: if knowledge of English is required, it is because the role involves regular interaction in English or use of English applications/software.

By applying, you agree that your information will be shared with TELUS Group of Companies’ Talent Acquisition team and relevant leaders involved in the selection process.